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WittKieffer is proud to partner with Palo Alto University (PAU) to conduct the national search for their next Vice President for Enrollment Management (VPEM; <a href="https://apptrkr.com/6853761" target="_blank">https://apptrkr.com/6853761</a>).Palo Alto University is a private, nonprofit university in Silicon Valley focused for five decades on mental and behavioral health education. It offers undergraduate, master’s, doctoral, and professional programs delivered online, hybrid, and in‑person, combining rigorous academics with applied training. The University enrolls about 1,200 graduate students, supported by 51 faculty and 112 staff, operates a $41 million budget across its Palo Alto and Mountain View campuses.Reporting directly to the President, the VPEM provides vision, direction, and executive oversight for PAU’s newly established Division of Enrollment Management, which integrates admissions, financial aid, registrar, and student success. Additionally, the VPEM is responsible for developing and executing a comprehensive, integrated enrollment strategy that leverages data, analytics, technology, and market insight to drive recruitment, retention, and degree completion.The successful Vice President for Enrollment Management candidate will:• Develop and implement a comprehensive, multi-year enrollment strategy aligned with PAU’s mission, academic priorities, market position, and long-term financial goals.• Use advanced analytics, predictive modeling, and market intelligence to inform enrollment planning, goal setting, and continuous performance improvement across the full enrollment lifecycle.• Provide strategic leadership for undergraduate, graduate, doctoral, and professional program recruitment, with particular emphasis on sustainable growth in graduate and professional enrollment aligned with PAU’s academic strengths and market opportunities.• Provide strategic oversight of financial aid, scholarships, and institutional discounting to support enrollment goals, improve yield and retention, and balance access with long-term financial sustainability.• Lead university-wide efforts to improve student retention, persistence, progression, and degree completion in close collaboration with Academic Affairs, Student Success, and academic programs.• Strengthen operations, systems, and workflows across Admissions, Financial Aid, the Registrar, and Student Success to ensure consistency, efficiency, and a high-quality experience for prospective and current students.The ideal candidate for this position should possess a Master’s Degree and a record of progressive leadership in enrollment management, admissions, or related student-facing functions, preferably in graduate or professional education. Candidates with experience outside of higher education with transferable skills and accomplishments relevant to customer acquisition are encouraged to apply.The salary range for the role is anticipated to be between $240,000 - $290,000. The final hiring salary is commensurate with experience.Please direct all applications, inquiries, and nominations to: Christy Pratt, Ethan Robles and Melody Rose, Ph.D., at: <a href="mailto:pauvpem@wittkieffer.com" target="_blank">pauvpem@wittkieffer.com</a>.

Vice President for Enrollment Management

As a Proctor,&nbsp;for a certified&nbsp;<a href="https://jobs.westcoastuniversity.edu/mission-culture" target="_blank">Great Place to Work</a>,&nbsp;you will assist with the administration of paper/pencil and computer-based quizzes, tests, and exams for students of West Coast University. Ensure continuous compliance with established testing policies, laws, regulations, operating procedures, and University and accreditation standards. At West Coast University you will have the opportunity to share your success story with the next generation of students as a key member of our student-centered, innovative community!&nbsp;You will make an impact by:<ul><li>Providing assistance to West Coast University applicants/candidates, students, and faculty with academic testing parameters according to WCU, Americans with Disabilities Act (ADA), and testing agency requirements. </li><li>Scheduling proctored admissions and challenge exams; schedules term/semester tests and make-up tests.</li><li>Preparing, assembling, and transporting appropriate test materials to test sites in to maintain confidentiality and security.</li><li>Evaluating testing environment prior to, during, and after a proctored test to ensure test security, education integrity and appropriate and quiet atmosphere.</li></ul>Your Experience Includes:<ul><li>Requires limited job knowledge of systems and procedures. Follows basic work routines and standards.</li><li>Experience with MS Office.&nbsp;</li></ul>Education:<ul><li>High school graduate or equivalent.</li><li>Associate’s degree in business administration or related field.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Proctor - Full-time

Proctor

ase manager&nbsp;University of California Los Angeles&nbsp;Special Instructions to ApplicantsPlease submit cover letter and resume.&nbsp;This is a 1 year contract with the possibility of extension and/or conversion to a career appointment.&nbsp;Department SummaryCase Management Services (CMS) both prevents risk and promotes students' well-being at UCLA by providing support for those who are in distress or are causing distress among the community. Students of concern are referred to Case Managers and are empowered to address their needs through receiving guidance on policies and procedures and linkage to campus resources. This resource navigation requires regular collaboration with campus constituents so that students receive appropriate assistance. At times, students' behaviors can impact the campus community. In these instances, Case Managers meet with campus departments and offer suggestions to address concerns and provide on-going support as needed. Case Managers elevate students at risk for harming themselves or others to appropriate emergency responders and assist with follow up support as needed once the emergency is resolved. Case Managers serve on and support the work of the Consultation and Response Team, which is UCLA's student behavioral intervention team. CMS engages in training and outreach to educate campus partners on how to identify, respond to, and refer students in distress.&nbsp;Position SummaryUnder the direction of the Director, Case Management Services, this position is responsible for developing, implementing, and managing a case management system to coordinate, facilitate, and monitor programs and services for undergraduate and graduate students experiencing distress. Case Managers will facilitate crisis intervention during regular business hours for students who are at risk for harming themselves or others. Coordinate with the Office of the Dean of Students, Counseling and Psychological Services, Residential Life, UCPD, Academic Counseling and other administrators as appropriate to address the needs of students who have problems in areas that may include academics, health-related, psychological, economic, housing insecurity, discipline, family relationships, social adjustment, and gender-based violence, through assessments, consultations, interventions, referrals to campus departments and community agencies, and follow-up services. Collaborate with UCLA Consultation and Response Team to support and assist distressed students. Supports designated school or academic program by providing presentations, trainings, and outreach efforts along with consultations regarding resource referrals. Case Managers will facilitate well-being training, wellness workshops, and other initiatives focused on student development and health.&nbsp;Salary &amp; Compensation*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit <a href="https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html" target="_blank">https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</a> to discover benefits that start on day one, and <a href="https://ucnet.universityofcalifornia.edu/compensation-and-benefits/total-compensation-calculator.html" target="_blank">https://ucnet.universityofcalifornia.edu/compensation-and-benefits/total-compensation-calculator.html</a> to calculate the total compensation value with benefits.&nbsp;Qualifications&nbsp;• Detailed working knowledge of federal regulations impacting student records, including FERPA. (Required)• Concentrated experience working with distressed individuals in a higher education or community setting. (Required)• Demonstrated ability to interact effectively with students, faculty, staff, and community members of diverse cultural, social, political, and religious backgrounds and varied age, gender, sexual orientation, and ability. (Required)• Strong verbal, written, and interpersonal communication skills. Skill in speaking clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information to individuals at various organizational levels. Strong listening skills. (Required)• Outstanding organizational skills, including ability to set priorities which accurately reflect the relative importance of job responsibilities and carry out multiple assignments in a timely fashion when there are changing workloads, competing requirements. (Required)• Demonstrated ability to deal effectively with crisis situations under conditions of limited supervision, high demands, and rapidly changing circumstances. (Required)• Skill in interacting diplomatically with the public when faced with demands or requests for action that may violate federal or state law or University policy and procedure. (Required)• Ability to speak formally and informally and make prepared and extemporaneous presentations to individuals and groups in order to provide information, explain procedures, investigate facts, and persuade others. (Required)• Ability to maintain equanimity, sensitivity, and judgment in the face of resistance, indifference or hostility during conflict or confrontations. (Required)• Ability to take thoughtful action where answers to a problem are not readily available. (Required)• Working knowledge of microcomputer applications in a local area network, including word processing, spreadsheet, presentation, database, and electronic mail applications, in order to perform all administrative responsibilities associated with the position. (Required)&nbsp;Education, Licenses, Certifications &amp; Personal Affiliations&nbsp;• Bachelor's Degree In related area and/or equivalent experience/training (Required)• Advanced degree from an accredited institution in Law, Psychology, Education, Counseling, Social Work, or a related field. (Preferred)&nbsp;Special Conditions for Employment&nbsp;• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.• CANRA: The position is designated as a mandatory reporter under <a href="https://policy.ucop.edu/doc/4000603/CANRA" target="_blank">https://policy.ucop.edu/doc/4000603/CANRA</a>. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".&nbsp;Schedule8:00 a.m. to 5:00 p.m.&nbsp;Union/Policy Covered99-Policy Covered&nbsp;To apply, please visit: <a href="https://apptrkr.com/6814916" target="_blank">https://apptrkr.com/6814916</a>&nbsp;Application Deadline:&nbsp;8:50 p.m. on&nbsp;

Case manager

Proctor - Part-time

Student Engagement & Expression Specialist

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.&nbsp;You will make an impact by:&nbsp;<ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul>Your Experience Includes:<ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul>Education:<ul><li>High School Graduate or equivalent required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Call Center Representative, Full Time

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.&nbsp;You will make an impact by:&nbsp;<ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul>Your Experience Includes:<ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul>Education:<ul><li>High School Graduate or equivalent required.</li></ul>

8 Student Affairs and Services Jobs in California