field_job_employment_type

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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Graduation Analyst 1
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;Southwest Tennessee Community College
Department: Records Office
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time, fiscal year position reporting to the Registrar; receiving general supervision on work priority with limited latitude. The Graduation Analyst 1 is responsible for analyzing potential graduates’ records for compliance with degree requirements for graduation. The Graduation Analyst 1 must be flexible to work some weekends, evenings, and holidays if, and when, deemed necessary.
Job Duties
<ul>
<li>Receives requests to graduate and examines students' record verifying all requirements for graduation have been met and enters credit applied toward a certificate or an Associate's degree for submission to the Registrar for certification.</li>
<li>Computes academic honors and special recognition.</li>
<li>Receives applications for degree candidacy, transcripts, and all information pertinent to the student's program.</li>
<li>Provides written notification to students and faculty advisors of completion or non-completion of program course requirements.</li>
<li>Provides customer service to degree applicants concerning graduation requirements and acts as liaison between the student and department in resolution of discrepancies.</li>
<li>Provides support services to the Registrar to serve continuing student population; may include phone services support, data entry, and attendance and grading processes.</li>
<li>Provides support for graduation ceremony; generate list, produce degree cards, order diplomas, and covers.</li>
<li>Maintains accurate student records by examining the graduating catalog for completeness, accuracy, and conformance with policies, procedures and regulations.</li>
<li>Maintains current policy and procedures file on programs and requirements; advises students on programs and requirements.</li>
<li>May perform other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Associate degree or higher. 
</li>
<li>Two (2) years' experiences in an Admissions and Records Office. 
</li>
<li>A background check is required for the successful candidate. 
</li>
<li>Employment is contingent upon successful completion of a background investigation and receipt of official high school transcripts.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of various school curriculum requirements. 
</li>
<li>Knowledge of organizational rules, regulations, and procedures. 
</li>
<li>Knowledge of evaluating a transcript. 
</li>
<li>Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications (ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals). 
</li>
<li>Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 
</li>
<li>Knowledge of principles and processes for providing customer and personal services. 
</li>
<li>Skilled in effective communication. 
</li>
<li>Computer skills should include a working knowledge of database software. 
</li>
<li>Ability to evaluate situations and make decisions. 
</li>
<li>Ability to move equipment and oversee activities and events. Ability to read and interpret general business periodicals, write clear and concise business correspondence. 
</li>
<li>Ability to establish and maintain an effective working relationship with students, the public and other employees. 
</li>
</ul>
Physical Demands / Working Conditions 
<ul>
<li>Ability to sit and talk or hear; ability to use hands to finger, handle, or feel and reach with hands and arms; ability to occasionally stand, walk and stoop, kneel, crouch, or crawl; ability to occasionally lift and/or move up to 50 pounds; specific vision abilities required by this job include vision, distance vision and ability to adjust focus. 
</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

Motlow State Community College


      Graduation Analyst 1
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (Accounting Clerk)
Employee Classification:&nbsp;Other
Institution:&nbsp;Southwest Tennessee Community College
Department: Business Services
Campus Location: STCC - Multiple Campus Locations
Job Summary
The work-study accounting clerk will assist with implementing SWTCC accounting policies and procedures while preforming related work in business office.
Job Duties
<ul>
<li>Assist with filing AP invoices</li>
<li>Assist with scanning AP invoices</li>
<li>Assist with tracking outstanding checks</li>
<li>Assist with reconciliation of monthly vendor statement and President report</li>
<li>Other duties as assigned</li>
</ul>
Minimum Qualifications
<ul>
<li>Must be a registered student of Southwest Tennessee Community College. 
</li>
<li>Only students who are approved for Federal Work Study are qualified for this position. 
<ul>
<li>If you have any questions regarding this requirement, please reach out to the Financial Aid Office.</li>
</ul>
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to establish an effective working relationship with business staff 
</li>
<li>Willing to learn accounting concepts 
</li>
<li>Willing to learn the filing and scanning procedures</li>
</ul>
Physical Demands / Working Conditions 
<ul>
<li>Ability to lift up to 10 pounds as needed</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      College Work Study Program (Accounting Clerk)
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Adjunct Faculty – Physics 
Employee Classification:&nbsp;Faculty
Institution:&nbsp;Southwest Tennessee Community College
Department: Natural Sciences
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a part-time, Adjunct Faculty position in the Natural Sciences Department. THIS POSTING IS NOT A GUARANTEE OF AN OPEN POSITION. Applications for part-time faculty positions are accepted on a continuous basis and reviewed by the department chair when openings become available. Future teaching assignments are on a term-by-term basis, which may include fall, spring and summer. Postings close yearly on January 31; to maintain your application within the system, you will need to re-apply each year. At the time of application, applicants should be prepared to upload a cover letter, resume/CV, references list, statement of teaching philosophy, &amp; an unofficial transcript. The Adjunct Instructor is responsible for the coordination, planning, preparation, presentation, and evaluation of classroom instruction and related activities. The instructor is responsible for performing assigned teaching duties during the day, evening, or weekend on any Southwest Tennessee Community College campus. The adjunct instructor is responsible for performing assigned duties during the day, evening, or weekend on any Southwest Tennessee Community College campus. At a minimum, the related activities include instruction, academic advising, serving on various committees, and participating in professional activities and organizations. 
Job Duties
<ul>
<li>Prepares and delivers instruction on the topics related to Physics.</li>
<li>Compiles, administers, evaluates and grades students' class work, laboratory work, assignments, tests, and papers fairly and consistently; and keep students informed about their progress through the prompt grading of papers and other work.</li>
<li>Develops curricula and instructional material such as syllabi, homework assignments, and handouts.</li>
<li>Maintains office hours for students seeking academic advice, assists in student recruitment and retention; and assists students with course-related problems outside of the classroom.</li>
<li>Maintains accurate student attendance records, grades, and other required records in compliance with federal FERPA regulations.</li>
<li>Attends all faculty meetings, college assemblies, professional development and orientation activities, and other meetings as called by the President, Dean or Department Chair.</li>
<li>Keeps abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences.</li>
<li>Participates in departmental and college committees; and provides outreach service to the community.</li>
<li>May perform other duties as assign by Department Head/Dean.</li>
</ul>
Minimum Qualifications
<ul>
<li>18 graduate semester hours in Physics plus a Master's degree or a Master's degree with a major in Physics.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of current teaching and learning strategies to facilitate student-centered learning; experience interacting successfully with an ever-growing student population. 
</li>
<li>Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. 
</li>
<li>Ability to integrate technology into course delivery. 
</li>
<li>Ability to communicate information and ideas in writing so others will understand. 
</li>
<li>Willingness and flexibility to teach classes using various instructional delivery methods at any of the six locations. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Adjunct Faculty – Physics
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Child Care Aide 2
Employee Classification:&nbsp;Service/Maintenance 
Institution:&nbsp;Southwest Tennessee Community College
Department: Child Care Centers
Campus Location: STCC - Union Avenue Campus
Job Summary
This is a full-time position in the Early Childhood Education program. The Child Care Aide 2 is under close supervision under the Director and Lead Teacher. The Child Care Aide 2 is responsible for implementing program, goals and classroom objectives, and performing related work as required for children six (6) weeks to five (5) years old.
Job Duties
<ul>
<li>Assists in directing and directs activities of children in program.</li>
<li>Assists with supervision of small and large groups of children.</li>
<li>Assists children with self-help skills.</li>
<li>Work with individual children on specific tasks and helps with serving meals and snacks.</li>
<li>Helps in planning and developing each day’s activities.</li>
<li>Assists with the preparation and presentation of educational materials.</li>
<li>Records, evaluates, assesses and updates regularly class attendance, etc.</li>
<li>Attends all related training and seminars.</li>
<li>Attends all parent related activities, conducts or assist with parent conferences.</li>
</ul>
Minimum Qualifications
<ul>
<li>High school diploma or equivalent.</li>
<li>One (1) year of child care experience.</li>
<li>Early childhood Education Child Development Credential (CDA) or higher is preferred.</li>
<li>Applicant is required to obtain CDA within 6 months</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of instructional methods, materials and program operations for six (6) weeks to five (5) years.</li>
<li>Knowledge of recreational activities associated with creative play.</li>
<li>Knowledge of the psychological and biological needs of children.</li>
<li>Ability to make decision, both within and without the guidelines of established procedures.</li>
<li>Ability to react quickly and calmly in stressful situations.</li>
<li>Ability to understand and follow oral and written instructions.</li>
<li>Ability to establish and maintain an effective working relationship with the public, children, and other employees.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Child Care Aide 2
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Network Engineer
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Infrastructure Services Administration
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Division of Administrative Services is seeking an innovative and experienced Network Engineer to join our dynamic team. Reporting to the Director of Technology Operations, this full-time, fiscal-year position is integral to maintaining the College's modern, secure, and high-performing network infrastructure. This role focuses on the design, deployment, and management of advanced networking and communication systems. The ideal candidate will leverage cutting-edge technologies to ensure robust performance, scalability, and security, supporting the College's mission to deliver exceptional technology experiences. 
Job Duties
<ul>
<li>
Next-Generation Network Infrastructure Management
<ul>
<li>Design, implement, and maintain high-performance local area networks (LANs), wide area networks (WANs), and Wi-Fi 6/6E wireless networks across all college locations.</li>
<li>Utilize software-defined networking (SDN) solutions to enhance network scalability and programmability.</li>
<li>Implement cloud-native networking solutions, including AWS, Azure, or Google Cloud networking tools.</li>
<li>Configure and optimize advanced network protocols, including IPv6, BGP, and OSPF.</li>
</ul>
</li>
<li>
Cybersecurity and Compliance
<ul>
<li>Deploy and manage zero-trust network architectures to protect sensitive data and ensure compliance with industry standards (e.g., NIST, CIS, GDPR).</li>
<li>Configure and maintain next-generation firewalls (NGFWs), intrusion prevention systems (IPS), and network access control (NAC) solutions.</li>
<li>Proactively monitor and analyze network traffic using tools like SIEM platforms (e.g., Splunk, LogRhythm) to detect and mitigate threats.</li>
</ul>
</li>
<li>
Advanced System Integration
<ul>
<li>Integrate network infrastructure with cloud-based services (e.g., Microsoft 365, Google Workspace, and other SaaS platforms).</li>
<li>Support and troubleshoot virtualized environments, including VMware NSX, Hyper-V, and Docker/Kubernetes networking.</li>
<li>Collaborate with DevOps teams to implement Infrastructure-as-Code (IaC) solutions using tools like Terraform, Ansible, or CloudFormation.</li>
</ul>
</li>
<li>
Unified Communication and Collaboration Systems
<ul>
<li>Deploy and manage modern VoIP and Unified Communications as a Service (UCaaS) platforms, such as Cisco Webex, Zoom, or Microsoft Teams.</li>
<li>Optimize E911 compliance, digital and analog trunking, SIP services, and VoIP solutions for seamless communication.</li>
<li>Manage multimedia conferencing technologies to support hybrid work and learning environments.</li>
</ul>
</li>
<li>Operational Excellence and Automation
<ul>
<li>Leverage automation tools to streamline network configuration, monitoring, and troubleshooting processes.</li>
<li>Implement AI-driven network management tools to enhance network reliability and reduce downtime.</li>
<li>Maintain accurate documentation of all network systems, configurations, and processes.</li>
</ul>
</li>
<li>
Strategic Planning and Leadership
<ul>
<li>Contribute to long-term strategic planning for network infrastructure upgrades, aligning with the College’s goals.</li>
<li>Develop and manage budgets for network-related projects, ensuring cost-effective solutions.</li>
<li>Provide mentorship and leadership to junior staff and project teams.</li>
</ul>
</li>
</ul>
Minimum Qualifications
<ul>
<li>
Education and Experience 
<ul>
<li>Associate’s degree in Information Technology, or a related field (or equivalent experience). 
</li>
<li>At least 5 years of experience in managing enterprise-level networks with modern technologies. 
</li>
</ul>
</li>
<li>
Technical Expertise 
<ul>
<li>Proficiency in networking technologies, including Ethernet, TCP/IP, VLANs, and QoS. 
</li>
<li>Experience with Wi-Fi 6/6E, SD-WAN, and cloud-based networking platforms. 
</li>
<li>Strong familiarity with virtual networking technologies, including VPNs, VXLAN, and load balancing solutions. 
</li>
<li>Expertise in managing Windows and Linux/UNIX servers, including network service integration. 
</li>
</ul>
</li>
</ul>
Preferred Qualifications
<ul>
<li>Industry certifications such as CCNP, AWS Certified Advanced Networking, Cisco DevNet Professional, or Palo Alto Networks PCNSE. 
</li>
<li>Familiarity with containerized environments and networking in Kubernetes or Docker Swarm. 
</li>
<li>Experience deploying AI/ML-driven network optimization tools. 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Strong knowledge of automation frameworks and scripting (e.g., Python, Bash, PowerShell). 
</li>
<li>Hands-on experience with monitoring tools like SolarWinds, Nagios, or Cisco DNA Center. 
</li>
<li>Proven ability to diagnose and resolve complex networking issues efficiently. 
</li>
<li>Excellent written and verbal communication skills. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Network Engineer
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Technology Operations
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Infrastructure Services Administration
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Division of Administrative Services is seeking an innovative and experienced Director of Technology Operations to lead the strategic development and operational management of the College’s server and network infrastructure. Reporting to the Deputy Chief Information Officer, this full-time, fiscal-year role is critical in driving technological innovation, maintaining a secure and high-performing IT environment, and aligning technology strategies with institutional goals. This position requires a visionary leader who can oversee the design, implementation, and management of enterprise IT systems, ensuring the College remains at the forefront of technological advancements.
Job Duties
<ul>
<li>
Strategic Planning and Operations
<ul>
<li>Develop and execute a comprehensive IT infrastructure strategy that balances performance, scalability, and security.</li>
<li>Design, implement, and maintain a next-generation network architecture that supports the College’s enterprise operations, ensuring seamless connectivity and system reliability.</li>
<li>Lead the creation and annual revision of an IT Improvement Work Plan covering a two-year horizon, in collaboration with IT and College leadership.</li>
</ul>
</li>
<li>
Infrastructure Management
<ul>
<li>Oversee the management and optimization of enterprise server environments, including cloud services, virtualized infrastructure, and on-premise systems.</li>
<li>Administer and maintain hardware/software maintenance contracts, user access privileges, security protocols, email systems, and unified communication resources.</li>
<li>Lead initiatives to modernize storage, server, and network appliance technologies, with a focus on high availability and disaster recovery.</li>
</ul>
</li>
<li>
Leadership and Collaboration
<ul>
<li>Serve as the system architect, guiding the continuous improvement of the College’s server and network infrastructure.</li>
<li>Provide leadership to IT staff, fostering a culture of innovation, collaboration, and professional growth.</li>
<li>Act as a liaison to external organizations such as EDUCAUSE, TN-Summit, and NetTN, representing the College’s IT interests.</li>
</ul>
</li>
<li>
Technology Research and Deployment
<ul>
<li>Research emerging technologies in cloud computing, cybersecurity, edge computing, and network management tools, ensuring alignment with institutional goals.</li>
<li>Drive the adoption of automation tools and AI-driven IT management solutions to enhance operational efficiency.</li>
<li>Maintain detailed documentation of current deployments, security protocols, and IT processes to ensure compliance and knowledge sharing.</li>
</ul>
</li>
<li>
Process Improvement and Customer Focus
<ul>
<li>Continuously improve IT processes, identifying and deploying strategies to enhance service delivery and operational efficiency.</li>
<li>Maintain strong relationships with internal and external stakeholders, ensuring IT solutions meet the evolving needs of the College.</li>
<li>Monitor and respond to customer needs promptly, presenting a positive and professional demeanor.</li>
</ul>
</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or a related field. 
</li>
<li>A minimum of 3 years of leadership experience in IT infrastructure and operations. 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Advanced degree in a related field or MBA. 
</li>
<li>Industry certifications such as CISSP, CCNP, AWS Certified Solutions Architect, or ITIL. 
</li>
<li>Experience implementing hybrid cloud solutions, containerized environments, or AI-powered network management tools. 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>
Leadership and Strategic Vision 
<ul>
<li>Expertise in strategic planning, resource allocation, and leadership within a complex IT environment. 
</li>
<li>Proven ability to align unit goals with the broader mission of the organization, ensuring team members understand their role in </li>
<li>achieving success. 
</li>
<li>Demonstrated success in fostering an inclusive, collaborative, and high-performing team culture. 
</li>
</ul>
</li>
<li>
Technical Expertise 
<ul>
<li>In-depth knowledge of network technologies (e.g., SD-WAN, IPv6, VLANs, BGP), virtualization platforms(e.g., VMware, Hyper-V), and cloud environments (e.g., AWS, Azure). 
</li>
<li>Familiarity with cybersecurity frameworks (e.g., NIST, CIS) and the implementation of zero-trust architectures. 
</li>
<li>Proficiency in modern IT management tools, including Infrastructure-as-Code (IaC) platforms like Terraform or Ansible. 
</li>
</ul>
</li>
<li>
Communication and Interpersonal Skills 
<ul>
<li>Exceptional verbal and written communication skills, with the ability to tailor content to a wide array of audiences. 
</li>
<li>Ability to develop and maintain strategic partnerships with internal teams, external vendors, and industry organizations. 
</li>
<li>Demonstrated customer focus with a proactive approach to solving problems and enhancing the user experience. 
</li>
</ul>
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Director - Technology Operations
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Manager - Client Services Administration
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Client Services
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Division of Administrative Services seeks an innovative and service-focused Manager of Client Services to lead the College’s client technology support efforts. Reporting to the Deputy Chief Information Officer, this full-time, fiscal-year position oversees the effective utilization, deployment, and support of computer resources for academic and administrative use across the College's campus and satellite locations. This role involves technical leadership, strategic planning, and operational oversight to ensure the timely delivery of exceptional support services, aligning with the College’s goals and technological advancements. 
Job Duties
<ul>
<li>
Technical Leadership and Support
<ul>
<li>Lead the end-to-end management of client technology support, including hardware specification, software installation, troubleshooting, and warranty coordination.</li>
<li>Ensure seamless integration of desktop and laptop devices with the College’s network infrastructure, information systems, and cloud services.</li>
<li>Develop and implement innovative deployment strategies for client devices to ensure maximum uptime and efficiency in academic and administrative environments.</li>
</ul>
</li>
<li>
Client and Media Service and Support
<ul>
<li>Manage and oversee the day-to-day operations of the Client and Media Service and Support technicians, ensuring all trouble tickets and work orders are resolved efficiently and effectively.</li>
<li>Maintain a robust tracking system to monitor the progress and resolution of all requests, ensuring exceptional service delivery.</li>
<li>Use modern ticketing systems and tools, such as BMC RemedyForce, ServiceNow, Zendesk, or equivalent platforms, to improve operational visibility and accountability.</li>
</ul>
</li>
<li>
Team Leadership and Development
<ul>
<li>Supervise and evaluate the performance of technical staff, fostering a culture of continuous improvement and professional growth.</li>
<li>Provide hands-on coaching, mentorship, and technical guidance to technicians, encouraging innovation and collaboration.</li>
<li>Coordinate professional development initiatives to keep the team current with emerging technologies, certifications, and best practices.</li>
</ul>
</li>
<li>
Academic and Administrative Collaboration
<ul>
<li>Collaborate with faculty to design and implement configurations for academic computer labs, ensuring alignment with curriculum needs and technological advancements.</li>
<li>Partner with administrative and academic stakeholders to deploy desktop solutions for special events such as student registration, orientation, and financial aid support.</li>
<li>Act as a trusted technical resource for desktop and user-facing technologies, ensuring seamless user experiences.</li>
</ul>
</li>
<li>
Process Improvement and Innovation
<ul>
<li>Research, recommend, and deploy emerging technologies to enhance the effectiveness of client services.</li>
<li>Develop and document procedures to optimize troubleshooting, configuration management, and deployment workflows.</li>
<li>Regularly evaluate and improve help desk processes to ensure alignment with ITIL best practices and industry standards.</li>
</ul>
</li>
</ul>
Minimum Qualifications
<ul>
<li>
Education and Experience 
<ul>
<li>Associate’s Degree in Information Technology, Computer Science, or a related field (Bachelor’s degree preferred). 
</li>
<li>At least three (3) years of experience in a networked microcomputer environment. 
</li>
<li>A minimum of one (1) year in a supervisory or leadership role within a technical support team. 
</li>
</ul>
</li>
<li>
Certifications and Technical Skills 
<ul>
<li>Certification in MCSE or MCSA, or a combination of two or more of the following: MCP, MCDST, MCAD, CompTIA A+, Network+, </li>
<li>Server+, Security+, or equivalent certifications. 
</li>
<li>Proficiency in Microsoft Windows operating systems and client device configuration. 
</li>
<li>Familiarity with macOS and modern cloud-based productivity tools such as Microsoft 365 or Google Workspace. 
</li>
<li>Strong understanding of current networking technologies, including Ethernet, TCP/IP, Wi-Fi 6, and VPN. 
</li>
</ul>
</li>
<li>
Soft Skills and Competencies 
<ul>
<li>Demonstrated leadership ability with a commitment to teamwork, customer focus, and continuous improvement. 
</li>
<li>Strong organizational skills with the ability to manage multiple projects and priorities with minimal supervision. 
</li>
<li>Excellent oral and written communication skills to interact effectively with stakeholders at all levels. 
</li>
</ul>
</li>
</ul>
Preferred Qualifications
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or related field. 
</li>
<li>Experience with IT service management frameworks, such as ITIL. 
</li>
<li>Knowledge of endpoint management platforms like Microsoft Endpoint Manager (Intune), JAMF, or SCCM. 
</li>
<li>Familiarity with automation and scripting tools, such as PowerShell or Python, to streamline repetitive tasks. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Manager - Client Services Administration
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Professional Academic Advisor Grant Team Lead
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Advising and Academic Support
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a grant funded position within the Department of Advising and Academic Support. The Professional Academic Advisor Grant Team Lead. (PAAGTL) will provide academic guidance and advisement to students on policies, procedures, and program requirements to fulfill a certificate or degree program, and will proactively participate in the planning and delivery of academic advising services for students that promotes comprehensive educational opportunities. Responsible for sustaining an environment of academic and professional excellence for students along with providing proactive and timely outreach, referrals, and intervention with student populations through a variety of communication methods. The PAAGTL maintains student engagement and follow through by tracking the advancement of students from inception to graduation. As the team lead for the grant, the team lead will train, lead, support, coach, and collect data for the grant program. This position requires a minimum of 37.5 hours per week. Additional hours may be required. Some travel may be required between campus locations.
Job Duties
<ul>
<li>The primary responsibility of this position is to advise students. The PAAGTL will support students as they transition at various points throughout their academic careers at Southwest, which include:
<ul>
<li>Self- exploration that focuses on strengths, interests, and values</li>
<li>Major and career exploration</li>
<li>Identification of co-curricular, career and experience learning, and leadership opportunities to support both academic and professional development</li>
<li>Selection of major and development of an academic plan that aligns with strengths, aspirations, and abilities</li>
</ul>
</li>
<li>Lead, train, support, and coach a student group</li>
<li>Collect data for the grant program</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor's degree in education, counseling, human services or related field. 
</li>
<li>A background check will be required for the successful candidate.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience working with students in a post-secondary institution</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to provide a high standard of customer service when assisting students with problem resolution and ability to seek input from alternate authority if necessary. 
</li>
<li>Knowledge of University and degree requirements. 
</li>
<li>Ability to keep up-to-date changes in policies and procedures to maintain current working knowledge. 
</li>
<li>Knowledge of advising practices and principles. 
</li>
<li>Ability to use good judgment and work effectively nuder pressure. 
</li>
<li>Ability to record and maintain files accurately, in paper and software programs. 
</li>
<li>Ability to maintain confidentiality of records and information. 
</li>
<li>Knowledge of time management techniques. 
</li>
<li>Ability to interact in an effective and appropriate manner with an ever-growing student population. 
</li>
<li>Ability to communicate efficiently.</li>
</ul>
Physical Demands/ Working Conditions 
While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Professional Academic Advisor Grant Team Lead
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Project Director - Saluqi Cares (FIPSE Basic Needs Grant)
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Student Affairs
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time grant-funded position within the Student Affairs Department. The Project Director will be overseeing the work of the FIPSE Basic Needs Grant for Southwest Tennessee Community College Students. The Project Director will keep up with all FIPSE goals, manage the budgeting of the grant funds, and update key stakeholders at the College community on the progress of the grant project. The grant project’s goal is to significantly expand the Saluqi Cares program, which addresses barriers such as mental health, transportation, and food insecurity. Key initiatives under the grant include: 
<ul>
<li>
Mental Health Services: Expanded access to mental health sessions including online support and college-wide suicide prevention training for faculty and staff. 
</li>
<li>
Transportation Assistance: Support for public transit passes and rideshare options to ensure students can reliably access classes and campus resources. 
</li>
<li>
Food and Basic Needs Access: Enhanced partnerships with online platforms that connect students to a comprehensive database of federal and state benefits, including food assistance, housing support, and financial aid. 
</li>
</ul>
Job Duties
<ul>
<li>Monitor all progress of FIPSE goals, objectives, and implementation</li>
<li>Maintain project budget and ensure proper use of funds</li>
<li>Establish effective communication regarding the FIPSE Project to the College community</li>
<li>Coordinate student success initiatives focused on under-served students with partnering departments and offices on campus</li>
<li>Collaborate with other departments to promote events and training surrounding the goals of the FIPSE grant</li>
<li>Work with the Purchasing team to acquire needed software</li>
<li>Partner with the Director for Student Advocacy &amp; Support to ensure goals and metrics are being met</li>
<li>Coordinate with the Office of Student Success for student need assessment and surveys</li>
<li>Prepare internal/external projects and other reports</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s Degree in education or related field 
</li>
<li>Experience managing/coordinating special projects and initiatives 
</li>
<li>Minimum of two years of experience in higher education, social work, or related experience 
</li>
<li>Ability to analyze data for program involvement 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Master’s Degree in education or related field 
</li>
<li>Experience working at a Community College 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Project Director - Saluqi Cares (FIPSE Basic Needs Grant)
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Records Clerk
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;Southwest Tennessee Community College
Department: Records
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time, permanent position reporting to the Records Manager. The Records Clerk provides customer service to prospective and continuing students at Southwest and assists the Registrar in maintaining, reporting and processing student records. Complies with Family Educational Rights and Privacy Act (FERPA) in all duties; consistently follow Southwest Policies and approved work processes. Some travel between the two (2) main campuses and site locations is required. He/she may work evenings and weekends as needed. 
Job Duties
<ul>
<li>Assist students in a variety of ways to provide accurate information and help with the next step to enroll at Southwest; provide accurate information to continuing students regarding any request for a change of record, graduation information and transcript requests.</li>
<li>Answer phone calls on the ACD phone lines, providing accurate information to students to help them with the next step to enroll at Southwest.</li>
<li>Support all functions of the admissions and records area including telephone support; assistance with all registration periods and commencement.</li>
<li>Provide accurate information and support for internal inquiries and information to support college function.</li>
<li>Performs other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>High school diploma with two (2) years consecutive work experience in telemarketing and customer service in an office setting; demonstrated experience in customer service and data entry. 
</li>
<li>Valid Driver License. 
</li>
<li>A background check will be required for the successful candidate.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of modern office practices, procedures and equipment. 
</li>
<li>Ability to lift and/or move up to 50 pounds. 
</li>
<li>Ability to manage difficult or emotional customer situations; respond promptly to customer needs; accept responsibility for resolution of students' problems; solicit customer feedback to improve service. Ability to read and communicate effectively over the telephone and in person. 
</li>
<li>Ability to read and communicate effectively over the telephone and in person. 
</li>
<li>Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. 
</li>
<li>Ability to type accurately at an acceptable rate of speed. 
</li>
<li>Ability to express ideas clearly, concisely and convincingly. 
</li>
<li>Ability to understand and follow instructions. 
</li>
<li>Ability to establish and maintain an effective working relationship with students, the public and other employees. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

103 Full Time Jobs in Memphis, TN, USA