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Department &nbsp;SSD M. A. Programs Administration - Staff and Temporary Employees - Robinson About the Department &nbsp;SSD MA Career Services provides career-related support and professional development to our three rapidly expanding MA programs in the Social Sciences Division. Specifically, we serve the Master of Arts Programs in the Social Sciences (MAPSS – 1 year program), the Committee on International Relations (CIR- 1 year program), and the Master’s in Computational Social Science (MACSS – 2 year program), totaling approximately 525 students. Job Summary &nbsp;The job assists in the design and implementation of advisory programs focused on students' career developments. The Assistant Director, Career Services will be part of a small, but high-functioning team of career professionals serving the MA programs in the Social Sciences (525 students). As an advisor, coach and educator, the role provides one-on-one and small group support for all phases of the career and job search lifecycle, creates and facilitates innovative career management programming including large classroom workshops, experiential learning opportunities, and special events (i.e., panels, webinars, conferences) while sourcing expert alumni and corporate volunteers. The role will also be responsible for a variety of other high-level responsibilities, for which they will exercise leadership, collaborate with other offices as needed, contribute to the ongoing development of a strategic vision, innovate improvements, and take ownership of an essential part of our Career Services operation including employer and alumni relations, resource development, MA leadership initiatives and support, and general communications. The SSD MA Career Services team draws on the best contemporary practices to address the employment needs and hiring protocols of small businesses, large corporations, government, and nonprofit organizations in the U.S. and abroad.ResponsibilitiesParticipate fully in Career Services advising, programming, and outreach activities.Coach and advise MA students and recent alumni from the Social Sciences Division on topics including career exploration within the social sciences and related fields, job search strategies, resumes and cover letters, networking and professional development, job search techniques, interviewing, and salary negotiation. Conduct mock interviews, reviews resumes and cover letters, and coordinates other interview related programming in both individual and group settings.Design, develop, and facilitate large career workshops / lectures and other professional development opportunities appropriate for SSD MA students (as influenced by student feedback, emerging trends, and strategizing with SSD MA Career Services team).Identify, build, and maintain relationships with a diverse set of employers and alumni, on and off campus, domestically and internationally; Network with various local, state, regional, and national organizations, chambers of commerce, societies of human resource management, state and federal agencies, and other professional associations.Provide planning, logistical support, and promotions for alumni and employer events, workshops, and annual conferences.Participate as a team member in program goals and activities; Collect evaluations, solicit recommendations, and assist with the improvement of program events and services; Update appropriate administrative systems as needed.Analyze markets and trends as they relate to job searches. Assess student feedback and evaluations and collaborate with other career services staff members, student organizations, program leadership, or other instructional staff to determine program offerings and innovations.Lead special programs and initiatives based on skills and experience in coordination with Director.Contribute to general administrative and support functions.Serve as liaison to various career development teams; Contribute to large-scale collaborative events (i.e., UChicago GRAD).Provide administrative and program support including research, data management, program assistance, and training in MA Connect and on special projects (e.g., web updates, counseling notes, generating reports, listing events, posting job/internship opportunities, employer engagement, alumni outreach, and placement).Develop relationships with faculty and staff in support of MA student career development initiatives.Create or contribute to bi-weekly digest and other communications that inform students of relevant opportunities and events. Develop original content for career related publications and assists with the editing and distribution of Career Services communications materials.Contribute to survey development and distribution related to student outcomes; Assist with data collection and analysis.Represent the programs at special events (may include an occasional evening or weekend work / flex time is available).Develop and maintain resources that help social science MA students navigate their career at UChicago and beyond.Advises and counsels students concerning employment opportunities and careers by acting as a liaison between students and prospective employers.Provides guidance and training to student career counselor interns.Performs other related work as needed. Minimum Qualifications &nbsp;Education:Minimum requirements include a college or university degree in related field.--- Work Experience:Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.--- Certifications:---Preferred QualificationsEducationBachelor’s degree.Master's degree in social science (i.e., anthropology, economics, history, political science, psychology, sociology) or related field strongly preferred.ExperienceExperience advising diverse groups of graduate students and alumni.2-5 years of experience providing career services or leading career development programs for graduate students or working in higher education administration, talent acquisition/recruiting in a corporate or nonprofit setting, client management, sales, or marketing.Preferred CompetenciesStrong customer service orientation and general collaborative spirit. Professional, effective communication skills including proper email and phone etiquette (oral, written, and interpersonal).Excellent event and project management skills.Excellent collaborator with experience working in a team environment.Familiarity with some of the industry, government, and nonprofit career options that are common for MA students in the social sciences, including recruitment and application processes.Ability to gain proficiency in MS Office365 and career services management tools; Technical knowledge sufficient to learn Mailchimp, Box, WordPress/Drupal, SurveyMonkey, Qualtrics, CMS, College Central, etc.Excellent cultural competency and ability to interact successfully with a diverse student body.Required DocumentsResume (required)Cover letter (required)Writing sample: 1-3 pages of original writing, promo, blog, seminar paper (required)3 Professional references (required) When applying, the document(s) MUST&nbsp;be uploaded via the My Experience page, in the section titled Application Documents of the application. Application Review Date:January 6thJob Family &nbsp;Student Affairs &amp; Services Role Impact &nbsp;Individual Contributor FLSA Status &nbsp;Exempt Pay Frequency &nbsp;Monthly Scheduled Weekly Hours &nbsp;37.5 Benefits Eligible &nbsp;Yes Drug Test Required &nbsp;No Health Screen Required &nbsp;No Motor Vehicle Record Inquiry Required &nbsp;No Posting Statement &nbsp;The University of Chicago is an <a href="http://humanresources.uchicago.edu/fpg/policies/200/p201.shtml" target="_blank">Affirmative Action/Equal Opportunity/Disabled/Veterans</a> and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the <a href="http://www.uchicago.edu/about/non_discrimination_statement/" target="_blank">University's Notice of Nondiscrimination.</a>Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via <a href="https://uchicago.service-now.com/services?id=services_sc_cat_item&amp;sys_id=8ff79243dbe91c1029f52ad94b961946" target="_blank">Applicant Inquiry Form.</a>We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.All offers of employment are contingent upon a background check that includes a review of conviction history.&nbsp; A conviction does not automatically preclude University employment.&nbsp; Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:&nbsp;<a href="http://securityreport.uchicago.edu/" target="_blank">http://securityreport.uchicago.edu</a>.&nbsp;Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

The University of Chicago

Assistant Director, Career Services

Reporting directly to the Dean of Library Services, the Associate Dean provides leadership and strategic vision for an evolving, comprehensive, cohesive program of enterprise systems, tools, and information resources, developed and implemented to support the curriculum, research activities, and the creation of new works and scholarship. The Associate Dean acts as the collection development officer for the library, and with the Dean of Library Services, is ultimately responsible for the overall quality, diversity, and balance of the library's digital and physical collection; manages the disbursement of funds for information resources ($1.8 million); and provides strategic leadership to leverage consortia managed resources. This includes but is not limited to fiscal and human resources planning and management; collections space planning; formulating, implementing, and assessing strategies for library collections in all formats and for resource sharing services; establishing, monitoring, and communicating progress towards library goals and objectives; formulating and administering policies; and building successful partnerships with internal and external entities to enhance library collections. This leadership position requires a&nbsp;demonstrated commitment to developing culturally competent teams and to working successfully with a diverse community of students, faculty, and staff.The Associate Dean is also responsible for the administration and oversight of library systems and information technology and plays a key role in ensuring that students and faculty are connected to information and information technologies critical to their learning, teaching and research. This position is responsible and accountable for directing, administering, and executing the operational aspects of the Collections, Systems and Digital Strategies department&nbsp;The Associate Dean plays a significant role in all aspects of library-wide planning, budgeting, personnel planning and management, operations, communications, and policy development, and is a key member of the Library Management Team. The Associate Dean represents the library in matters related to enterprise systems, technology and digital initiatives and is the Dean’s primary representative and liaison with other campus units and divisions such as central IT services, the Division of Research, and Academic Technologies. In a highly collaborative environment, this position works with a wide variety of library and campus partners including Colleges, Academic Affairs, Student Affairs, and campus administrative offices to enrich the faculty and student experience. Required qualifications<ol><li>Record of research, publication, and scholarly achievement sufficient to meet the qualifications of the rank of Associate Librarian with tenure as specified in the Library Faculty handbook.</li><li>Successful record of supervising and mentoring librarians through tenure track or continuing appointment personnel actions.</li><li>Demonstrated commitment to developing culturally competent teams and to working successfully with a diverse community of students, faculty, and staff. Demonstrated commitment to fostering an inclusive and equitable work environment. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, and productive work atmosphere.</li><li>Demonstrated experience with personnel management. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline, with the demonstrated ability to effectively model appropriate professional behavior.</li><li>Ability to lead in a shared governance and collective bargaining environment.</li><li>Demonstrated knowledge of current issues, trends and opportunities in academic libraries. Knowledge of issues and trends in library technology, scholarly and scientific communications, including trends in publishing across disciplines.</li><li>Demonstrated expertise in one or more areas of the position’s general responsibilities, e.g.: collection development and management, cataloging, electronic resource management, resource acquisitions or licensing, library systems, or digital initiatives. Demonstrated leadership experience and evidence of past initiatives implemented at an academic or research library.</li><li>Demonstrated ability to maintain high quality/standards of work, leadership, initiative, ethics, cultural competence, and professional responsibility and judgment. Demonstrated ability to represent the university in a professional and conscientious manner.</li><li>Demonstrated experience managing a budget including experience with negotiating licenses, and balancing expenses across multiple competing priorities.</li><li>Knowledge and/or experience with issues of inclusivity and equity in collections and cataloging.</li><li>Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, and productive work atmosphere. Demonstrated commitment to developing culturally competent teams and to working successfully with a diverse community of students, faculty, and staff. Demonstrated commitment to fostering an inclusive and equitable work environment.</li><li>Demonstrated ability to review and act upon complex individual and organizational problems and make recommendations to influence change in library policies. Ability to provide solutions that are imaginative, thorough, and practical.</li><li>Demonstrated ability to work independently with little instruction; take initiative, anticipate problems, and solve issues in a timely manner.</li><li>Demonstrated ability to exercise tact, sound judgment, diplomacy, and discretion in appropriately handling confidential information and data, interpreting and applying rules, regulations, policies and procedures and/or recommending new policies and procedures. Demonstrated ability to maintain a high degree of confidentiality.</li><li>Excellent time management, planning, and organizational skills and ability to multi-task, while attending to detail, and meet the demands of multiple deadlines. Ability to manage multiple concurrent tasks with major impact on critical operations of the organization. Ability to adapt to organizational, procedural, policy, and technological changes.</li><li>Ability to assess opportunities for and integrate technology into work environments to increase effectiveness, efficiency, communication, and accessibility.</li><li>Excellent computer skills and proficiency with a wide range of library specific systems, software and applications.</li><li>Working knowledge of or ability to quickly learn University infrastructure, policies and procedures.</li></ol><h4>Preferred qualifications</h4><ol><li>A second advanced academic degree.</li><li>Experience participating in fund-raising and/or grant-writing activities.</li><li>Experience assessing and negotiating licenses for online resources.</li><li>Demonstrated success promoting use and awareness of library resources and services. Current experience with web-based communication technologies and with social media.</li><li>Demonstrated success fostering innovation in library programs or services.</li><li>Knowledge of and demonstrated experience integrating information technologies in teaching/learning and research environments, and library services and operations.</li><li>Knowledge of Ex Libris Alma library management system.</li><li>Demonstrated knowledge in user experience (UX) design and assessment, including the ability to lead initiatives that enhance the overall user journey across both physical and digital library services.</li><li>Demonstrated skills in an institutional/educational environment utilizing a user/service-centered attitude.</li><li>Bilingual or knowledge of Spanish or other languages.</li></ol><h3> How to apply</h3>To apply please visit: <a href="https://jobs.calpoly.edu/en-us/job/544129/associate-dean-for-collections-systems-and-digital-strategies" target="_blank">https://jobs.calpoly.edu/en-us/job/544129/associate-dean-for-collections-systems-and-digital-strategies</a><h3>About Kennedy Library</h3>Kennedy Library is responsible for planning, implementing, and managing campus-wide information resources and related services. Integrating traditional library resources and services with digital tools, the Robert E. Kennedy Library continuously adapts its services, programs, and spaces to meet the evolving academic programs, research interests, and needs of the university community.&nbsp; Providing Access to information resources, classrooms, computer labs, an expansive 24-hour space, and an array of group and individual study spaces, Kennedy Library is a magnet for students and faculty alike.&nbsp; Annual visitors exceed 1.5 million.<h3>About Cal Poly</h3>Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit&nbsp;<a href="http://www.calpoly.edu/" target="_blank">calpoly.edu</a>.At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly’s values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.Cal Poly’s commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer.<h3> About San Luis Obispo</h3>Cal Poly’s location in San Luis Obispo makes it one of the best places to visit.&nbsp; It’s a quintessential coastal California town with some 43,000 residents.&nbsp; Located halfway between San Francisco and Los Angeles and just minutes from beaches, state parks, landmarks and premium wine regions, it’s a popular vacation spot.&nbsp; Sunset magazine has called it the most Californian place in all of California.The city of San Luis Obispo offers a historic, restored downtown full of restaurants, theatres, art galleries and shops centered around San Luis Obispo Creek, Mission San Luis Obispo and mission Plaza.&nbsp; &nbsp;San Luis Obispo’s Thursday night Farmer’s Market on Higuera Street has become a model for cities around the state.&nbsp; It’s a mix of fresh produce and flowers, baked goods, restaurant fare and free music all within strolling distance.San Luis Obispo is just minutes from some of California’s best beaches and original beach cities: Avila Beach (10 miles). Pismo Beach (12 miles), Morro bay (17 miles), Montana de Oro State Park (18 miles), Cayucos (18 Miles), the Pismo Dunes (28 miles) and world- famous Hearst Castle (45 miles). To apply please visit: <a href="https://jobs.calpoly.edu/en-us/job/544129/associate-dean-for-collections-systems-and-digital-strategies" target="_blank">https://jobs.calpoly.edu/en-us/job/544129/associate-dean-for-collections-systems-and-digital-strategies</a>

California Polytechnic State University

Associate Dean for Collections, Systems and Digital Strategies

Title: Admissions Counselor II
Salary Range: $37,944.00 annual but may be higher with additional experience
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;
FLSA Status: Non-Exempt
College: Hazard Community &amp; Technical College
Campus Location: Hazard Community College
Department: Student Services
Total Rewards
Hazard Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Hazard Community and Technical College invites applications for the position of Admissions Counselor II. The Admissions Counselor II will recruit prospective students and maintain a good relationship between the local schools and public. Initial review of applications will begin February 3, 2025. 




Job Duties:
Duties will include, but not be limited to: • Attends college fairs, health fairs, festivals, high school sporting events, etc. as requested to promote recruitment of students. • Assist with recruiting events in the college service area. • Facilitate and conduct campus tours. • Assists with student activities. • Assist with advising first-time students. • Monitor and reply to student inquires. Other duties as assigned 




Minimum Qualifications:
Bachelors degree plus two years of experience.&nbsp;




Preferred Qualifications:
Additional Skills Requested:
Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Admissions Counselor II
    

Title: Workforce Liaison III
Salary Range: $48,168.00 - $60,204.00
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Big Sandy Community &amp; Technical College
Campus Location: Prestonsburg Community College
Department: Workforce Solutions
Total Rewards
Big Sandy Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
The Workforce Liaison is a key role in connecting the college’s Workforce Solutions department with employers, community partners, and prospective students. The liaison will manage employer engagement efforts, support marketing and enrollment initiatives, and ensure smooth coordination of workforce training programs. This position serves as the main point of contact for employer partnerships, community outreach, and ensuring the effective integration of industry needs with the college’s training and certification offerings. The Workforce Liaison will play a central role in ensuring the successful recruitment, enrollment, and retention of students for the college’s Workforce Solutions programs, with a focus on building and sustaining strong employer partnerships.




Job Duties:
Employer Engagement &amp; Salesforce Management:
<ul>
<li>Post all employer engagement activities, meetings, and interactions into Salesforce to ensure accurate tracking and reporting of employer relationships and outreach efforts.</li>
<li>Provide administrative support to the employer engagement team by ensuring their activities, such as employer meetings and networking events, are also posted and updated in Salesforce.</li>
<li>Identify new employer partners, assess training needs or gaps, and educate employers about available training programs, including access to TRAINS (Training, Recruitment, and Incentive Solutions) funding for workforce development</li>
</ul>
Education First Marketing &amp; Enrollments:
<ul>
<li>Oversee the marketing and enrollment efforts for Education First, including outreach and promotional activities to attract prospective students for workforce training programs.</li>
<li>Collaborate with marketing teams to develop and implement strategies that increase visibility and student enrollment in programs such as CDL (Commercial Driver’s License) and Lineman certification.</li>
<li>Support employer partners by providing them with relevant information and materials to help promote workforce training programs to their employees or job candidates.</li>
</ul>
Community Outreach &amp; Event Representation:
<ul>
<li>Represent Workforce Solutions at local community events, including One Stop Partner meetings, Job Corps meetings, job fairs, and other employer- or job-seeker-related events.</li>
<li>Establish and maintain relationships with community organizations, workforce agencies, and local employers to expand the reach of Workforce Solutions programs.</li>
<li>Assist in the development and promotion of industry-specific focus groups to assess training needs, gather feedback, and identify trends within key industries.</li>
</ul>
Proposal Preparation &amp; Program Support:
<ul>
<li>Prepare training proposals for employers to meet their specific workforce development needs, ensuring that training solutions align with both industry requirements and available funding.</li>
<li>Work closely with employers to define the scope, objectives, and desired outcomes of customized training programs.</li>
<li>Provide instructional materials and program content support to Workforce instructors to ensure they have the resources needed for successful delivery of programs.</li>
</ul>
 Collaborative Outreach with College Recruiter:
<ul>
<li>Work closely with the college’s recruiter to meet with high school students, introduce them to Workforce Solutions programs, and promote career pathways, including CDL and Lineman training.</li>
<li>Participate in high school outreach efforts, such as career fairs, information sessions, and recruiting events, to help high school students explore workforce training opportunities and prepare for future careers.</li>
</ul>
Data Management &amp; Reporting: 
<ul>
<li>Maintain accurate records in Salesforce, ensuring all activities, employer interactions, and program enrollments are tracked and reported in a timely manner.</li>
<li>Assist in the collection and reporting of data related to program effectiveness, employer feedback, and student outcomes to support continuous improvement and decision-making. 
</li>
</ul>
General Support &amp; Coordination:
<ul>
<li>Provide general administrative support to the Workforce Solutions team as needed, including preparing training schedules, compiling materials, and coordinating logistics for programs and events.</li>
<li>Assist with the coordination of training and certification courses to ensure that all materials, instructors, and logistical elements are in place. 
</li>
</ul>




Minimum Qualifications:
Education &amp; Experience:
<ul>
<li>Associate’s degree in business, Education, Workforce Development, or a related field; Bachelor’s degree preferred.</li>
<li>At least 2-3 years of experience in workforce development, business development, or community outreach, preferably in a higher education or training environment. </li>
<li>Experience with Salesforce or similar CRM software for managing relationships and tracking data.&nbsp;</li>
<li>Knowledge of workforce development programs, funding opportunities, and employer engagement strategies. 
</li>
</ul>
Skills &amp; Abilities:
<ul>
<li>Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines.</li>
<li>Excellent communication and interpersonal skills, with the ability to interact effectively with employers, students, and community partners.</li>
<li>&nbsp;Familiarity with workforce training programs and certifications, including CDL, Lineman, and other industry-specific certifications.</li>
<li>Ability to work independently and as part of a collaborative team.</li>
<li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and experience with marketing and enrollment tools.</li>
<li>Comfortable with public speaking and representing the college at community events, job fairs, and employer meetings. &nbsp;</li>
</ul>




Preferred Qualifications:
<ul>
<li>Experience in the development and delivery of workforce training proposals and programs.</li>
<li>Prior experience working with employer partners to design customized training solutions.</li>
<li>Knowledge of TRAINS funding or similar workforce development funding programs. 
</li>
</ul>




Additional Skills Requested:
Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Workforce Liaison III
    

Compensation Type: HourlyCompensation: $21.69Job SummaryThe Information Technology (IT) Technician I position provides technical support to staff, faculty, and students within the campus community. Working under direct supervision and following standard procedures and written instructions, this position serves as the first point of contact for troubleshooting hardware/software and Windows and Mac operating systems in a hybrid environment that assists users via telephone, email, and in-person with questions, problems, and requests related to the campus desktop software, hardware, peripherals, network, and application issues. The Technician I troubleshoot and resolve problems with audio/video equipment used in the classroom, if necessary.ESSENTIAL JOB FUNCTIONSTechnical Support<ul><li>Troubleshoots technical equipment such as workstations and laptops.</li><li>Handles phone calls and the current ticketing system.</li><li>Performs general repairs to technical equipment and identifies the need for significant maintenance for referral to the vendor if under warranty.</li><li>Performs setup for workstations and laptops and provides cable management for these devices.</li><li>Provides technical support to classrooms virtually, via phone, or in person.</li><li>Runs tests to isolate the source of issues.</li></ul>Customer Service <ul><li>Answers and enters incoming calls and emails into the IT ticketing system and logs calls and emails into the Automated Call Distribution (ACD) software.</li><li>Provides documentation and updates to service requests that the IT Support Center receives in the current ticket system, identifying and prioritizing the requests and escalates to Supervisor as necessary.</li><li>Provides essential professional support via phone, email, chat, or person and ensures that end users are notified of any changes or delays.</li></ul>Training &amp; Administrative <ul><li>Gains knowledge of all utilities used within the IT Support area, including Microsoft Configuration Management Console, imaging, and installing software on workstations and laptops, Microsoft Teams, and College account management tools.</li><li>Develops knowledge of software and hardware unique to the support area.</li></ul>Culture of Respect <ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul>MINIMUM EDUCATION AND EXPERIENCE REQUIRED <ul><li>High School Diploma or equivalency, with technical or vocational training in a closely related field.</li><li>One (1) year experience working in a remote and on-site technical support.</li><li>Preferred skills: Associate degree in Information Technology or Computer Science. Knowledge base experience, and experience in providing assistance. *An appropriate combination of education, training, coursework and experience may qualify a candidate. </li><li>Schedule: Monday to Friday 10 am to 7 pm.</li></ul>Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Technician I - IT Support Center

As the career adviser, you are responsible for hosting one-on-one career advising sessions with students and alumni, advising them on career preparation, portfolio development, and professional development. In this position you will be expected to develop engaging, industry-specific programming and workshops while partnering with faculty and student organizations to develop major-specific professional development events. Responsibilities include acting as the liaison with industry partners, providing superior levels of service during on-campus recruiting visits, and assisting in planning department events including Career Fair and Out to Launch. You will be expected to review resumes, cover letters, and portfolios on the SCAD Job Portal and will report all student and alumni career success and career planning progress through web software.&nbsp;&nbsp;Minimum Qualifications:     &nbsp;<ul><li>Bachelor’s degree in relevant field&nbsp;with proven ability to develop relationships with students, alumni, employers, faculty, and colleagues&nbsp;</li></ul><ul><li>Working knowledge of the career development process&nbsp;and experience working with diverse populations&nbsp;&nbsp;</li></ul><ul><li>Comprehensive understanding of the art and design job market&nbsp;</li></ul><ul><li>Strong communication, presentation, organizational, and project-management skills&nbsp;</li></ul><ul><li>Demonstrated proficiency with information management systems and other Web-based technology&nbsp; &nbsp;</li></ul>Preferred Qualifications: &nbsp;<ul><li>Master’s degree&nbsp;</li></ul>Certificates, licenses, and registrations:&nbsp;<ul><li>Valid driver’s license &nbsp;&nbsp;</li></ul>Travel Required:&nbsp;&nbsp;<ul><li>Less than 10%&nbsp;</li></ul>Work Hours:The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;  &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

Savannah College of Art and Design

Career Adviser

As the mental health counselor, you will be responsible for conduct outreach programming and attending weekly case conferences. In this role you will consult with various departments as needed and provide clinical supervision to department trainees or interns. You will develop and present psychoeducational programs as assigned and be expected to document contact with students in a timely manner in the computerized documentation system. As the counselor you will provide crisis intervention for students, including answering phone calls. Responsibilities in this role will include participating in quarterly student orientations, maintaining a current personal schedule, and informing your supervisor of personal staff development needs. Additionally, as the counselor, you will participate in department performance improvement initiatives and prepare your own PRs for supervisor approval.&nbsp;Minimum Qualifications: &nbsp;<ul><li>Master’s degree or clinical licensure in counseling, psychology, social work, or related field&nbsp;</li></ul>Preferred Qualifications:&nbsp;<ul><li>Licensed in a mental health or counseling field or able to obtain a license within two to four years</li><li>Experience coordinating prevention programs in residence halls</li><li>A minimum of two years' experience in counseling and disability services or higher education</li></ul>Certificates, licenses, and registrations:&nbsp;<ul><li>Licensed in a mental health or counseling field or able to obtain license within two to four years</li></ul>Travel Required: Less than 10%&nbsp;Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.&nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.&nbsp;

Associate Mental Health Counselor

As a library associate, you will deliver individualized research assistance to students and faculty, providing access to course reserves and online databases. You will perform all opening or closing tasks, including securing the floor during nights and weekends. Your responsibilities will include library account maintenance (i.e., overdue notices, fine collections, placing holds and releases, etc.); policy enforcement; and processing inter-library loans, donations, or new items. You will also be responsible for maintaining the book stacks, including shelving, shelf reading, collection shifting, and curating book displays. Among other duties, you will also assist with promotional outreach and will communicate any issues or concerns to the head librarian.Minimum Qualifications:     &nbsp;<ul><li>Bachelor's degree from a four-year college or university  &nbsp;</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

Library Associate

As a photography retoucher, you will receive assignments from the senior digital artist, adhering to a strict schedule to manage assigned jobs. You will ensure every image file meets department naming conventions and production workflow. You will submit finished projects per job specifications on time or before the due dates. You will also attend weekly department meetings, maintain an orderly workspace, and perform additional duties as assigned by your supervisor.The successful candidate will demonstrate exceptional attention to detail, creative problem-solving abilities, and time and project management skills. &nbsp;The candidate should be able to collaborate with others on large-scale projects, manage multiple projects at once, and work at night or on weekends as needed. They should also display a receptiveness to professional feedback and the ability to uphold quality standards. The candidate will approach each assignment with enthusiasm, creativity, and professionalism. They must be willing to learn and adapt to SCAD standards and techniques.Minimum Qualifications:     &nbsp;<ul><li>Bachelor’s degree in a related field or equivalent professional experience</li><li>Proficiency in Adobe Creative Cloud software and current retouching techniques</li><li>Familiarity with or willingness to use a Mac in combination with a Wacom Cintiq tablet</li><li>Experience with or willingness to use productivity tools like Microsoft Outlook, Slack, and ClickUp</li></ul>Preferred Qualifications:     &nbsp;<ul><li>Experience retouching a diverse range of subjects (e.g., portraiture, architectural photography, events, and studio setups)</li><li>Experience in retouching museum exhibition documentation</li></ul>Travel Required:&nbsp;&nbsp;<ul><li>Less than 10%</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;  &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

Photography Retoucher

As a full-time illustration professor, you will prepare talented students for creative careers through a positive and engaged classroom environment. You will fulfill teaching assignments as determined by the contact hours listed in the Employment Agreement, including syllabus design, submission, and approval; midterm grade reviews; and availability for office hours, extra help sessions, learning opportunities, and field trips. You will plan and prepare courses, conduct program assessments, and meet grading and documentation requirements. You will also record attendance for each class per academic policies and regulations.&nbsp;&nbsp;In this position, you will support academic assessment and institutional effectiveness efforts by university's mission, vision, values, and strategic goals. You will attend on-ground and virtual activities such as admission events, faculty councils, exhibitions, and more. Among other duties, you may also participate in curriculum assessment and development meetings, accreditation support, institutional effectiveness meetings, or other publicity assignments.The university's primary objective is to provide top-quality educational opportunities to its students within a professional environment wherein knowledge, creativity, discipline, and character are developed. Therefore, the teaching activities, other assigned duties, and personal conduct of the professor shall support this purpose and SCAD's policies and philosophy.Minimum Qualifications:     &nbsp;<ul><li>Terminal degree in illustration or a related discipline</li><li>Experience in a related industry</li></ul>Preferred Qualifications:     &nbsp;<ul><li>Teaching experience at the collegiate level &nbsp;</li></ul>Certificates, licenses, and registrations:&nbsp;&nbsp;<ul><li>Academic and professional credentials to teach illustration</li></ul>Travel required:  &nbsp;<ul><li>Less than 10% &nbsp;</li></ul>Work Hours: As noted in the Employment Agreement.   &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

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