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At West Coast University, we share a passion for students and transforming healthcare education! As a faculty member for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Answering all incoming calls, directing calls to appropriate individual or department, taking messages and/or handling caller’s inquiries whenever possible.</li><li>Opening building and retrieving general voicemail messages received during non-business hours and direct to appropriate person for follow-up.</li><li>Greeting incoming visitors, determining the nature of their business, and contacting individuals or departments to notify them of their presence.</li><li>Picking-up, date-stamping, sorting, and delivering in-coming and out-going mail and all general correspondence as needed.</li><li>Assisting in planning and preparation of meetings and conference room scheduling.</li><li>Performing general data entry function as required.</li><li>Maintaining the general filing system and filing all correspondence.</li><li>Monitoring and maintaining an adequate inventory of office supplies.</li></ul>Your Experience Includes:<ul><li>Minimum six months of experience performing receptionist or general clerical duties, communicating with the public by telephone and in person; or an equivalent combination of training and experience.</li><li>Experience with operation of a multi-line telephone system preferred and handling a high volume of telephone calls with courtesy, speed and accuracy.</li><li>Experience with computer and other standard office equipment.</li><li>Knowledge of basic office procedures.</li><li>Experienced with MS Office.</li></ul>Education:<ul><li>High school graduate required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

American Career College

Receptionist

Come care with us at West Coast University! As a Nursing Academic Specialist for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Supporting students learning through workshops, remediation sessions, group tutorials, and one-on-one meetings to improve course performance.</li><li>Ensuring full integration of ATI tools and resources in all student meetings to enhance remediation and concept understanding.</li><li>Creating methods of integrating strategies to increase test taking skills, study skills and note taking skills to increase course performance.</li><li>Collaborating with faculty to identify course weaknesses and develop innovative initiatives to address them.</li><li>Collaborating with faculty to identify Students at Risk for persistence issues and develops action plans to address their needs.</li><li>Identifying Students at Risk through data tracking platforms and develops interventions to address identified challenges to core course success and persistence.</li><li>Assessing the effectiveness of course specific persistence strategies and progress in meeting mutually established objectives with students.</li><li>Participating in professional development and organizations in order to maintain an understanding of current ideas, research and practices, attends meetings, workshops and seminars to enrich personal growth, knowledge and skill in student learning and persistence.</li><li>Evaluating data such as proctored assessments, time in tutorial sessions and pre/post tests on comprehensive predictors to appropriately advise the Manager of Persistence and Outcomes, Nursing.</li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Knowledge in technological support and delivery of program area and services.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Healthcare.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing, education or administration required.</li><li>Professional nurse licensure required.</li><li>A minimum of two years as a Registered Nurse providing direct patient care or equivalent and/or education.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Nursing Academic Specialist

As a Student Advisor,&nbsp;for a certified&nbsp;<a href="https://jobs.westcoastuniversity.edu/mission-culture" target="_blank">Great Place to Work</a>,&nbsp;you will guide&nbsp;prospective students to do more than change their own lives – you will help change the lives of every patient they eventually treat. On their path towards a career in healthcare - you will identify and support&nbsp;those who need additional assistance to be successful and work to proactively address areas of concern as they strive to achieve their educational goals. As an integral member of our Student Advising team, you&nbsp;will help expand our educational impact&nbsp;in the healthcare field and our students’ communities.You will make an impact by:<ul type="disc"><li>Collaborate and partner with Academic, FA, Admissions, Registrar and other University departments on campus to service students in a holistic and comprehensive manner to ensure students are provided advising and support resources across administrative, co-curricular, and academic areas.</li><li>Coordinate, facilitate and participate in student outreach activities, services, and processes in the areas of learning and retention strategies, advising, campus life to enhance student satisfaction and support successful student outcomes.</li><li>Educate students on university policy and procedures, and program requirements, ensuring consistent, and accurate information is identified, shared, and applied.</li><li>Utilize and maintain a comprehensive tracking and reporting system for all students identified as at-risk by implementing, monitoring, and utilizing early warning and intervention strategies.</li></ul>Your Experience Includes: <ul type="disc"><li>Minimum of one-year previous experience in student services.</li><li>Experience with MS Office, data entry and multi-tasking.&nbsp;</li></ul>Education:<ul type="disc"><li>Bachelor's degree required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Student Advisor

As a Coordinator, Clinical Partnerships for a certified <a href="https://jobs.westcoastuniversity.edu/mission-culture" target="_blank">Great Place to Work</a>, you will be responsible to developing relationships with clinical sites to support the growth of the number of preceptors available for online students. The PDS will utilize enrollment data to proactively ensure we have adequate clinical placement opportunities to support students in all online programs. He/she will be responsible for the direct placement of students without current opportunities in their geographic area.How you can impact:<ul><li>Establishes relationships with clinical sites and preceptors and documents preceptor availability to support future clinical placements for students.</li><li>Executes clinical affiliation agreements and documents onboarding information for new partnerships.</li><li>Negotiates placement for specific students as needed.</li><li>Analyzes student data to determine specific development needs and creates business development plans to address gaps.</li><li>Increases preceptor pool to meet program and geographic specific development goals.</li><li>Other job duties may be assigned as needed.</li></ul>Your experience includes:&nbsp;&nbsp;<ul><li>Utilization of technology of documentation and communication.</li><li>Experience with networking/relationship management</li><li>Knowledge of medical community and established relationships with its professional members.</li><li>Knowledge of state, federal and local laws/regulations relating to programs, including regulatory standards.</li><li>Leadership knowledge that will cultivate learner-centered environment.</li><li>Strong interpersonal skills.</li><li>Strong management skills.</li><li>Highly organized.</li></ul>Education:<ul><li>Bachelor's degree required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Coordinator, Clinical Partnerships

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description The Research Assistant will report to Charles Langmuir in the Department of Earth and Planetary Sciences. Under specific direction, performs a variety of basic and general laboratory research and clerical tasks determined by the field and scope of the particular research study. May perform tasks related to the research project independently, but within specific guidelines and subject to review by supervisor or other research staff.Job-Specific Responsibilities: Responsibilities would include help preparing and collecting data on samples in the solid earth geochemistry lab for a large-scale project in collaboration with investigators from Germany.TypicalDuties<ul><li>Performs laboratory experiments utilizing specific and proscribed techniques and equipment.</li><li>As a member of a project team, may assist in the design of laboratory experiments, techniques, and protocols.</li><li>May perform and assist with chemical analyses of samples.</li><li>May occasionally instruct others in basic laboratory techniques.</li><li>May process orders or invoices or undertake other clerical and simple accounting duties under the direction of administrative personnel.</li></ul>Physical Requirements &amp; Working Conditions: Working Conditions: May be required to spend much of the day standing and moving, may help with lifting and moving samples and related laboratory equipment Qualifications Basic Qualifications: <ul><li>At least six months of lab experience (relevant course work may count towards experience)</li></ul>Additional Qualifications and Skills: <ul><li>Bachelors degree in a scientific field strongly preferred.</li><li>Exposure to applicable computer technologies, including specific software applications, may be required.</li><li>Demonstrated abilities in basic laboratory techniques helpful, but not required. Appropriate communications skills required.</li></ul> Additional Information <ul><li>Appointment End Date:&nbsp;This is a one-year term position with the possibility to extend.</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information: All formal offers will be made by FAS Human Resources</li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 052. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Lab research assistant

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description This position reports to the Director of Occupational Health and is under the daily supervision of the Clinical Operations Manager. The Health Assistant II provides clinical and administrative support according to coverage needs of the Harvard Occupational Health Services (OHS) department. Clinical duties include, but are not limited to, preparing examination rooms, performing phlebotomy and Clinical Laboratory Improvement Amendments (CLIA)-waived testing, administering immunizations, maintaining clinic flow, providing employee instruction regarding preparation of tests/procedures, preparing employee health records while ensuring confidentiality is maintained, and assisting clinicians during examinations and minor procedures. Administrative duties include assisting employees on the phone and in person, checking employees in, scheduling appointments, and other general office responsibilities, including sending out communications and routing messages to clinicians. Performs other related duties as required.Job-Specific Responsibilities: Administrative:<ul><li>As a member of the Harvard Occupational Health team, assures the safe and satisfactory care of employees.</li><li>Opens and closes the OHS center according to written protocol.</li><li>Demonstrates the ability to schedule appointments utilizing all functions of the appointment system.</li><li>Knowledgeable about and able to articulate service limitations and when to refer to OHS management.</li><li>Handles all emergency phone calls appropriately, efficiently, and according to emergency protocol.</li><li>Appropriately sorts and distributes lab results to clinicians.</li><li>Responds appropriately to employee requests for medical record information.</li><li>Performs data entry.</li><li>Performs general office responsibilities including typing and sending out letters.</li></ul>Clinical:<ul><li>Sets priorities in organizing activities for the day to assure excellent care in conjunction with the clinical team.</li><li>Demonstrates flexibility when unexpected changes in assignment occur.</li><li>Identifies own learning needs and requests assistance from others when needed.</li><li>Documents care provided using appropriate forms.</li><li>Communicates to other OHS staff members and/or clinician prior to leaving unit for break or lunch periods and prior to leaving for the day in order to ensure appropriate OHS center coverage.</li><li>Maintains adequate inventory of exam room supplies.</li><li>Monitors expiration dates of relevant supplies.</li><li>Maintains adequate preparation of examination rooms at the beginning and end of the day and between each employee contact.</li><li>Completes and documents daily exam room surveillance checks.</li><li>Demonstrates universal precautions in all care delivery.</li><li>Demonstrates principles of medical asepsis through proper hand washing techniques, proper handling and disposal of infectious wastes, and proper handling of specimens.</li><li>Adheres to policy and procedure regarding handling and processing of all specimens.</li><li>Provides employee instruction regarding preparation of tests/procedures.</li><li>Carries out proper procedure for reporting faulty equipment.</li><li>Communicates abnormal findings/changes in employee status to appropriate OHS staff members and/or clinician.</li><li>Maintains current CPR recertification.</li><li>Administers immunizations.&nbsp;</li></ul>Compliance:<ul><li>Demonstrates the ability to obtain and document accurate vital signs including temperature, blood pressure, pulse and respiratory rate.</li><li>Accurately performs and documents audiometric screening, spirometry screening, and visual acuity testing.</li><li>Demonstrates knowledge and skill necessary to perform CLIA-waived testing.&nbsp;</li><li>Adheres to the expectations and professional responsibilities of the department.</li><li>Employs the standards, practices, and procedures of the department.</li><li>Completes and complies with OHS training requirements including HIPAA Privacy and Security.</li><li>Reports non-compliance incidents to the Clinical Operations Manager and/or Director of Occupational Health.</li></ul>Working Conditions:<ul><li>Potential exposure to biohazards. May be required to wear uniforms and/or personal protective equipment (PPE).</li><li>May be required to work outside of regular hours in emergency situations.</li><li>Schedule is: Monday-Friday 7:30am to 3:30pm</li></ul>Physical Requirements: <ul><li>Lifting (approximately 20 to 30 pounds), bending, and other physical exertion</li><li>Ability to stand for extended periods</li></ul> Qualifications Basic Qualifications: <ul><li>Graduate of medical&nbsp;assistant&nbsp;program</li><li>Two&nbsp;years&nbsp;of&nbsp;clinical&nbsp;service&nbsp;experience</li></ul>Additional Qualifications and Skills: <ul><li>Administrative&nbsp;experience&nbsp;in&nbsp;an occupational&nbsp;health environment</li><li>Knowledge&nbsp;of&nbsp;Microsoft&nbsp;Office&nbsp;applications</li><li>Knowledge of Electronic Medical Records system&nbsp;</li><li>Excellent&nbsp;interpersonal,&nbsp;organizational,&nbsp;and&nbsp;communication&nbsp;skills</li><li>Good&nbsp;judgment,&nbsp;ability&nbsp;to&nbsp;identify&nbsp;and&nbsp;set&nbsp;priorities,&nbsp;multi-task,&nbsp;and&nbsp;work&nbsp;well&nbsp;with deadlines</li><li>Ability&nbsp;to&nbsp;handle&nbsp;confidential&nbsp;information&nbsp;with discretion</li><li>Willingness&nbsp;to&nbsp;learn&nbsp;new&nbsp;skills&nbsp;and to&nbsp;work&nbsp;as&nbsp;part&nbsp;of&nbsp;a&nbsp;team&nbsp;in&nbsp;a&nbsp;newly developed&nbsp;environment</li><li>Bilingual&nbsp;skills&nbsp;preferred</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 40 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal, Healthcare Sanctions</li></ul>#LI-RT1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 052. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Health Assistant II

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description Job Summary: The Senior Coordinator and Project Specialist independently advances, monitors, and supports key Dean’s Office initiatives, including mission-driven meetings and events as well as ongoing strategic planning efforts. This position balances detailed project management with high-quality communications in support of the Dean’s Office. The Senior Coordinator and Project Specialist produces materials that advance institutional goals, collects and manages data to inform strategic decisions, and ensures effective coordination across concurrent projects.HGSE is a residential community supporting on-campus students along with faculty and staff. Our commitment to a vibrant campus culture relies on robust connections; we believe in-person work brings enhanced collaboration and innovation, strengthened organizational culture, and a stronger student experience. It also improves our ability to engage in teaming and shared work to advance the HGSE mission. In contributing to our on-campus community, this position requires an on-campus presence of minimum 3-4 days per week to support collective office coverage, with the possibility of additional flexibility during certain times of the year. Evening and weekend work may also be required either in person or remotely.   
Job-Specific Responsibilities: Project Management and Support for Decanal Initiatives<ul><li>Strategic Planning Efforts: Provide overarching project management including but not limited to establishing and tracking milestones; preparing regular status reports; communication drafting; action item coordination; data collection (e.g., survey distribution and/or data gathering from HGSE teams and units), and logistical support for listening sessions and committee meetings (rooms, IT, catering, etc.).&nbsp;&nbsp;</li><li>Visiting Committee: Oversee scheduling and preparation for Visiting Committee meetings including data collection, report generation, website development, briefing material generation, and logistical support (rooms, IT, catering, etc.).&nbsp;</li><li>Dean’s Impact Fund: Track, review, and make recommendations on funding requests; manage award communications as well as financial tracking and disbursements.&nbsp;</li><li>Project management support for other initiatives as assigned.</li></ul>Data and Communications<ul><li>Reporting and Implementation: Manage the coordination of responses to reporting requests from central administration, including but not limited to University Task Force report implementation and progress reports.&nbsp;</li><li>Data and Materials: Support the design, preparation, and finalization of content for high-priority institutional initiatives (e.g., faculty and staff meetings) in collaboration with Dean’s Office leadership; includes data collection/coordination, review, and presentation drafting as needed.&nbsp;</li><li>Communications: Draft and send emails on behalf of the Deans and Chief of Staff via the hgse_dean email account; monitor, triage, and escalate messages as appropriate. As needed, draft and review remarks, memos, and other communications.</li></ul>Other Duties<ul><li>Share responsibility for covering the front office during vacations, illness, etc.</li><li>Manage and support additional initiatives and events as assigned.</li></ul>This position is a term appointment for one year from the date of hire. Qualifications Basic Qualifications: <ul><li>Bachelor’s degree and minimum 5 years of relevant experience.&nbsp;</li><li>Must be able to work evening and weekend hours as needed.&nbsp;</li><li>To be considered, you&nbsp;must&nbsp;submit a cover letter. Please submit your resume and cover letter as one document when applying for the role.</li></ul>Preferred Qualifications&nbsp;<ul><li>Project management experience and/or training preferred.&nbsp;</li><li>Excellent written and verbal communication, interpersonal, and organizational skills, including time management.&nbsp;</li><li>Strong attention to detail and accuracy in carrying out responsibilities.&nbsp;</li><li>Ability to juggle and execute multiple competing tasks.&nbsp;</li><li>Flexible and responsive to shifting deadlines.&nbsp;</li><li>Highly collaborative; must work well independently and as part of a team.&nbsp;</li><li>Ability to interact professionally with a wide range of internal and external constituents.&nbsp;</li><li>Ability to work with and maintain confidential matters with discretion.&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: 1 year from date of hire.</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity and Education</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Senior Coordinator and Project Specialist

Position Title: Service Desk Specialist Department: Information Technology (INT) Division: Information Technology (INT) Employee Status: Full Time Type: Support Staff Association (SSA-Union) Grade: 11 Salary: ($22.31-$24.27 hourly) ICCB Classification: Tech/Professional FLSA: Non-exempt Application Deadline:&nbsp;November 21st, 2025 ____________________________________________ &nbsp; Reporting Relationships Reports to: Supervision is received from the Director of Service Delivery. Supervision Exercised: Supervision may be exercised over student workers and interns. Job Summary: Provide first and second level support for all software, hardware and telecom issues for the College; serving as the primary technical point of contact. Manage incoming user requests utilizing service desk tracking software. Provide end-users with professional, timely, and efficient technical support. Install, configure, and upgrade computer hardware and software. Documents and maintains procedures for the installation and maintenance of software. &nbsp; Essential Duties and Responsibilities include the following. Additional related duties may be assigned. 1. Provides computer and network technical support to users via email, telephone, and in- person. Assist users with a variety of technical issues dealing with various platforms, operating systems, applications, etc. Follow up with end users to ensure that issues have been resolved. 2. Maintains, troubleshoots and repairs office and classroom-related technology hardware, software and operating systems. Equipment support may include computers, mobile devices, peripherals, A/V equipment and telecommunications equipment. 3. Utilizes critical thinking and troubleshooting skills to quickly identify and implement solutions to technical problems. Engages in cross-departmental collaboration to solve more complex technical problems. Collaborates with Network Engineers and Desktop Support team related to the management and maintenance of OS and software deployment. 4. Supports the testing and deployment of new images, applications and upgrades through SCCM, and other endpoint management tools. 5. Accurately logs all calls and requests into the Service Desk system, Jira either opening a new ticket or updating an existing ticket immediately upon ending the call. 6. Contributes to departmental knowledge base by documenting any new or repeatable procedures with the goal of increasing first contact resolution. 7. Navigates through a knowledge base and follows through on prescribed procedures to provide best possible answer for problems. 8. Participates in testing and pilots for office and classroom-related technology projects. 9. Performs and maintain account management procedures, both manual and automated. 10. Maintains workstation functionality pertaining to proper peripheral, equipment and coordinating hardware\software integration for the end user. Placing and replacing workstations when requested. 11. Assists with various IT projects and initiatives, as needed. 12. Follows appropriate procedures for inventory control, reallocation, distribution and decommissioning IT assets. 13. Follows appropriate procedures for cabling, including cable management and port testing. 14. Adheres to department and company policies, procedures, and expectations particularly service level objectives. 15. Travel will be required to other RVC locations for technology support. 16. As assigned, assist users with the operation of office and classroom-related technology hardware, software and operating systems. 17. Maintains continuous professional growth and development through a series of actions, including reading technical, professional, and marketing literature, attending workshops, seminars and demonstrations, collaborating with vendors, manufacturers, and colleagues, and engaging in hands-on experiences with a variety of technologies. 18. Provides informed recommendations for enhancements and improvements at Rock Valley College based on new and emerging technologies. &nbsp; Knowledge, Skills, and Abilities 1. Excellent verbal, written, organizational skills, and ability to interface directly with executive level staff. 2. Must possess strong customer service and interpersonal skills; maintain courteous attitude in dealing with students, faculty, and staff. 3. Ability to work independently or with specialized teams. 4. Ability and willingness to complete several concurrent tasks in a fast-paced, detail-oriented, multi-tasking environment. &nbsp; Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Associate’s Degree in Information Technology or other related technical discipline or 2 years of recent experience delivering computing support services. 1. Successful applicants will have working experience in some or all of the areas below, with emphasis on enterprise-wide client systems management: a. Operating systems: Windows, Mac OS b. Office productivity and academic software: Microsoft Office Suite, Exchange/Outlook; Adobe products, classroom management software c. Networked Devices: PC, Macs, mobile devices including iPads, smartroom and audio-visual equipment d. Other: Active Directory/Group Policy, Project Management, virtual environments, mobile device management. 2. Demonstrated experience with desktop client support and a proven ability to deliver a high level of customer service. 3. Demonstrated ability to prioritize effectively and to work efficiently without direct supervision and to communicate effectively required. 4. Related professional certifications are desirable. 5. Experience working in an educational setting is desirable. 6. Valid Driver’s License. &nbsp; Work Environment While performing the duties of this job, the employee regularly works in an office setting. &nbsp; Physical Demands This position requires the ability to perform tasks that include: &nbsp; To use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. Lifting and carrying equipment weighing up to 50 pounds. Frequent standing, walking, sitting, bending, and/or kneeling for extended periods of time. Pushing and pulling carts loaded with technical or A/V equipment. Transporting and installing equipment across campus, including navigating stairs, ramps, and varying building access points. Working in a variety of environmental conditions, including indoor and outdoor settings, and exposure to all seasonal weather (rain, heat, snow, etc.). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Rock Valley College

Service Desk Specialist

Position Title: &nbsp;Creative Services Coordinator Department: Communications &amp; Marketing (CAM) Division: Communications &amp; Marketing (CAM) Employee Status: Full-time Type: Professional Staff Association (PSA) Grade: K Salary: ($55,000-$57,515 annually) FLSA: Exempt Issued: June 10, 2013 Revised: JA 6-07; 4-14, 01-25, 11-25 Application Deadline: November 21, 2025&nbsp; Reporting Relationships Reports to: Supervision is received from the Director of Marketing Supervision Exercised: Functional supervision of student workers/interns, in collaboration with the Director of Marketing Job Summary&nbsp; Responsible for supporting all marketing efforts for the college, including collaborating with the Director of Marketing to develop and execute strategic marketing plans and tactics. This position specializes in graphic design, brand management, and social media strategy. Essential Duties and Responsibilities include the following. Related duties may be assigned.&nbsp; <ul><li>Maintain the visual integrity of the college brand across all marketing and communication materials&nbsp;</li><li>Design, develop, produce, and maintain high-quality visual materials for print, digital, and social</li><li>Communicate effectively with RVC staff and faculty to understand projects, their intended outcomes and associated deadlines.</li><li>Use design and marketing knowledge to determine the best approach for projects (including format, approach, and content) to meet objectives and remain within budget restrictions.</li><li>Share best practices and design knowledge with the team and campus departments to leverage the use of brand and style guides.</li><li>Assess and prioritize project needs for efficient use of time, keeping project quality high, and deadlines and budgets met.</li><li>Coordinate specs for print bidding, prepare and send files electronically to in-house printer and outside vendors.</li><li>Create accessible, diverse, and inclusive content (i.e. captions, alt text, color contrast)</li><li>Work with the Director of Marketing to establish and use consistent design standards to reinforce the RVC brand in all designed medium</li><li>Create and maintain appropriate naming, organization, and archiving procedures for project assets</li><li>Create, manage, and coordinate content for the college’s social media channels, including posting/scheduling content using social scheduling tools, copywriting for social, and responding to posts/messages when appropriate, while reinforcing the brand and content strategy</li><li>Serve as an administrator of college social media channels</li><li>Source and edit user-generated content for social media</li><li>Maintain an understanding of updates on digital landscape software and social channels</li><li>Stay on top of the latest programs, trends, and best practices pertaining to graphic design, print production, digital assets, and social media, including the legalities of intellectual property and copyright related to the production of marketing and communications for RVC.</li><li>Be a cross-trained member of the team.</li><li>Serve on college committees as appropriate and assigned</li><li>Other duties as assigned</li></ul>Qualifications&nbsp; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. &nbsp; Minimum Qualifications<ul><li>Associate's degree in graphic design or related field, and 2-3 years’ experience working in graphic design.</li><li>Proficiency in a range of graphic design and illustration software, such as Adobe Creative Suite.</li><li>Strong knowledge of design principles and print production processes</li><li>Advanced knowledge of social media channels and trends.</li></ul> &nbsp; Preferred Qualifications<ul><li>Bachelor’s preferred</li><li>Ability to work with photo, video, and/or audio equipment desired</li><li>Knowledge of photo formats, resolution, manipulation and enhancement, and cropping for optimal quality.</li></ul> &nbsp; Preferred Knowledge, Skills, and Attributes<ul><li>Excellent communication skills and team-oriented.</li><li>Self-motivated and able to execute high-quality work under tight deadlines with minimal oversight.</li></ul> &nbsp; Work Environment &nbsp; While performing the duties of this job, the employee typically works in an office. Occasionally, the employee will need to travel in-district. The schedule may vary depending on college events and production schedules. &nbsp; Physical Demands &nbsp; Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: &nbsp; While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear. &nbsp; Additional Information: Applicants are encouraged to submit the following materials electronically at <a href="http://www.rockvalleycollege.edu/employment" target="_blank">http://www.rockvalleycollege.edu/employment</a>. For top consideration, please ensure your electronic application includes the following: <ul><li>Resume</li><li>Portfolio &nbsp;</li></ul> &nbsp; &nbsp;

Creative Services Coordinator

Delivers classroom instruction at the HCC Adult Learning Center, an evening community education program providing adult basic education (high school equivalency and career/college readiness) classes located in downtown Holyoke.&nbsp;The program seeks to guide learners in identifying career goals and developing college and career readiness skills, leading to employment or placement in a job training program or postsecondary education.Provides substitute academic instruction as needed in Level 1, 2, &amp; 3 (Grade Level Equivalents: 3-5, 6-8, 9-12, respectively) classes in Reading, Writing, Science, Social Studies and/or Mathematics as needed. Current anticipated needs are primarily in Reading/Writing. However, we are interested in interviewing interested substitute teachers in all areas of expertise.The program runs September through June (regular cycle is 37 weeks). The Adult Learning Center classes are in-person and run Tuesdays, Wednesdays, Thursdays at the Picknelly Center (PAFEC).<ul><li>Creates written lesson plans for relevant subject areas, with assistance from HCC/ALC program coordinator.</li><li>Creates learner-centered classroom environment.</li><li>Aligns subject content to curriculum with College and Career Readiness Standards and HiSET/GED curriculum.</li><li>Delivers differentiated classroom instruction in a variety of formats including large group, small group and/or one-on-one.</li><li>Incorporates technology and digital literacy into instruction, as appropriate.</li><li>Integrates and effectively uses volunteer tutors in the classroom.&nbsp;</li><li>Maintains attendance records.</li><li>Participates in relevant professional development opportunities as needed; including SABES, ABE &amp; online professional development that align with program goals.</li><li>Attends weekly HCC/ALC staff meetings and annual retreats, as scheduled.</li><li>Meets with supervisor as scheduled.</li><li>Maintains compliance with DESE and ACLS guidelines.</li><li>Performs other duties as assigned.</li></ul>Required Qualifications:&nbsp;<ul><li>Commitment to learner-centered teaching;&nbsp;</li><li>Ability to work effectively and flexibly with a diverse faculty, staff, and student body;</li><li>Strong written and interpersonal communication and technology skills;&nbsp;</li><li>Excellent organizational skills; commitment to professional and program development;&nbsp;</li><li>Bachelor’s degree and at least two years’ experience in Adult Basic Education or related field.</li></ul> Equivalency Statement:&nbsp; We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; Preferred Qualifications:&nbsp; <ul><li>Master’s degree;</li><li>Strong knowledge of Adult Basic Education pedagogy and understanding of issues confronted by ABE learners in Holyoke; &nbsp;</li><li>Flexibility and creativity in curriculum development targeting student needs.</li></ul>Part-time, Non-Benefitted MCCC Unit Position:<ul><li>Hourly Rate:&nbsp;$35.31/hour.</li><li>Hours:&nbsp; Varies.</li><li>Funding: Grant.</li></ul>

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