Utility Operator

Utility Operator

locationUnited States
PublishedPublished: 2/15/2024
Full Time


Utility Operator

Campus Services


Job Summary

A specifically trained mechanic, skilled in the trade of operating and servicing utility systems (chilled water, steam, and compressed air generation/distribution systems and related equipment/components; water/drainage distribution systems; and other related systems). Responsible for maintaining an intimate knowledge of such systems and identifying and resolving problems associated with each system consistent with recognized trade practices, industry standards, codes/jurisdictional authorities, and University guidelines/practices. Must maintain work area, tools and equipment in accordance with University standards/practices. Required to work independently and/or with others under the guidance of the Associate Manager and/or Working Foreman. 

Position Description

  • Operates and maintains chilled water, steam, and compressed air generation/distribution systems and related equipment/components; water/drainage distribution systems; and other related equipment/systems as directed. 
  • Works with other personnel to maintain reliable utility service and efficient performance. 
  • Takes equipment readings critical for operations, maintenance history, billing, etc. 
  • Completes logs, prepares reports and enters data/information into computers as necessary. 
  • Performs inspections and preventive maintenance on various equipment as directed. 
  • Maintains work area, tools and equipment. 
  • Cleans and maintains utility facilities as directed. 

Basic Qualifications

  • Five (5) years’ experience in the trade as a journeyman, current Pipefitter’s license and EPA CFC Technician certification required. 
  • Completion of trade or vocational school program required.  
  • Previous experience in the installation, operation, troubleshooting, maintenance and repair of all components and/or systems (chillers, boilers, piping systems, compressors, cooling towers, pumps, water treatment systems, controls, etc.) pertaining to the various utility generation and distribution systems noted above. 
  • Must have a valid Massachusetts driver’s license 

Additional Qualifications and Skills

  • Oil Burner Technician’s, Fireman’s, or Operating Engineer’s License strongly preferred.   
  • Must be capable of reading and interpreting plans, specifications, and operating/technical manuals associated with systems/equipment within his/her work scope. 
  • Must observe and comply with all standard safety codes and/or practices and perform work in accordance with recognized trade practices, industry standards, codes and/or requirements of jurisdictional authorities, and University guidelines and/or practices. 
  • Must have a complete set of hand tools. 
  • Required to wear a clean neat uniform, and maintain a professional image at all times. 
  • Also required to wear safety equipment and clothing when appropriate and/or required. 
  • Ability to work independently and take initiative when necessary, as well as be capable of working as a member of a team in conjunction with other trades. 
  • Must be quality focused, service oriented, and be able to clearly and professionally communicate in English with peers, managers, and customers. 

Technology Skills Requirements

  • Operation of state-of-the-art, computer-based control systems required. 

Certificates and Licenses

  • Current Pipefitter’s license 
  • EPA CFC Technician certification 
  •  A valid Massachusetts driver’s license 

Physical Requirements

  • Required to bend, reach, and hold awkward positions for prolonged periods. 
  • Required to lift up to 75 pounds and to lift and transport various types of equipment and tools, with others, in excess of 300 pounds. 
  • Must be able to push and pull heavy loads as listed above. 
  • Must be able to work for extended periods of time from/in ladders, high places, cramped spaces, confined spaces, and scaffolding. 
  • Requires considerable walking, climbing, bending, and stooping. 

Working Conditions

Work Format: On Site

Emergency Status DesignationCritical Operations Personnel 

Additional Information

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Work Format Details

This position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.


We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

  • Paid Time Off
  • Health and Welfare
  • Work/Life and Wellness
  • Retirement
  • Tuition Assistance Program
  • Tuition Reimbursement:
  • Professional Development
  • Commuting and Transportation
  • Harvard Facilities Access, Discounts and Perks

Job Function


Department Office Location

USA - MA - Cambridge

Job Code

265000 Utility Operator

Work Format



Energy & Facilities

Salary Grade



Energy and Utilities


42 - Int Un Oper Engineers Loc 877

Hourly Rate and/or Rate Range


Time Status


Pre-Employment Screening

Criminal, DMV, Drug Testing, Employment, Identity, License/Cert.


Monday-Friday: 7:00am - 3:30pm
Scheduled days off: Sunday & Saturday

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.