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SUMMARY:&nbsp; The Facilities Maintenance Technician is responsible for daily support and execution of campus facilities maintenance, custodial services and other general campus operations.&nbsp; Incumbent must strive to provide a safe, clean and efficiently operating campus environment supportive of learning and growth.&nbsp; This role requires the familiarity with cleaning procedures, chemicals, cleaning equipment as well as a variety of trades including, but not limited to basic plumbing, carpentry, minor electrical, roofing, landscaping and various HVAC systems.&nbsp; Qualified applicants must perform as the main point of contact for all campus facility related requests, while adhering to all safety protocols. University philosophy is considered in carrying out duties and responsibilities of position: quality services to clients (students, faculty, staff &amp; visitors); development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion. KEY JOB ELEMENTS: <ul><li>Clean and monitor the campus facilities to ensure a safe, clean, efficiently operating and productive work environment. </li><li>Meet with campus vendors, contractors, security and suppliers as directed by Facilities Management. </li><li>Coordinate and execute facilities/grounds maintenance and janitorial needs as directed by Facilities Management, may work alone or with a crew. </li><li>Assist Facilities Management in schedule and organize any service work performed by technicians, vendors and contractors relative to repairs, cleaning and security operations. </li><li>Perform maintenance repairs for basic plumbing, minor electrical, carpentry, HVAC systems, roofing and general landscaping. </li><li>Consult with Facilities Management before calling in outside services or contractors. </li><li>Conduct regular building rounds and submit reports to Facilities Management to ensure your area of responsibility is clean and that cleaning and maintenance crews are keeping their assigned facilities clean and equipment in working order. </li><li>Respond to client inquires and complaints. Ensure timely and quality service delivery to clients. Follow up with clients to ensure customer satisfaction. </li><li>Setup group moves and events within campus and set the example by maintaining your assigned area clean and direct cleaning staff to ensure their areas are clean and orderly. </li><li>Maintain office and desk key inventory including inventory control and an accurate list of keys assigned to employees and contractors. </li><li>Maintain a detailed understanding of the campus facilities systems and equipment </li><li>Order and maintain inventory of building materials and supplies as required </li><li>Ensure South University standards of performance and safety are maintained. </li><li>Keep and maintain accurate work records </li><li>Other duties as needed. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; </li></ul>REQUIREMENTS:&nbsp;<ul><li>High school degree required. </li><li>2-5 years of solid experience in the maintenance industry preferably in a post-secondary institution. </li><li>Understands working methods and procedures used in cleaning and minor maintenance of buildings </li><li>Understands qualities and uses of all cleaning equipment and maintenance tools </li><li>Excellent written and verbal communication skills. Strong interpersonal skills with a wide variety of populations. </li><li>Superior organization, prioritization, self-motivation, and problem resolution skills. </li><li>Ability to analyze problems and recommend solutions. </li><li>Must be a well-rounded individual who can perform on a variety of cleaning and maintenance tasks each day. </li><li>Ability to interact effectively as a leader or a team member and work collaboratively with other departments. </li><li>Ability to listen to customers (students, faculty, staff and visitors) and to understand and respond positively to their requests </li><li>Ability to work without close supervision and to set one’s own priorities. </li><li>Ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds. </li><li>Ability to stand and walk for lengthy periods of time. </li></ul>Physical or Sensory Demands:&nbsp;<ul><li>Frequently lift up to 25 pounds, occasional heavy lifting of up to 50 pounds </li><li>Occasionally climbs up to 15 feet with a ladder </li><li>Exposure to heavy dust, dirt, chemical or paint fumes, or other airborne matter </li><li>Exposure to extreme heat, electric current, hazardous chemicals or other potential hazards </li><li>Sitting or standing for extended periods with no control over rest periods </li><li>Pushes/pulls brooms, vacuums, buffers, scrubbers, cleaning carts </li><li>Must bend, stoop and crawl and occasionally operate hedge trimmers, pressure washers and leaf blowers </li></ul>ENVIRONMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through&nbsp;email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

South University

Facilities Maintenance Technician

POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem solving.</li><li>Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in Business or a related field and one year successful admissions or sales experience OR Associate’s degree and three year’s successful admissions or sales experience.&nbsp; (Salary level will be based on degree level). </li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp; </li><li>Superior organizational and problem resolution skills.&nbsp; </li><li>Goal oriented and highly ethical.&nbsp; </li><li>Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.&nbsp;</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.&nbsp; </li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp; </li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Admissions Representative

POSITION SUMMARY: Instruct and facilitate meaningful learning of the course outcomes in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. Encourage a culture of learning that values mutual responsibility and respect, life-long learning, diversity, and ethics as well as personal and professional development. Assure that the South University philosophy: quality service to students; development, growth, involvement, and recognition of employees; and an environment conducive to innovation, positive thinking, and expansion is considered in carrying out the duties and responsibilities of this position. Participate in activities that promote the stature of the academic programs, departments, and colleges and abide by the South University Board of Trustees and administration's mandates. (This is an on-Campus position)&nbsp;&nbsp;KEY JOB ELEMENTS:<ul><li>Manage the educational process to ensure every student is involved in a positive educational experience through the learning, teaching, and social environment.</li><li>Perform faculty responsibilities as outlined in the faculty job description in accordance with the provisions of Faculty Supplement to the South University Employee Handbook. </li><li>Provide course instruction that aligns with the South University model of curricula and supports the South University style of system delivery.</li><li>Design and deliver instruction through the development of instructional plans to meet course outcomes, the development of activities that support lesson objectives, and for online courses, deliver the instruction as approved within each course shell. </li><li>Effectively utilize technology in the classroom to support the student learning experience.</li><li>Enable the achievement of pre-defined outcomes for student achievement and evaluation of learning by providing instruction that fosters proficiency and establishes student performance criteria and evaluation. </li><li>Deliver learning-centered instruction by establishing an educational environment conducive to learning and student involvement and effectively planning and preparing for classes and student success. </li><li>Promote student success by showing flexibility in style and work schedule and exhibiting a passion for teaching and students, and engaging students in the learning process. </li><li>Manage the educational environment through keeping accurate records, submitting grades and other reports on time, and enforcing academic and attendance policies consistent with the school, campus, or online division.</li><li>Relate professional/life/industry experience to learning by continuing professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.</li><li>Participate in the faculty development process to enhance knowledge, skills, and abilities in learner-centered instruction. </li><li>Communicate consistently and effectively with supervisor(s), faculty, and other South University administrators. </li><li>Contribute to a learning culture by participating in curriculum and system task forces, support local campus events such as orientation and graduation, and participate in various other workshops and meetings. </li></ul>&nbsp;REQUIREMENTS:&nbsp;<ul><li>Faculty teaching general education courses at the undergraduate level: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (a minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching associate degree courses designed for transfer to a baccalaureate degree: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (a minimum of 18 graduate semester hours in the teaching discipline).</li><li>Faculty teaching associate degree courses not designed for transfer to the baccalaureate degree: bachelor's degree in the teaching discipline, or </li><li>Faculty teaching baccalaureate courses: doctor's or master's degree in the teaching discipline or master's degree with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline). </li><li>Faculty teaching graduate and post-baccalaureate course work: earned doctorate/terminal degree in the teaching discipline or a related discipline.</li><li>Graduate teaching assistants: master's in the teaching discipline or 18 graduate semester hours in the teaching discipline, direct supervision by a faculty member experienced in the teaching discipline, regular in-service training, and planned and periodic evaluations.</li><li>Experience in instruction or formalized education process, preferably in a post-secondary or college institution.</li><li>Membership in a professional association tied to the area of instruction preferred. </li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline. </li></ul>&nbsp;&nbsp;Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Adjunct Faculty, Business

SUMMARY:&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Information Systems and Technology (IST) Adjunct Faculty provides teaching and instruction to South University students and may be involved in curriculum decisions and activities within the IST Department. This is a campus position supporting South Tampa students that requires extensive student contact and engagement, as well as occasional assistance to the IST Department Chair and Program Director with academic initiatives. The Adjunct Faculty collaborates with other faculty and staff members to achieve an excellent overall experience for every student, especially within the graduate programs. In addition to the primary responsibility of teaching at the graduate level, the Adjunct Faculty may be asked to serve as subject matter expert within the assigned discipline and as academic consultant to the IST department leadership. For this position, a competitive candidate should possess a combined academic or professional background in most of the following areas: IT infrastructure, information systems fundamentals, information systems development lifecycle, project management, information systems management, information design and usability, decision support systems, data management, IT audit and control, risk management, and organizational information security. Additionally, credentials in either cybersecurity or Artificial Intelligence are highly desirable to support future growth of the IST graduate programs. (This is a campus-based position NOT remote)KEY JOB ELEMENTS:<ul><li>Teaches assigned courses within the qualified discipline</li><li>Ensures consistent achievement of effective student outcomes in course success, persistence, retention, and overall graduation.&nbsp; </li><li>Maintains a high level of engagement with each student</li><li>Provides and obtains exemplary instructional support for students </li><li>Serves as a course content expert </li><li>Support the IST Department’s efforts in maintaining courses to ensure learning, currency and persistence goals</li><li>Ensures prompt resolutions of academic concerns for students</li><li>Coordinates often and effectively with campus student graduation support team </li><li>Participates in occasional remote meetings and faculty development opportunities</li><li>May have opportunities to support the IST Department’s curriculum development activities by serving as subject-matter expert as needed (not mandatory)</li><li>Other academic opportunities as presented by the campus and IST Department academic leadership (not mandatory)</li></ul>Requirements:<ul><li>A terminal degree in a computer related program, such as computer science, information technology, information systems, computer engineering, or in a closely related discipline from an accredited program/college/university is required.</li><li>Possess a minimum of five years’ work experience in the teaching discipline/field (desired)</li><li>Possess experience teaching at the college/university level (preferred)</li><li>International experience (preferred)</li><li>Demonstrate subject matter expertise, either through certification, work experience, or scholarship achievement, in most of the following areas: IT infrastructure, information systems fundamentals, information systems development lifecycle, project management, information systems management, information design and usability, decision support systems, data management, IT audit and control, risk management, and organizational information security. Additionally, credentials or experience in either cybersecurity or Artificial Intelligence are desired.</li></ul>Environment:&nbsp;&nbsp; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe, and assess.&nbsp;&nbsp; &nbsp; &nbsp;&nbsp;South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Adjunct Faculty, IT Program

SUMMARY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for providing general financial aid knowledge and overviews to new, continuing, and returning students.&nbsp; Develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. Explain and guide students and parents through the application process, including verification, conflicting information, and C Code Resolution.&nbsp; Counsel students on all acceptances and other matters related directly to the student financial plan. Assure that the South University philosophy: quality services to clients; development, growth, involvement and recognition of employees; sound economic principles; and an environment which is conducive to innovation, positive thinking and expansion is considered in carrying out the duties and responsibilities of this position.KEY JOB ELEMENTS:<ul><li>Work cohesively with Admission Representative in order to facilitate outstanding service to prospective students and their parents.&nbsp; </li><li>Efficiently and accurately package assigned students including includes new, continuing, re-entry and transfer students.</li><li>Guide students on the financial aid process, including required forms, documents, and process.&nbsp;&nbsp; </li><li>Create financial plans for assigned students in compliance with institutional policies and Federal regulations, communicate the plan to students and parents, and effectively explain rights and responsibilities for each aid source.</li><li>Assist students and parents with alternative means of financing any remaining balance after awarding eligible federal, state, or institutional aid </li><li>Ensure student files are complete and accurate, and that aid is paid to students’ accounts in a timely manner.</li><li>Review ISIRs, request outstanding documents, and perform all levels of verification and C Code reviews.&nbsp; </li><li>Utilize reports to review students, analyze work needed, ability to prioritize daily workload independently prioritize workload.&nbsp;&nbsp; </li><li>Strong Customer Service, ability to calm students and parents, accurately articulate the status of a student’s aid and account.</li><li>Complete the appropriate training modules within 30 days of the new or revised module becoming available.</li><li>Assist with or perform special projects as assigned. Other duties as assigned</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor’s degree in a related discipline or associate’s degree and 3 years of related experience with federal and student financial aid, or 5 years of related experience with federal and student aid.&nbsp; </li><li>Financial aid or accounting experience required.</li><li>Customer service, problem-solving experience required.&nbsp; </li><li>Excellent communication and interpersonal skills.&nbsp; </li><li>Ability to make small group presentations as well as skill in interacting on a one-on-one basis.</li><li>The ability to multi-task, work independently, and make decisions based on guidelines.</li><li>Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid software (Campus Vue/Campus Nexus preferred)</li></ul>WORK ENVIRONMENT:The environment is dynamic and goal-oriented requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public.&nbsp; A caring and self-directed nature is essential.&nbsp; Must possess a desire and ability to study, practice and obtain additional knowledge and skills on an ongoing basis to remain well versed in financial aid program offerings, policies and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies.&nbsp; The position works extensively with the financial aid staff and the admissions department personnel.&nbsp; Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems and private businesses.&nbsp;&nbsp; The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Financial Aid Advisor - II

POSITION SUMMARY: The Course Proctor will provide management and oversight of courses being broadcast into campus locations virtually. The Course Proctor will prepare the classroom for the campus-based students to receive the course virtually at the receiving campus location by. This includes setting up the technology to receive the course virtually by following the manuals and instructions provided. This will require that the Course Proctor access the Learning Management System (Brightspace) and access the live video function within the course (Kaltura). The Course Proctor will ensure that the video and audio are functioning in the classroom prior to the course beginning and will remain in the class with the students throughout the duration of the class period. At the beginning of the class, the Course Proctor will record attendance for student participation at the local campus and will send to the corresponding instructor of record at the close of the class.&nbsp;KEY JOB ELEMENTS:<ul><li>Prepare the technology requirements for the Course Proctoring.&nbsp;</li><li>Following instructions in “Brightspace Guide for Faculty” and “Kaltura Instructor Guide” to ensure that virtual course is delivered effectively. </li><li>Release the drop-down screen in the classroom so that the computer is projected on the screen. </li><li>Ensure that the audio and video are working so that the instructor may be seen and heard. </li><li>Complete first section of the “Student Sign-In Sheet” and leave at the front of room for students to sign. </li><li>Remain in classroom with all students for the entire course session. </li><li>Email the instructor of record after the course ends with a list of all students who signed in on sign-in sheet at the close of each course. </li></ul>REQUIREMENTS:&nbsp;<ul><li>Earned Bachelor-level Degree. </li><li>Proficient knowledge of Learning Management Systems and technology</li><li>Excellent communication skills, both verbal and written&nbsp;</li><li>Superior organization, administrative, prioritization, and self-motivation skills </li><li>Strong computer skills, including MS Office Suite and Learning Management Systems </li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp;While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.&nbsp;

Course Proctor

SUMMARY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This position is responsible for providing student centered academic counseling through the student lifecycle and for ensuring the delivery of effective and quality service to students in the following areas: course scheduling, timely response to requests for information, at risk student interventions and referrals to University resources. This is accomplished through proactively advising students of University’s policies and procedures, assisting students with developing goals and plans for progression through the program of study, and collaborating with Admissions, Financial Aid, Faculty, Program Directors, and University Support Services on the student’s behalf.&nbsp; This position provides comprehensive support services and serves as the primary advocate for the assigned student body, aimed to improve the student experience and retention to graduation.KEY JOB ELEMENTS:<ul><li>Provide individualized proactive advising to all assigned students.&nbsp; </li><li>Drive student persistence and success through orientation, exposure to the learning platform, effective class scheduling, and monitoring degree progress to graduation.</li><li>Develop course schedules for new, continuing, transfer and reentry students aligned with course sequencing in the curriculum and provide advisement focused on academic progress toward graduation in the shortest time possible for the student, as applicable to their individual situation.&nbsp; </li><li>Maintain direct contact with assigned students via phone, text and e-mail; respond to student inbound communication within established timeframes.</li><li>Monitor student’s attendance, grades, academic progress, and financial responsibilities, and develop success plans for at-risk students, or those experiencing challenges, in collaboration with faculty, academic leadership and University support services.&nbsp; </li><li>Demonstrate proficiency with understanding and communicating policies in the University Catalog, Student Handbook and Programmatic Handbooks as they relate to assigned students, such as Satisfactory Academic Progress Policy, Attendance Policies, Academic Integrity/Academic Honesty Policies, Conduct Policies and Appeals Procedures.&nbsp; Provide guidance to assigned students for academic procedures such as grade challenges or appeals.</li><li>Facilitate new student’s acclimation to the academic environment prior to the first class by reviewing the enrollment process, providing an overview of the on-line or campus classroom and reviewing graduation progression options.&nbsp; Audit student academic records regularly and determine progression towards and candidacy for graduation. </li><li>Assist students reentering the university after being withdrawn or dismissed from the University with the reinstatement process, monitor student progress to graduation, provide proactive advising, and develop interventions as needed.</li><li>Effectively access and perform assigned duties using the Student Information System, Learning Management System and relevant databases.</li><li>Maintain compliance with management of student information through adherence to FERPA requirements and Record Management Policies.</li><li>Participate and successfully complete all academic counselor training and development activities. </li><li>Other duties as assigned by supervisor.</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor’s degree in a related degree required.</li><li>Academic advising or academic counseling experience preferred.</li><li>Customer Service experience preferred.</li><li>Strong basic computer software (MS Office) skills as well as exposure to Customer Relationship Management Systems or Student </li></ul><ul><li>Excellent customer service skills, as well as strong written and verbal communication skills.</li><li>Strong interpersonal skills with student and faculty populations.</li><li>Effective organizational and problem resolution skills.</li><li>Ability to communicate and effectively act as a member of a team.</li></ul><ul><li>&nbsp;Able to develop productive relationships with students, colleagues and supervisors in a virtual environment&nbsp;</li><li>Able to effectively present information and respond to questions or requests from students, staff and faculty</li><li>Able to create and act on academic reports and forecasts</li><li>Ability to interact effectively as a member of a team and work collaboratively with other departments.</li><li>Able to adapt to changing assignments and multiple priorities</li></ul>WORK ENVIRONMENT:The environment is dynamic and goal-oriented requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public.&nbsp; A caring and self-directed nature is essential.&nbsp; Must possess a desire and ability to study, practice and obtain additional knowledge and skills on an ongoing basis to remain well versed in financial aid program offerings, policies and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies.&nbsp; The position works extensively with the financial aid staff and the admissions department personnel.&nbsp; Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems and private businesses.&nbsp;&nbsp; The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Academic Counselor I

SUMMARY:&nbsp;&nbsp;Under general supervision of the Campus Director and Dean for Academic Affairs and Operations perform, coordinate and oversee campus administrative duties in support of the campus academic programs, campus and general administrative needs as defined in the job elements below. This position requires the ability to act confidentially, handle sensitive information and exercise independent judgment.&nbsp; Some technical knowledge of the specific area of assignment may also be required.KEY JOB ELEMENTS:&nbsp;<ul><li>Performs academic, campus and limited general administrative and clerical duties as assigned by the Campus Director &amp; Dean of Academic Affairs and Operations.</li><li>Collaborate with Vice Chancellors, Assistant Vice Chancellors, University Directors, College Deans and Department Chairs in carrying out the priorities of the University including but not limited to items pertaining to supporting programmatic accreditation and assessment reporting.</li><li>Maintains correspondence logs, files, information databases, and other tracking systems as necessary.&nbsp; Prepares Executive Committee, OPM, PACs, and other programmatic meeting minutes. Organizes programmatic meeting dates, meeting structure, and sends out agendas.&nbsp; Distributes Executive Committee weekly KPI updates to campus program leaders. </li><li>Ensure signage for classrooms, campus services and office spaces are clearly marked.</li><li>Create, distribute and collect faculty contracts, student files, and faculty files containing required programmatic documentation.</li><li>Assists with directing students with locating campus leaders, including directing them toward offices, phone, e-mail or classrooms.&nbsp; Ensure signage for classrooms, campus services and office spaces are clearly marked and accessible.&nbsp; </li><li>If requested by Campus Director, may provide new employees with on boarding information, such as tours and campus directories, office or cubicle accommodations, employee access badges; business cards, and ensure new hires have necessary equipment and accesses to assume assigned duties on day one.&nbsp; Maintain campus keys in coordination with the university Director of Facilities and Campus Director/Dean of Academic Affairs and Operations.</li><li>Ensure employee engagement and recognition activities are organized and occurring on a regular schedule, such as service awards, employee recognition and leading employee engagement committee work.</li><li>Responsible for onboarding of new hires.&nbsp; This includes I-9 completion and background check completion.&nbsp; Maintain all personnel files. </li><li>Responsible for all adjunct contracts and appointment letters.&nbsp; Ensures adjunct pay is calculated and submitted timely on the pay schedule.&nbsp; Responsible for all proctor scheduling, contracts and payments.</li><li>Responsible for monitoring all job postings for the campus and reviewing applicants for qualifications.&nbsp; Once qualified, responsible for sending to hiring managers and assisting with the scheduling of interviews. &nbsp;</li><li>Campus purchasing support for local service providers and suppliers. Includes ordering office or program related supplies and scheduling assistance as necessary.&nbsp; Maintains office equipment such as fax machines, postage meters, copy machines and printers.&nbsp; Responsible for mail distribution and receiving support.</li><li>A cell phone is required for use during work hours and after hours as needed.&nbsp;&nbsp; This position requires flexibility with schedule as needed to support the campus events.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTS:&nbsp;<ul><li>Bachelor’s Degree in a related discipline.</li><li>Minimum of four years’ progressively more responsible administrative experience in a corporate or academic environment supporting mid to upper-level manager(s). </li><li>1-2 years of previous HR experience preferred</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills.</li><li>Superior organizational and problem resolution skills.</li><li>Business computing skills (validated by testing where applicable) to include the following:</li><ul><li>Advanced proficiency level for Word </li><li>Basic proficiency level for Excel </li><li>Advanced proficiency level for Power Point </li><li>Basic proficiency level for Outlook</li></ul></ul><ul><li>Ability to use database programs (CampusVue)</li></ul><ul><li>Professional telephone/video manner and personal appearance.&nbsp;</li></ul>ENVIRONMENT:&nbsp;&nbsp;The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Campus Executive Assistant/HR Coordinator

POSITION SUMMARY:The Custodian is responsible for cleaning in and around the campus building(s), including maintenance duties as assigned throughout their scheduled hours and fulfilling special requests as needed. The Custodian must ensure that the standards for building cleanliness, minor maintenance, and safety procedures are all met and maintained regularly.&nbsp; South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients (students, faculty, staff, &amp; visitors); development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS:<ul><li>In some cases, open campus building(s) by unlocking all entry doors and classrooms, check all spaces, including restrooms, hallways, and entrances, for any maintenance problems, and clean any assigned area as needed or directed by the Director of Facilities.</li><li>Keeps assigned work area clean, following procedures for regular dusting and disinfecting surfaces, mopping, vacuuming, and sweeping all floors.&nbsp; Regularly cleans and restocks restrooms, collecting and disposing trash and debris from the building(s) and grounds.</li><li>Uses appropriate equipment to clean carpets and strip, scrub, buff, and wax floors following proper usage and safety protocols.</li><li>Moves furniture, equipment, &amp; materials and performs all cleaning activities necessary to keep campus building(s) clean and safe.</li><li>May perform minor repairs and maintenance, check fire extinguishers, test emergency lighting, and order cleaning supplies.</li><li>Reports necessary repairs and safety concerns to facility management.</li><li>Pull trash from offices and clean as requested.</li><li>Maintain orderly janitorial closets - stock when necessary.</li></ul>JOB REQUIREMENTS:&nbsp;<ul><li>High school degree required or GED required.</li><li>6 months experience in the housekeeping industry. 2 years of experience in the housekeeping industry in a post-secondary institution preferred.</li><li>Understands working methods and procedures used in cleaning and minor maintenance of buildings</li><li>Understand the qualities and uses of custodial equipment and supplies</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; While performing the duties of this job, the employee is regularly required to talk or hear.&nbsp; The employee is frequently required to stand and walk.&nbsp; The employee is occasionally required to lift up to 50 pounds.&nbsp; The vision requirements include the ability to adjust focus and close vision.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.#LI-JS1

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