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MOTLOW STATE COMMUNITY COLLEGE
is accepting applications for the following position:

Library Associate 3
This Library Associate 3 position serves as Motlow Library’s Testing Coordinator for the Smyrna Campus.
Position number: B99786&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Salary: &nbsp;$33,312 to $36,312
Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.&nbsp; We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.
General Function:&nbsp;
The Library Associate 3 is a major provider of the library’s customer, circulation, and reference services and gives computer assistance and one-on-one instruction to library patrons as needed. May also be assigned duties in library technical services and digital resources, including, but not limited to: cataloging, classification, and processing of physical collection items; acquisition, cataloging, and maintenance of digital collection items.
Minimum Qualifications:
Bachelor’s Degree earned from an accredited institution and at least one-year customer service experience. &nbsp;Experience in increasingly responsible office work involving application of testing principles and use of technology in support of library services may be substituted for the required post-secondary education on a year for year basis.
Preferred Qualifications:
Bachelor’s Degree earned from an accredited institution and three years library employment experience
Major Duties and Responsibilities:
LIBRARY USER SERVICES: Provide supervision, mentorship, and guidance to Library Associates I and II, as well as student workers, ensuring the delivery of exemplary service to students, faculty, and community users. Offer expert guidance and instruction to library patrons on how to access and acquire both physical and digital information through the library's catalog. Manage and improve all aspects of circulation services, guaranteeing a seamless and efficient borrowing experience for library users. Facilitate the use of library materials, computer databases, and library equipment, providing comprehensive support and assistance. Monitor and facilitate use of study rooms. &nbsp;
LIBRARY SUPPORT SERVICES: Oversee and maintain records of daily library statistics and gate counts, leveraging this data to enhance library services and resources. Collaborate in collecting and reporting library statistics data on a daily basis. Administer Motlow IDs as required for students, faculty, staff, and community users. Manage the creation and maintenance of digital subject guides to enhance research and information access for library users. Take charge of troubleshooting library equipment by coordinating maintenance and service requests, monitoring inventory of supplies, and ordering essential items as needed. Ensure clear and accurate signage related to library hours and closings. Provide professional and courteous responses when handling the library phone, welcoming students, faculty, staff, and community users, and promptly addressing voicemail or email messages. Foster effective collaboration with all library areas, including distance education services, to enhance overall library offerings. Use Google and Microsoft Suites in addition to the Library's ILS software, databases, and catalog to facilitate access to information resources. Manage the movement of library materials, including lifting and carrying boxes weighing up to forty pounds and transporting book carts and equipment between buildings and rooms as required. Undertake travel to other campus locations as assigned or needed to facilitate library services. Contribute to the campus community by serving on designated committees as assigned and/or appointed. Assists students, faculty, and community users how to use virtual reality and other extended reality (XR) equipment and software.
TESTING CENTER COORDINATION:
<ul>
<li>Scheduling and Proctoring Exams: Schedule and proctor exams for students and faculty as needed. Ensure a secure and controlled testing environment, adhering to all testing center guidelines and policies.</li>
<li>Maintaining Testing Equipment: Coordinate the maintenance and upkeep of all testing equipment, including computers, software, and any specialized equipment required for testing. Report any technical issues promptly and ensure timely resolution.</li>
<li>Assisting with Accommodations: Work with students who require testing accommodations, ensuring that all necessary arrangements are made to accommodate their needs. This may involve communication with disability services and faculty members.</li>
<li>Data Management: Maintain records of testing sessions, including data related to the number of tests administered, test duration, and any incidents or issues that arise during testing. Use this data to generate reports for assessment and improvement.</li>
<li>Communicating Testing Center Policies: Clearly communicate Testing Center policies and procedures to students, faculty, and staff. Provide guidance and support to those utilizing the Testing Center's services.</li>
<li>Training and Supervision: Train and supervise Testing Center proctors and support staff, ensuring that they are well-prepared to assist with the testing process and maintain a secure testing environment.</li>
<li>Accessibility: Ensure that the Testing Center is accessible and inclusive for all users, including individuals with disabilities. Work with the library's accessibility services to implement necessary accommodations.</li>
<li>Collaboration: Collaborate with faculty and academic departments to coordinate the scheduling of exams and facilitate a smooth testing process. Act as a liaison between the Testing Center and other campus departments as needed.</li>
<li>Continuous Improvement: Stay updated on best practices in testing and assessment and propose improvements to enhance the efficiency and effectiveness of the Testing Center.</li>
</ul>
CATALOGING: Performs copy cataloging, communicates with database vendors and Integrated Library System customer service for support to resolve any discovery or cataloging issue. Recommends library purchases of digital, and print resources. Supervises the physical preparation of library materials for public use, ensuring quality and consistency. Determines the need for replacement, repair, or disposal of worn, damaged, or lost materials. Works with the director on original cataloging and making catalog and cataloging corrections. Supervises and performs ordering, tracking, and receipt of books and other materials. Maintains vendor contacts and reconciles vendor issues. Processes library materials and trains additional library staff on how to process materials.
DEVELOPMENT OF DIGITAL RESOURCES: Manages the library's electronic resources including e-journals, research and reference databases, e-books, online multimedia databases including sound and streaming video, and other electronic document collections. Coordinates trials of new resources and vendor demonstrations as needed. Coordinates and manages the selection, acquisition, and activation of electronic resources. including preliminary license review and negotiation in consultation with the Library Director and relevant liaisons. Manages annual renewal processes Investigates and implements new/emerging acquisition models and tools for electronic resources. Investigates and compares vendor products and offers, establishes and maintains effective vendor relations, negotiates and documents license terms and pricing, and collaborates with consortia partners. Reviews and analyzes current online collections and provides recommendations for changes. Maintains awareness and engagement with emerging trends and technologies in electronic resources management, makes recommendations for improvement.
Other duties as assigned
Knowledge, Skills, and Abilities:
<ul>
<li>Working knowledge of cataloging processes including books, DVDs, eBooks, and other digital resources.</li>
<li>Working knowledge of books, eBooks, and library databases.</li>
<li>Knowledge of customer service principles and ability to apply them in a library setting</li>
<li>Demonstrates a working knowledge of cloud storage, including Microsoft OneDrive and Google Suite.</li>
<li>Has experience using D2L or a similar Learning Management System</li>
<li>Maintains relevant and current knowledge of library best practices through continual professional development and/or attendance at professional development events.</li>
<li>Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies.</li>
</ul>
To ensure consideration, interested applicants must submit an application, transcript and resume online at <a href="https://www.motlowjobs.com" target="_blank">www.motlowjobs.com</a>
Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1592, TDD (931 393-1621)
E-mail; <a href="mailto:jobs@mscc.edu" target="_blank">jobs@mscc.edu</a> &nbsp;&nbsp;&nbsp;
Website: <a href="http://www.mscc.edu" target="_blank">www.mscc.edu</a>
Motlow College is an EEO/Title VI/Title IX/Sections 504/ADA Employer
Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

Motlow State Community College


      Library Associate 3
    

MOTLOW STATE COMMUNITY COLLEGE
is accepting applications for the following position:
&nbsp;
Health Science Coordinator &nbsp;
&nbsp;
Campus: Any
Position number: B99565
Salary: $36,643.00- $39,643.00&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.&nbsp; We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.
&nbsp;
General Function:&nbsp;
Provides administrative and logistical support for clinical education activities within the Health Sciences programs across multiple campuses. This position coordinates clinical placements, manages required documentation and agreements, ensures compliance with institutional, state, and federal regulations, and serves as a liaison among students, faculty, and clinical partners to support effective clinical operations and student success.
&nbsp;
Minimum Qualifications:&nbsp; 
High school diploma or equivalent and at least one year of clerical or administrative experience in a health care or academic environment
&nbsp;
Preferred Qualifications:&nbsp; 
Associates degree earned from a regionally accredited institution in a related field and at least two years’ experience supporting educational programs in health sciences or a clinical environment.
&nbsp;
Major Duties and Responsibilities:
<ul>
<li>Coordinate clinical site placement processes for students in Health Sciences programs, ensuring compliance with clinical site requirements.</li>
<li>Manage and track affiliation agreements with clinical facilities, including renewal timelines and document storage.</li>
<li>Oversee student onboarding for clinical rotations, including immunizations, background checks, orientation completion, and clearance documentation.</li>
<li>Maintain accurate records of student clinical requirements, licensure verifications, and site assignments in accordance with FERPA and HIPAA regulations.</li>
<li>Collaborate with program directors, faculty, and the Dean to align clinical assignments with curricular needs and student progression.</li>
<li>Serve as the primary point of contact between the college and clinical partners for scheduling, documentation, and compliance matters.</li>
<li>Support program accreditation activities by compiling and maintaining documentation related to clinical education standards and outcomes.</li>
<li>Prepare reports, correspondence, and data summaries related to clinical operations and student placement metrics.</li>
<li>Assist in continuous improvement of clinical coordination processes through regular communication with program leadership and external partners.</li>
<li>Perform all duties in accordance with Tennessee Board of Regents (TBR) and college policies and procedures; participate in professional development activities to enhance job performance.</li>
<li>Other duties as assigned.</li>
</ul>
&nbsp;
Knowledge, Skills and Abilities:
<ul>
<li>Knowledge of healthcare terminology, clinical education requirements, and regulatory standards.</li>
<li>Knowledge of confidentiality policies related to FERPA and HIPAA.</li>
<li>Knowledge of healthcare credentialing processes and documentation standards.</li>
<li>Communicate effectively, both in writing and verbally, with students, fellow employees, college administrators, clinical site and other stakeholders.</li>
<li>Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies</li>
<li>Ability to develop and maintain positive and effective professional relationships with students, faculty, staff, executives, clinical partners, and other stakeholders</li>
<li>Ability to relate effectively with people of varied academic, cultural, and socioeconomic backgrounds using tact, diplomacy, and courtesy as demonstrated through excellent verbal and written communication skills</li>
<li>Skill in using college information systems (e.g., Banner) and maintaining accurate electronic and physical records.</li>
<li>Ability to work independently while maintaining effective collaboration with academic and clinical partners.</li>
<li>Ability to identify and resolve administrative or logistical issues in a timely and professional manner.</li>
<li>Ability to maintain confidentiality, professionalism, and attention to detail in all aspects of clinical coordination.</li>
</ul>
&nbsp;
&nbsp;
To ensure consideration, interested applicants must submit an application, transcripts and resume online with application submission.
&nbsp;
&nbsp;
Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1544, TDD (931 393-1621)
E-mail: <a href="mailto:jobs@mscc.edu" target="_blank">jobs@mscc.edu</a> &nbsp;&nbsp;&nbsp;
Website: <a href="http://www.mscc.edu" target="_blank">www.mscc.edu</a>
&nbsp;
Motlow College is an EEO/Title VI/Title VII/Title IX/Sections 504/ADA Employer
&nbsp;
Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.


      Health Science Coordinator
    

Title: Full-Time Welding Associate Instructor
Employee Classification:&nbsp;Faculty
Institution:&nbsp;TCAT-Murfreesboro
Department: Welding
Campus Location:&nbsp;Smyrna
&nbsp;
Job Summary
The Tennessee College of Applied Technology Murfreesboro is accepting applications for the full-time position of Welding Technology Faculty to be located at the Murfreesboro Campus. This full-time position entails a commitment of at least 37.5 hours per week, in person, providing individualized classroom and lab instruction to high school and adult students in all phases of the Welding Technology Program. The Welding Technology faculty member reports to the Vice President of Instruction and Accreditation.
Job Duties
<ul>
<li>Develop, plan and prepare a complete progressive course of study, lesson plans, assignment and instructional aids, and keep these revised and up to date to meet the requirements of industry.</li>
<li>Monitor and assess motivation, conduct, safety, discipline, and appearance of student during the time on the institution campus.</li>
<li>Assist with student placement and student follow-up.</li>
<li>Evaluate student progress and maintain student records.</li>
<li>Participate in professional development activities.</li>
<li>Develop an active program advisory committee comprised of professionals from industry.</li>
<li>Conduct visits to business and industry.</li>
<li>Establish and maintain good public relations within the college’s service area.</li>
<li>Engage in the recruitment of students for all welding programs.</li>
<li>Serve as the liaison between dual enrollment welding and the college.</li>
<li>Coordinate curriculum, learning outcomes, equipment, supplies and accreditation efforts for all Welding Technology programs.</li>
<li>Effectively communicate pertinent information to all Welding Technology faculty.</li>
<li>Maintain good public relations with business and industry, retain an active advisory committee and cooperate with outside agencies.</li>
<li>Supervise and follow-up on students participating in cooperative education.</li>
<li>Some travel is required.</li>
<li>Perform other duties as assigned.</li>
</ul>
&nbsp;Minimum Qualifications
<ul>
<li>High School Diploma or Equivalent.</li>
<li>Postsecondary training from a technical school or manufacturing school in Welding Technology or related field.</li>
<li>Minimum three (3) years of employment experience in the occupation to be taught.</li>
<li>Must possess knowledge, skills, and experience to provide effective instruction in gas metal arc (MIG), tungsten inert gas (TIG), and shielded metal arc welding (Stick); oxyacetylene fusion, inner shield welding, flux core welding, flame cutting, brazing and soldering and related components of the Welding Technology program.</li>
<li>Must possess knowledge, skills and experience to provide instruction in flux cored arc welding; symbols and blueprint reading; cutting techniques; grinding; metal preparation; metallurgy; layout; fabrication; power tools; and measurement techniques.</li>
<li>The instructor must have good communications and computer skills and be willing to remain current in the field.</li>
</ul>
Preferred Qualifications
<ul>
<li>Certified Welder preferred.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Must possess knowledge, skills, and experience to provide effective instruction in gas metal arc (MIG), tungsten inert gas (TIG), and shielded metal arc welding (Stick); oxyacetylene fusion, inner shield welding, flux core welding, flame cutting, brazing and soldering and related components of the Welding Technology program.</li>
<li>Must possess knowledge, skills and experience to provide instruction in flux cored arc welding; symbols and blueprint reading; cutting techniques; grinding; metal preparation; metallurgy; layout; fabrication; power tools; and measurement techniques.</li>
</ul>
&nbsp;WORKING CONDITIONS:
<ul>
<li>Normal standing, sitting, and walking.</li>
<li>Work is performed in a classroom and shop setting with frequent interruptions and distractions.</li>
<li>Must be physically able to lift up to 50 pounds, stoop, stand and work, with or without accommodation, to demonstrate and perform all work-based projects in a classroom and shop setting.</li>
<li>While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk; use hands.</li>
<li>Use of computer.</li>
<li>Operate a motor vehicle to travel within the college service area and in other areas as needed.</li>
</ul>
SALARY: This is an exempt position.&nbsp; Salary commensurate with qualifications, education, experience and in accordance with the guidelines established by the Tennessee Board of Regents.
GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check which includes the following:
<ul>
<li>Sex Offender Registry&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Driving History</li>
<li>County Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>National Criminal Database</li>
<li>Federal Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Sanctions and Disciplinary Database</li>
</ul>
EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.
APPLICATION SUBMISSION &amp; REVIEW:&nbsp;First consideration will be given to current Tennessee College of Applied Technology Murfreesboro employees who meet the minimum qualifications for the position.
To be considered for a position at TCAT Murfreesboro, you must create and submit an online application that includes your required documents at <a href="https://tcatmurfreesboro.edu/about/jobs-and-employment" target="_blank">Jobs and Employment | TCAT Murfreesboro</a> . &nbsp;Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan/Upload and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.&nbsp;
To be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
Incomplete applications will not be considered.
AVAILABILITY/CLOSING DATE: This posting closes on February 5, 2026.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp;
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp;Deltra Fowlkes, Human Resources Coordinator, <a href="mailto:hr@tcatmurfreesboro.edu" target="_blank">hr@tcatmurfreesboro.edu</a>, 1303 Old Fort Parkway, Murfreesboro, TN 37129, 615-898-8010. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Welding Associate Instructor
    

Title: Administrative Support Associate – Receptionist Employee Classification: Staff Institution: TCAT-Murfreesboro Department: Human Resources Campus Location: Murfreesboro
Job Summary
The Tennessee College of Applied Technology (TCAT) Murfreesboro is accepting applications for a Receptionist. This is a full-time, in-person position requiring a 37.5-hour workweek, Monday through Friday, during standard daytime business hours.&nbsp;The Receptionist serves as the primary point of contact for students, faculty, staff, visitors, and community partners. This position is responsible for managing daily front desk operations and providing essential administrative and customer service support to the Human Resources and Student Services departments. The role requires professionalism, discretion, and strong organizational skills to ensure efficient and effective front office operations.
Job Duties
<ul>
<li>Serve as the first point of contact for all campus visitors, students, faculty, staff, and external stakeholders.</li>
<li>Greet visitors in a professional and courteous manner; determine needs and route inquiries appropriately.</li>
<li>Answer, screen, and direct incoming telephone calls; take accurate messages and provide general information as appropriate.</li>
<li>Maintain a welcoming, organized, and professional front office environment at all times.</li>
<li>Provide clerical and administrative support to the Human Resources and Student Services departments.</li>
<li>Assist with document preparation, filing, scanning, copying, and data entry.</li>
<li>Maintain accurate records while ensuring confidentiality of sensitive student and employee information.</li>
<li>Receive, sort, and distribute incoming mail and packages.</li>
<li>Schedule appointments, meetings, and interviews as requested.</li>
<li>Maintain physical and electronic filing systems in accordance with institutional and TBR record-retention requirements.</li>
<li>Assist with maintaining logs, sign-in sheets, and visitor records.</li>
<li>Support onboarding and student service processes through document distribution and intake assistance.</li>
<li>Communicate professionally with internal departments to ensure accurate and timely responses to inquiries.</li>
<li>Provide general information regarding campus operations, office procedures, and routing of services.</li>
<li>Assist with campus events, meetings, and special projects as assigned.</li>
<li>Adhere to all institutional policies, TBR guidelines, and confidentiality requirements (FERPA, HR records, etc.).</li>
<li>Maintain a high level of professionalism, discretion, and ethical conduct.</li>
<li>Perform duties in a manner that supports efficiency, accuracy, and customer satisfaction.</li>
</ul>
Minimum Qualifications
<ul>
<li>Post-secondary academic or technical credential.</li>
<li>Two (2) or more years of experience in front office, administrative, or higher education setting.</li>
<li>Experience supporting Human Resources, Student Services, or similar administrative offices.</li>
<li>Experience working with confidential records and sensitive information.</li>
<li>Demonstrated ability to provide professional customer service in a fast-paced environment.</li>
<li>Basic proficiency in Microsoft Office (Word, Outlook, Teams, Excel) or similar office software.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>General office practices, procedures, and administrative support functions.</li>
<li>Customer service principles and professional communication standards.</li>
<li>Confidentiality requirements related to employee and student records.</li>
<li>Strong verbal and written communication skills.</li>
<li>Excellent organizational and time-management skills with attention to detail.</li>
<li>Ability to use standard office equipment (multi-line phones, copiers, scanners).</li>
<li>Proficiency with email, scheduling tools, and document management systems.</li>
<li>Ability to interact professionally with diverse populations.</li>
<li>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</li>
<li>Ability to exercise sound judgment and discretion when handling sensitive information.</li>
<li>Ability to work independently while supporting team objectives.</li>
<li>Ability to adapt to changing priorities and operational needs.</li>
</ul>
Physical Requirements:
<ul>
<li>Work is performed in lobby and classroom environments.</li>
<li>Position requires the use of a computer.&nbsp;</li>
<li>Walking or standing to a significant degree; sitting for periods of time; be able to climb, bend and stoop; use body members (arms, hands, fingers).&nbsp;</li>
<li>Must be able to occasionally lift and/or move up to 20 pounds.</li>
<li>Must be able to access and navigate all areas of the campus.</li>
</ul>
SALARY:&nbsp;This is a nonexempt position.&nbsp; Salary commensurate with qualifications, education, experience and in accordance with the guidelines established by the Tennessee Board of Regents.
GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check which includes the following:
<ul>
<li>Sex Offender Registry&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Driving History</li>
<li>County Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>National Criminal Database</li>
<li>Federal Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Sanctions and Disciplinary Database</li>
</ul>
EMPLOYMENT DOCUMENTS:&nbsp;Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.
APPLICATION SUBMISSION &amp; REVIEW:&nbsp;First consideration will be given to current Tennessee College of Applied Technology Murfreesboro employees who meet the minimum qualifications for the position.&nbsp;To be considered for a position at TCAT Murfreesboro, you must create and submit an online application that includes your required documents at&nbsp;<a href="https://tcatmurfreesboro.edu/about/jobs-and-employment" target="_blank">Jobs and Employment | TCAT Murfreesboro</a>&nbsp;. &nbsp;Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan/Upload and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.&nbsp;
To be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Educational Transcripts/Diploma</li>
<li>Industry licensure and/or certifications</li>
</ul>
Incomplete applications will not be considered.
AVAILABILITY/CLOSING DATE:&nbsp;This posting closes on February 2, 2025.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp;
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp;Deltra Fowlkes, Human Resources Coordinator,&nbsp;<a href="mailto:hr@tcatmurfreesboro.edu" target="_blank">hr@tcatmurfreesboro.edu</a>, 1303 Old Fort Parkway, Murfreesboro, TN 37129, 615-898-8010.&nbsp;<a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>


      Administrative Support Associate – Receptionist
    

Title: Student Services Specialist Employee Classification: Staff Institution: TCAT-Murfreesboro Department: Student Services Campus Location: Smyrna
Job Summary
The Tennessee College of Applied Technology Murfreesboro is accepting applications for a full – time staff position as a Student Services Specialist. This full-time position entails a commitment of at least 37.5 hours per week, in person, managing a wide range of student and administrative responsibilities throughout the academic year. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication and interpersonal skills to effectively support students, faculty, and staff. The Student Services Specialist directly reports to the Student Services Coordinator. &nbsp;
Job Duties
<ul>
<li>Administer and manage the Enrollment Survey each academic term, ensuring accurate and timely completion.</li>
<li>Review all Cooperative Education (Co-Op) paperwork for completeness and accuracy, secure necessary signatures, log and file documentation, and return finalized copies to instructors.</li>
<li>Prepare attendance appeal packets, meet with students to explain the process, present appeal documentation to the committee, communicate decisions to students, and coordinate any follow-up actions.</li>
<li>Review and process Prior Learning Assessment (PLA) paperwork according to institutional guidelines and timelines.</li>
<li>Process and maintain student exit records each term, ensuring all documentation is up to date and properly filed.</li>
<li>Assist with student-focused events such as National Technical Honor Society (NTHS) ceremonies, Ready to Walk, and other events as assigned.</li>
<li>Serve as the lead for New Student Orientation, including planning, coordination, and facilitation of sessions.</li>
<li>Conduct student evaluations each term and compile feedback for program and institutional improvement.</li>
<li>Perform roster checks at the start of each term and report findings to the Student Services Coordinator.</li>
<li>Maintain a clear and current understanding of all programs offered at TCAT Murfreesboro to accurately support and guide students.</li>
<li>Assist with the maintenance and use of the TCAT recruitment bus; collaborate with departments to support recruitment initiatives.</li>
<li>Assist with student conduct investigations as needed, ensuring confidentiality and adherence to college policies.</li>
<li>Provide general assistance to Student Services support staff as needed, contributing to a collaborative and efficient office environment.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Bachelor’s Degree from an accredited institution.</li>
<li>Minimum of three (3) years of experience in higher education, preferably within student services or a related administrative capacity.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Excellent organizational and time management abilities.</li>
<li>Proficiency in documentation, records management, and administrative processes.</li>
<li>Ability to maintain confidentiality and exercise sound judgment.</li>
<li>Competence in working independently as well as collaboratively within a team environment.</li>
<li>Working knowledge of institutional policies, procedures, and academic programs is preferred.</li>
</ul>
SALARY: This is an exempt position.&nbsp; Salary commensurate with qualifications, education, experience and in accordance with the guidelines established by the Tennessee Board of Regents.
GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check which includes the following:
<ul>
<li>Sex Offender Registry&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Driving History</li>
<li>County Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>National Criminal Database</li>
<li>Federal Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Sanctions and Disciplinary Database</li>
</ul>
EMPLOYMENT DOCUMENTS:&nbsp;Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.
APPLICATION SUBMISSION &amp; REVIEW:&nbsp;First consideration will be given to current Tennessee College of Applied Technology Murfreesboro employees who meet the minimum qualifications for the position.
To be considered for a position at TCAT Murfreesboro, you must create and submit an online application that includes your required documents at <a href="https://tcatmurfreesboro.edu/about/jobs-and-employment" target="_blank">Jobs and Employment | TCAT Murfreesboro</a> . &nbsp;Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan/Upload and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.&nbsp;
To be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Educational Transcripts/Diploma</li>
<li>Industry licensure and/or certifications</li>
</ul>
Incomplete applications will not be considered.
AVAILABILITY/CLOSING DATE: This posting closes on February 2, 2026
The intent of this job posting is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp;
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp;Deltra Fowlkes, Human Resources Coordinator, <a href="mailto:hr@tcatmurfreesboro.edu" target="_blank">hr@tcatmurfreesboro.edu</a>, 1303 Old Fort Parkway, Murfreesboro, TN 37129, 615-898-8010. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.&nbsp;


      Student Services Specialist
    

Title: Workforce Specialist Employee Classification: Staff Institution: TCAT-Murfreesboro Department: Special Industry Campus Location: Murfreesboro
Job Summary
The Tennessee College of Applied Technology Murfreesboro is accepting applications for a Workforce Specialist. This full-time position entails a commitment of at least 37.5 hours per week, in person, developing and implementing workforce and apprenticeship programs tailored to our partners' needs. The Specialist will <a></a>collaborate with employers and community partners to identify training requirements, develop curricula, and establish specialized training initiatives, while also assisting in securing grant opportunities. The workforce Specialist directly reports to the Vice President of Instruction and Accreditation.
Job Duties
<ul>
<li>Make weekly in-person sales calls with employers and community partners to identify and promote workforce and apprenticeship training opportunities.</li>
<li>Conduct needs assessments for workforce and apprenticeship programs at employers and community partners.</li>
<li>Collaborate with industry and community partners to develop and implement workforce and apprenticeship training programs.</li>
<li>Track and record the progress of apprentices and workforce training programs.</li>
<li>Evaluate the effectiveness of workforce and apprenticeship programs and coordinate adjustments to meet any identified needs.</li>
<li>Maintain workforce and apprenticeship records and prepare reports.</li>
<li>Coordinate with various departments, faculty, and program areas to secure instructors and suitable training spaces for workforce and apprenticeship training opportunities.&nbsp;</li>
<li>Assist the Special Industry Coordinator in preparing reports for workforce and apprenticeship programs.&nbsp;</li>
<li>Develop and maintain a list of adjunct instructors for workforce training opportunities.</li>
<li>Assist in securing grant opportunities for the institution.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Three to five years of experience in human resources, business administration, sales, or related field.</li>
<li>Applicants must submit to and pass a background check.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Initiative and cooperation, i.e., to plan and organize work without close supervision; show good judgment and perseverance; have the ability and possess a desire to interact positivity with faculty, staff, and students.</li>
<li>Good organizational, language, writing and communication skills (written, verbal, and presentation skills); attention to detail; ingenuity and creativity in thinking of new solutions to challenges.</li>
<li>Ability to concentrate/focus for long periods.</li>
<li>Solid computer skills, including MS Windows, Outlook, Teams; ability to search for and locate information on the internet and to complete/create web forms and surveys.</li>
<li>Must show evidence of good character and mature attitude.&nbsp; Confidentiality and discretion in departmental and personnel matters is a must.</li>
</ul>
Physical Requirements:
<ul>
<li>While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk; use hands.</li>
<li>Prolonged periods working on a computer.</li>
<li>Must be able to occasionally lift and/or move up to 20 pounds.</li>
<li>Must be able to access and navigate all areas of the campus.</li>
<li>Must be able to utilize all parts of the company equipment.</li>
</ul>
SALARY: This is an exempt position.&nbsp; Salary commensurate with qualifications, education, experience and in accordance with the guidelines established by the Tennessee Board of Regents.
GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check which includes the following:
<ul>
<li>Sex Offender Registry&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Driving History</li>
<li>County Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>National Criminal Database</li>
<li>Federal Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Sanctions and Disciplinary Database</li>
</ul>
EMPLOYMENT DOCUMENTS:&nbsp;Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.
APPLICATION SUBMISSION &amp; REVIEW:&nbsp;First consideration will be given to current Tennessee College of Applied Technology Murfreesboro employees who meet the minimum qualifications for the position.
To be considered for a position at TCAT Murfreesboro, you must create and submit an online application that includes your required documents at <a href="https://tcatmurfreesboro.edu/about/jobs-and-employment" target="_blank">Jobs and Employment | TCAT Murfreesboro</a> . &nbsp;Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan/Upload and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.&nbsp;
To be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Educational Transcripts/Diploma</li>
<li>Industry licensure and/or certifications</li>
</ul>
Incomplete applications will not be considered.
AVAILABILITY/CLOSING DATE: This posting closes on February 2, 2026
The intent of this job posting is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp;
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp;Deltra Fowlkes, Human Resources Coordinator, <a href="mailto:hr@tcatmurfreesboro.edu" target="_blank">hr@tcatmurfreesboro.edu</a>, 1303 Old Fort Parkway, Murfreesboro, TN 37129, 615-898-8010. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.&nbsp;
&nbsp;


      Workforce Specialist
    

MOTLOW STATE COMMUNITY COLLEGE
is accepting applications for the following position:
&nbsp;
Manager of Credential Based Training 
&nbsp;
Campus: Any
Position number: B99881
Salary: $48,235 to $51,235&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.&nbsp; We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.
&nbsp;
General Function:&nbsp;
&nbsp;
Oversees the infrastructure, platforms, and initiatives that support non-credit Business-to-Consumer (B2C) growth and consumer training programs. This position serves as local administrator for multiple learning and enrollment systems, curates third-party offerings, executes go-to-market plans, and ensures a seamless learner experience. The Manager also collaborates across departments to support Business-to-Business (B2B) growth, contributes to proprietary course production, and maintains operational excellence to expand community engagement and non-credit enrollment.
&nbsp;
Minimum Qualifications:&nbsp; 
&nbsp;
Bachelor’s Degree earned from a regionally accredited institution and at least three years of experience in higher education, workforce development, training, or related B2B/B2C marketing roles.
&nbsp;
Preferred Qualifications:&nbsp; 
Master’s Degree earned from a regionally accredited institution and at least five years of experience in higher education workforce development, training, or related B2B/B2C marketing roles including at least two years of experience with platforms such as CampusCE, Slate, Wrike, or comparable systems.
&nbsp;
Major Duties and Responsibilities:
&nbsp;
<ul>
<li>Administer, maintain, and support workforce development software platforms at the unit administration and superuser level including CampusCE, Slate, CRM, Wrike, MedCerts, and various LMS systems. Acts as backup unit administrator and superuser for Google, Coursera, Handshake, YouScience, Big Interview, Desire2Learn (D2L), and ed2go. Coordinate with the institution level software owners or administrators, IT unit, and vendors to ensure proper configuration, updates, and troubleshooting for each system while maintaining data accuracy and security. Collaborate with institution level software owners or administrators, Institutional Marketing unit, IT unit, consultants, and administrative staff to resolve technical issues and align system functions with institutional and workforce development goals.</li>
<li>Develop, refine, and document processes to support scalability and compliance in non-credit programs.</li>
<li>Curate, package, and execute third-party non-credit or credential based course offerings for consumer markets.</li>
<li>Implement go-to-market initiatives, including events, campaigns, and digital engagement strategies in collaboration with Institutional Marketing unit.</li>
<li>Manage consumer enrollment, onboarding, and customer service processes to ensure positive learner experiences.</li>
<li>Collaborate with B2B workforce staff to support shared initiatives and platform needs.</li>
<li>Provide performance reporting and insights to guide leadership in decision-making.</li>
<li>Support proprietary course production by contributing to planning, coordination, and launch execution.</li>
<li>Build cross-functional relationships with Business &amp; Finance, Academic Affairs, and Student Success to integrate non-credit or credential-based training with institutional goals.</li>
<li>Other duties as assigned</li>
</ul>
&nbsp;
Knowledge, Skills and Abilities:
&nbsp;
<ul>
<li>Ability to provide effective training in an individual or group setting in a classroom or virtually through a digital platform such as Zoom or Teams.</li>
<li>Communicate effectively, both in writing and verbally, with students, fellow employees, college administrators, community leaders, industry partners, and other stakeholders</li>
<li>Must be proficient in interfacing with a diverse group of clients and contribute to maintaining effective stakeholder contacts. Must be able to serve as a liaison with other departments and outside agencies and/or employers. Interface with high-level staff such as CEO'S, Presidents, and Vice Presidents.</li>
<li>Demonstrate the ability and willingness to handle new assignments, changes in procedures and business requirements and identify what needs to be done and take appropriate action. Complete assigned work: meet deadlines without reminders or follow-up from supervisor or others and perform work conscientiously with a high degree of accuracy.&nbsp;</li>
<li>Work effectively and productively as a team member keeping others informed of pertinent information.&nbsp; Treat others with respect, maintaining a spirit of cooperation. Use diplomacy and tact in dealing with difficult situations or people and be receptive to constructive feedback.</li>
<li>Knowledge of workforce development, higher education operations, and non-credit training models.</li>
<li>Knowledge of CRM, LMS, E-commerce, and digital marketing platforms.</li>
<li>Skill in project management, process improvement, and cross-platform integration.</li>
<li>Skill in developing and executing go-to-market plans for consumer markets.</li>
<li>Skill in data analysis, reporting, and the use of insights to inform decisions.</li>
<li>Ability to ensure high-quality customer service, learner satisfaction, and retention.</li>
</ul>
&nbsp;
&nbsp;
To ensure consideration, interested applicants must submit an application, transcripts and resume online with application submission.
&nbsp;
&nbsp;
Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1544, TDD (931 393-1621)
E-mail: <a href="mailto:jobs@mscc.edu" target="_blank">jobs@mscc.edu</a> &nbsp;&nbsp;&nbsp;
Website: <a href="http://www.mscc.edu" target="_blank">www.mscc.edu</a>
&nbsp;
Motlow College is an EEO/Title VI/Title VII/Title IX/Sections 504/ADA Employer
&nbsp;
Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.


      Manager of Credential Based Training
    

Job Title: Financial Aid Support
Reports To: Financial Aid Coordinator
Campus Locations: Murfreesboro
The Tennessee College of Applied Technology Murfreesboro is accepting applications for the position of Financial Aid Support. Under the direction of the Financial Aid Coordinator, this position assists with the coordination and daily operation of the Financial Aid Office. The Financial Aid Support provides high-quality customer service to students and staff, ensures compliance with federal and state regulations, and performs administrative and clerical duties related to financial aid processing, documentation, and recordkeeping.
Essential Duties and Responsibilities:
<ul>
<li>Serve as the first point of contact for students, parents, and staff seeking financial aid information and assistance.</li>
<li>Assist students with completion of the Free Application for Federal Student Aid (FAFSA) and related documentation.</li>
<li>Collect, verify, and process required financial aid forms and supporting documentation in accordance with federal, state, and TBR guidelines.</li>
<li>Maintain accurate student financial aid files and records, ensuring compliance with FERPA and institutional policies.</li>
<li>Enter and update financial aid information in the Banner Student Information System and other designated databases.</li>
<li>Support the Financial Aid Coordinator with packaging, awarding, and disbursement of financial aid funds.</li>
<li>Monitor student enrollment and satisfactory academic progress (SAP) to ensure continued eligibility.</li>
<li>Assist with audit preparation and internal/external reporting as required.</li>
<li>Provide administrative support for workshops, orientations, and financial aid outreach activities.</li>
<li>Prepare correspondence, reports, and other materials as directed.</li>
<li>Maintain confidentiality and accuracy in all financial aid operations.</li>
<li>Serves as the secondary School Certifying Official for Veteran Services (VA).</li>
<li>Perform other duties as assigned by the Financial Aid Coordinator or designee.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Associate degree in Business, Accounting, Office Administration, or related field from an accredited institution.</li>
<li>Two (4) years of experience in an administrative, clerical, or customer service role, preferably in a higher education or financial aid setting.</li>
<li>Strong written and verbal communication skills.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</li>
<li>Demonstrated ability to interpret and apply policies, procedures, and regulations.</li>
<li>Commitment to maintaining confidentiality and data integrity.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in a college financial aid office or similar educational environment.</li>
<li>Knowledge of federal and state financial aid programs, including Title IV, TN Reconnect, and Tennessee Student Assistance Corporation (TSAC) programs.</li>
<li>Familiarity with Ellucian Banner or similar student information systems.</li>
</ul>
Knowledge, Skills, and Abilities:
<ul>
<li>Excellent customer service and interpersonal communication skills.</li>
<li>Strong attention to detail and organizational ability.</li>
<li>Ability to prioritize and manage multiple tasks in a fast-paced environment.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Demonstrated ability to work independently and collaboratively as part of a team.</li>
<li>Commitment to supporting student success and equitable access to financial resources.</li>
</ul>
Working Conditions:
<ul>
<li>Standard office environment with frequent interaction with students, faculty, and staff.</li>
<li>Some evening or weekend hours may be required during peak registration or audit periods.</li>
<li>Position is based on-site at the Murfreesboro and/or Smyrna campus locations.</li>
</ul>
SALARY: This is an exempt position.&nbsp; Salary commensurate with qualifications, education, experience and in accordance with the guidelines established by the Tennessee Board of Regents.
GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check which includes the following:
<ul>
<li>Sex Offender Registry&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Driving History</li>
<li>County Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>National Criminal Database</li>
<li>Federal Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Sanctions and Disciplinary Database</li>
</ul>
EMPLOYMENT DOCUMENTS:&nbsp;Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.
APPLICATION SUBMISSION &amp; REVIEW:&nbsp;First consideration will be given to current Tennessee College of Applied Technology Murfreesboro employees who meet the minimum qualifications for the position. Incomplete applications will not be considered.
To be considered for a position at TCAT Murfreesboro, you must create and submit an online application that includes your required documents at <a href="https://tcatmurfreesboro.edu/about/jobs-and-employment" target="_blank">Jobs and Employment | TCAT Murfreesboro</a> . &nbsp;Your skills, abilities, qualifications, and years of experience will be evaluated using what is recorded on your application. Please be sure to include the complete beginning and end dates under your employment history. Scan/Upload and attach required documents to the online application in Word or PDF format. Review of applicants will begin immediately and continue until the position is filled.&nbsp;
To be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Educational Transcripts/Diploma</li>
<li>Industry licensure and/or certifications</li>
</ul>
AVAILABILITY/CLOSING DATE: This posting closes on January 29, 2025
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp;
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp;Deltra Fowlkes, Human Resources Coordinator, <a href="mailto:hr@tcatmurfreesboro.edu" target="_blank">hr@tcatmurfreesboro.edu</a>, 1303

13 Full Time Jobs in Murfreesboro, TN, USA