Pharmacy Patient Support Rep/OnCall/UKHC

Pharmacy Patient Support Rep/OnCall/UKHC

locationFayette County, Lexington, KY, USA
PublishedPublished: 12/18/2023
Full Time

Job Title
Pharmacy Patient Support Rep/OnCall/UKHC

Requisition Number

Department Name

Work Location
Lexington, KY

Salary Range

Type of Position

Position Time Status
On Call

Required Education


Required Related Experience

2 years

Required License/Registration/Certification


Physical Requirements

This position requires use of a computer workstation, completion of tasks with repetitive motions. 


Primarily day shift; Monday through Friday 

Job Summary

Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services.  Accurately document and route calls appropriately in the electronic health record (EHR).  Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope. 

Skills / Knowledge / Abilities

Does this position have supervisory responsibilities?

Preferred Education/Experience

Deadline to Apply

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.