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Compensation Type: SalariedCompensation: $27.05Job SummaryThe Phi Theta Kappa Coordinator helps maintain the relationship between the local chapter and the international honor society. This position maintains the calendar and aids the advisors and chapter officers in coordinating meetings, travel, fellowship, and service events as well as inductions. This coordinator is a detailed individual who arranges the college paperwork and budget issues this student organization demands. The coordinator is available during office hours to provide often the student’s first interaction with Phi Theta Kappa and effectively communicates with all constituents in an upbeat and positive manner.ESSENTIAL JOB FUNCTIONSCustomer Service<ul><li>Greets prospective students and provides information about Phi Theta Kappa.</li><li>Maintains office and induction supplies.</li><li>Facilitates the administrative paperwork and data for the chapter and membership, creates a monthly report, and generates annual reports for national headquarters.</li></ul>Event Coordination<ul><li>Plans and coordinates inductions and other events for students, advisors, and the community.</li><li>Arranges travel, catering, room reservations.</li><li>Ensures that the chapter participates in applicable fellowship and campus events.</li></ul>Liaison and Leadership<ul><li>Serves as liaison between Phi Theta Kappa national and regional headquarters and chapter advisors and student members.</li><li>Provides direction and leadership in the development, implementation, coordination, assessment, and day-to-day function of the Phi Theta Kappa Chapter.</li><li>Assists members, officers, and advisors with policies and procedures as well as training.</li></ul>Minimum Qualifications<ul><li>Associate Degree</li><li>One (1) year of customer service experience</li></ul>Additional Information<ul><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>Working Conditions:<ul><li>Normal office working conditions. The employee is not subject to adverse environmental conditions.</li></ul>*An appropriate combination of education, training, coursework and experience may qualify a candidate.CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Part timeUnion (If Applicable):Scheduled Hours:20Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Phi Theta Kappa Coordinator

Compensation Type: SalariedCompensation: $55,000.00Job SummaryThe Coordinator for the ASPIRE program, will promote, support, and advocate for the effective delivery of quality adult literacy services for individuals with limited English skills who need assistance acquiring skills to be successful in post-secondary education training, and employment. The Coordinator is responsible for managing classes by ensuring that enrollment, orientations, and assessments are carried out successfully by working closely with the ESOL Instructor, ASPIRE Manager, and Director. The position requires the accurate tracking of student performance by collecting and analyzing data to make program and budget decisions. Willingness to coordinate additional services such as tutoring/additional instruction, child care options, travel options, ESL referrals, and referrals to other social services to ensure that students enrolled complete the program. The Coordinator will be required to participate in training provided by Columbus State Community College, the State of Ohio, and curriculum vendors to manage class schedules and instructional needs of instructors and students.Program Operations &amp; Administrative Support: <ul><li>Ensure curriculum and instruction are tailored to meet the individualized needs and learning styles of students, guided by assessment outcomes shaping personalized learning plans. Maintain currency of written and online curriculum, ensuring relevance and suitability for adult learners.</li><li>Collaborate with students to overcome barriers by acquiring the knowledge and skills necessary to make well-informed referrals to both program and community support services.</li><li>Uphold accurate and punctual record-keeping practices, tracking enrollment data, placement and progress testing, attendance, retention rates, exit follow-up details, and instructor certifications.</li><li>Provide consistent and systematic support, including regular observations and guidance for instructors, to maintain instructional quality and program effectiveness.</li><li>Streamline the coordination of classes, workshops, and events to optimize resource utilization and accommodate the diverse schedules of learners effectively.</li><li>Conduct regular follow-up communications with program graduates to evaluate their progress, collect feedback, and offer ongoing support.</li><li>Take proactive measures to manage instructional materials, ensuring their availability and functionality to enhance the learning environment.</li></ul>Recruitment &amp; Retention Events<ul><li>Conduct orientation sessions to support program applicants and guide applicants through the enrollment processes. Explains the enrollment, placement testing, and class registration processes.</li><li>Works in close partnership with the program manager and instructor to provide a seamless transition for students from orientation through course completion of required Basic English levels based on student placement testing.</li><li>Assists in the planning, implementation, and student recruitment events. Helps identify, plan, schedule, and implement learning activities appropriate to student needs.</li><li>Maintains records of progress, attendance, and scores for students. Supports student transition to postsecondary education or training.</li></ul>Data &amp; Reporting<ul><li>Uses technology and systems to track and report program results with ongoing data management to document student progress. Maintains confidentiality of student records and other sensitive information.</li><li>Keeps accurate records. Completes and maintains required documentation including enrollment material, evaluation, test results, attendance, and status reports.</li><li>Completes project reports. Identifies best practices from peer institutions, industry partners, and communities of interest that support the overall project scope and quality. Prepares and presents status reports to all levels of management.</li></ul>Culture of Respect<ul><li>​Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications: <ul><li>Associate degree in a closely related field of study</li><li>Experience working with adult learners</li></ul>Additional Requirements:<ul><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>Working Conditions:<ul><li>Normal office working conditions. The employee is not subject to adverse environmental conditions.</li></ul>*An appropriate combination of education, training, coursework, and experience may qualify a candidate.CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Coordinator, ASPIRE

Compensation Type: HourlyCompensation: $37,440.00Job SummaryThe Hospitality Coordinator is essential in the operational aspect of the retail outlets in Mitchell Hall. As a station expert, the Hospitality Coordinator supports secondary instruction to students who are placed in an experiential learning environment, and works closely with hospitality students in the areas of serving, hosting, dining room set-up and operation, customer service, and point-of-sale operations. The Hospitality Coordinator is responsible for monitoring, evaluating, and correcting students in their learning experience, ensuring students utilize acquired skills in a practical setting. The Hospitality Coordinator will provide regular feedback to the hospitality faculty and department Chair, in both formal and informal meetings, to communicate progress in meeting student learning outcomes.Operations &nbsp; <ul><li>Monitor every form of service that is being rendered to customers within the restaurant/establishment, attend to or addresses all customer issues, and maintain customer satisfaction at all times.</li><li>Greet and usher in customers to the dining area and introduce (or explain if the need arises) all menus.</li><li>Adhere to the restaurant’s/establishment’s operation and/or service standards, make sure that a clean and healthy dining area is maintained at all times, and comply with nutrition and sanitation regulations and safety standards.</li><li>Oversee inventory of all dining room products and make sure items are stocked as necessary.</li><li>Maintain a positive and professional approach with coworkers and customers.</li><li>Train, guide, and support hospitality students that are assigned to the dining room or café.</li><li>Evaluate student performance and communicate with faculty as necessary.</li><li>Provide guidance and enforce the hospitality departments mission, policies, and procedures.</li></ul>Student Engagement <ul><li>Serve as the station expert and engage students in a participatory instructional style as part of the experimental learning experience.</li><li>Lead and monitor students in the reception area, dining room, café, bar, service station, event center and dish tank.</li><li>Provide hands-on real time instruction and feed back to students.</li><li>Complete student evaluations in a timely manner.</li></ul>Administrative <ul><li>Completes student evaluations as outlined by department chairperson.</li><li>Attends all required meetings to provide feedback on student learning outcome goals.</li><li>Attends all required trainings and workshops.</li><li>Communicates frequently with the faculty, department chair, and retail operations staff on the needs of students as they fulfill their learning requirements.</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications <ul><li>High school diploma or equivalency. </li><li>Two (2) years hands-on experience in the food industry, or a related field. </li><li>An appropriate combination of education, training, coursework and experience may qualify a candidate.</li><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). </li></ul>Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Hospitality Coordinator

Compensation Type: SalariedCompensation: $40.00Job SummaryThe Customer Service &amp; 21st Century Skills Noncredit-Instructor role is essential to our accelerated workforce development training programs. As an instructor, you will bring our curriculum to life using inclusive facilitating practices to meet the needs of each student. Our curriculum covers a variety of essential concepts, preparing students for entry-level customer-facing positions in various industries. Additional duties include tracking attendance, grading assignments, partnering with program staff, and fostering an inclusive and supportive learning environment. Join us in shaping the future of customer service through your expertise and dedication as a noncredit instructor.ESSENTIAL JOB FUNCTIONSInstruction &amp; Program SupportFacilitates comprehensive learning experiences on a wide range of customer service and 21st Century Skills topics, including:<ul><li>Providing a comprehensive overview of customer service principles</li><li>Emphasizing the importance of effective communication, active listening, and empathy in workplace interactions</li><li>Enhancing understanding of customer needs and expectations</li><li>Promoting problem-solving skills and conflict-resolution techniques</li><li>Developing proficiency in handling customer inquiries and complaints with a customer-centric approach</li><li>Ensuring awareness and adherence to company policies and procedures</li><li>Improving product knowledge and service delivery</li><li>Utilizing technology tools, including Microsoft Office applications, for workplace excellence</li><li>Job readiness fundamentals such as professionalism basics, resumes, interview skills, and networking fundamentals</li><li>Utilize instructional resources effectively and adapt teaching methods to meet the diverse learning needs of students. Collaborate with program staff to ensure curriculum alignment and provide input on curriculum enhancements.</li></ul>Customer Service and Classroom SupportThe Instructor is responsible for assessing student progress and providing feedback and support throughout the program. This includes:<ul><li>Utilizing effective assessment techniques to measure student progress and performance.</li><li>Providing timely and constructive feedback to guide students' learning journey.</li><li>Determining and submitting grades in accordance with college policies.</li><li>Maintaining accurate and confidential records.</li><li>Identifying students needing additional support and connecting them with available resources or to ATC Career Navigator.</li><li>Demonstrating punctuality, attendance, and a professional work ethic.</li><li>Taking on additional responsibilities as needed to contribute to student success and overall team goals.</li></ul>Culture of Respect<ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>Minimum Qualifications:<ul><li>Bachelor's or Master's Degree in a relevant field</li><li>Two (2) years of teaching experience or instructional experience</li><li>Strong focus on customer service and instructional methodologies</li></ul>Preferred Qualifications:<ul><li>Relevant certifications in customer service and instructional design</li></ul>Additional Information:<ul><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>WORKING CONDITIONS<ul><li>Typical office/academic environment. Regular exposure to moderate noise is typical in business offices. Must travel to various Columbus State campuses and client sites.</li></ul>*CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Part timeUnion (If Applicable):Scheduled Hours:20Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

4 Student Affairs and Services Jobs in Columbus, OH, USA