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Come care with us at American Career College! As a RAD Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare.&nbsp; At American Career College you will have the opportunity to share your success story with the next generation of Radiography Technicians as a key member of our student-centered, innovative community!You will make an impact by:<ul><li>Delivering class and/or clinical instruction according to an approved course syllabus using accepted and effective teaching methods.</li><li>Developing daily lesson plans; advises and tutors students; maintains current and accurate attendance and grade records.</li><li>Remaining current in applicable program teaching field.</li><li>Participating in faculty meetings, professional growth activities in the respective field and two (2) in-service training sessions annually.</li><li>Participating in college activities such as in-services, faculty meetings, student functions, graduation exercises, open houses, new student orientations, and advisory board meetings.</li><li>Striving for student success by providing quality instruction that results in students’ achievement of course and program objectives, retention of students, and prepares students for entry-level positions in the healthcare field.</li></ul>Your Experience Includes:<ul><li>Must have a minimum of three (3) years of occupational experience in the subject field or closely related field. Of those three (3) years, two (2) years must be full-time clinical experience in diagnostic radiography.</li><li>Must have a minimum of one (1) year of teaching experience in the subject areas taught or demonstrate prior training in instructional methodology and teaching skills from a formal teacher educational program or any comparable training program or formal in-house training program.</li></ul>Education:<ul><li>Baccalaureate degree.</li><li>Current American Registry of Radiologic Technologists (ARRT) certification in Radiography.</li><li>Current CRT permit (State of California certification).</li><li>Current CPR Card.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

American Career College

Radiography Technician Instructor (Adjunct)

SummaryReporting to the Chief People Officer, is responsible for the strategic talent acquisition and workforceplanning initiatives for West Coast University and American Career College. He/she will manage a teamof full-time recruiters and will be responsible for implementing and optimizing selection processesfocused on meeting the growing needs of the organization. This includes management of the completelifecycle recruitment process for all levels of hiring, candidate sourcing and assessment, employmentbranding, candidate experience, standardization of recruitment policies &amp; procedures, and recruitingmetrics/analytics.Essential Functions &amp; Responsibilities• Acts as a strong partner to business leaders to understand needs and provide consultation ontalent acquisition strategies and challenges.• Develops effective working relationships with leaders at all levels of the organization and buildsconfidence in the function.• Provides oversight and leadership to Talent Acquisition staff ensuring proper alignment to supportorganization-wide recruitment initiatives and programs.• Lead and oversee executive recruitment processes, while also supporting the recruitment ofsenior and executive positions. I=• Initiates coaching and provides support to subordinates on staffing issues; establishesstandardized recruitment processes to be used across the team to ensure consistency inassessment of candidates; provides development opportunities to Talent Acquisition team forexposure to special projects and cross training.• Ensures overall team provides a proactive approach to recruitment by building talent pipelinesthrough innovative outreach strategies.• Ensures consistency of recruitment process ensuring requisitions and offers receive formalapproval, and that all elements of the process are executed in a consistent manner.• Manages vendor relationships with employment advertising agency, and background check vendors,assessment vendors and job boards.• Effectively manages advertising budget to optimize results.• Develops metrics to identify recruiting efficiencies and priorities.• Leverages the Applicant Tracking System in conjunction with the life-cycle recruitment processincluding candidate sourcing, job posting, requisition tracking and reporting.• Ensures the timely and cost-effective fulfillment of all open requisitions with quality talent, leading toproactive approach to updating hiring managers and key leadership regarding open positions.Created By: Grace Castersen October 08, 2024 Version: 1• Manages the Talent Acquisition team in a way that optimizes performance, including training andguidance to the team on strategies, best practices and actions related to initiates and priorities.• Conducts job responsibilities in accordance with the standards set out in the Company’s Code ofEthical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies andprocedures, applicable federal and states laws, and applicable professional standards.• Maintains regular and timely attendance, reports to work as scheduled and assures time workedand/or time-off is recorded properly.• Maintains established department policies, procedures and attends in-services and other requiredmeetings.• Maintains confidentiality of all student, associate, and/or company information as required.• Exercises care, proper use and maintenance of department equipment and supplies and identifiesunsafe conditions and makes appropriate adjustments.• Perform other duties as assigned.Minimum and Preferred Qualifications• Bachelor degree in Human Resources, Business Administration or other related field required.Experience &amp; Skills• Minimum of ten years’ experience in full life-cycle recruiting and/or talent acquisition, to includefive years in a supervisory capacity.• Demonstrated experience in applying leading recruiting practices and competency/behaviouralbased assessment techniques and adept with using a variety of recruiting technologies to sourcetalent, including experience in designing and executing social media, and employment brandingstrategies.• Demonstrated experience as a change agent.• Proven track record of success in attracting a diverse array of qualified talent.• Demonstrated proficiency in Microsoft Office Suite, with emphasis on Excel, Word, andPowerPoint.• Experience leading a team of recruiters to achieve positive results.• An expert level of knowledge in all full lifecycle recruiting components including, but not limited to,sourcing, qualifying, networking, assessing, legal, relationship management, and due diligence.• Knowledge and extensive past use of an applicant tracking system, preferable with experienceimplementing a new system .• Experience with building and utilizing a variety of sourcing plans and tools, including proactivephone and internet research.• Excellent project management, writing and verbal communication skills are required.• Evidence of strong principles and practices of recruitment including knowledge of local, state, andfederal laws and regulations; recruitment, selection and placement; and position controlprocesses.• Possess a proficient command of grammar, punctuation, spelling, and correct usage of the Englishlanguage.• Ability to negotiate.• Excellent written and verbal skills for internal and external communications needs.• Demonstrated ability to build strong relationships and work across complex organizations in anenvironment of change.• Ability to innovate, thinks creatively, and fosters dialogue across diverse groups.• Excellent organizational and multi-tasking skills with solid attention to detail.• Ability to take initiative and work proactively.• Ability to manage and work effectively in a highly ethnic and culturally diverse student andassociate community.• Excellent analytical and organizational skills.• Ability to demonstrate strong professional written and verbal communication and interpersonalskills.• Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines andconflicting priorities.• Ability to work with individuals at all levels of the organization.• Willingness to work a flexible schedule.Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Executive Director, Talent Acquisition

SummaryReporting to the Vice President of Marketing, the Executive Director of Website &amp; CRM Marketing will be responsible for overseeing and evolving web properties and CRM marketing strategies across West Coast University (WCU) and American Career College (ACC). This role oversees a team of website and CRM experts – guiding key marketing initiatives including optimizing and advancing all web platforms, spearheading SEO and CRO efforts, shaping lead nurturing strategies, and strengthening the WCU and ACC brands through impactful, results-driven online tactics. The role also oversees the management of creative agency relationships specific to web properties. The position works closely with Performance Marketing, Brand &amp; Content Marketing, Admissions, Operations, Campus Leadership, IT, Legal and Compliance, Internal Communications, and other Campus Support Services teams across the enterprise.Essential Functions &amp; Responsibilities<ul><li>Direct the strategy, management, maintenance, and evolution of the WCU and ACC web properties to support the growth, retention, and brand objectives of the organization.</li><li>Responsible for coordinating, planning, and executing website content updates; website functionality and user experience enhancements; general website maintenance (security updates; functionality fixes, UI/UX enhancements); Search Engine Optimization; lead capture and processing; website performance (speed, stability, user experience, conversion); accessibility compliance; consent and privacy compliance; and brand compliance.</li><li>Oversee all intake, governance, contingency plans, and compliance standards for websites, microsites, and landing pages.</li><li>Manage SEO and CRO strategies to optimize site performance as well as lead management and lead conversion tactics.</li><li>Direct all CRM and lead nurturing strategies to optimize lead performance and conversion.</li><li>Serve as primary liaison between Marketing and IT to ensure collaboration and alignment on core business priorities and initiatives.</li><li>Demonstrate strong skills in strategic thinking, marketing planning and execution, creative, storytelling, and project management.</li><li>Serve as lead for website creative agency relationship to ensure alignment and consistency across all web properties.</li><li>Collaborate across marketing, admissions, campus, IT, and other Campus Shared Services organizations to deliver on the strategic priorities of WCU and ACC.</li><li>Refine and direct all web property process maps – to include both internal marketing resources and external agency/vendor partners.</li><li>Serve on the marketing leadership team while championing an enterprise mindset – igniting the full potential of the WCU and ACC brands.</li><li>Develop and deliver new consumer experiences to enhance prospective student education, active student engagement and retention, and clinical partner engagement and growth.</li><li>Continuously monitor industry trends and best practices in website and CRM strategies—including both existing and emerging AI solutions – to enhance the user experience and deliver forward-thinking, impactful marketing strategies.</li><li>Develop expert knowledge of competitor product marketing strategies in education and other non-industry benchmarks.</li><li>Closely follow emerging technologies, consumer insights, and cultural trends to make informed recommendations for how web properties and CRM solutions may evolve and stay in lockstep with the strategic priorities of the organization.</li><li>Develop, or assist in the development of annual marketing budgets.</li><li>Build and maintain relationships with key partners and vendors.</li><li>Adhere to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</li><li>Maintain regular and timely attendance, report to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time-off is recorded properly.</li><li>Exercise care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Maintain order, cleanliness and safety at work.</li><li>Perform other duties as assigned.</li></ul>Minimum and Preferred QualificationsRequired Education, Certifications, and Licensures<ul><li>Bachelor’s degree in Marketing, Communications, Business or a related field</li></ul>Experience and Skills<ul><li>10-15 years’ experience in corporate marketing, web properties, and CRM functions. Strong understanding of marketing, brand, content, and demand generation disciplines.</li><li>Experience in higher education is valuable but not required.</li><li>Website CMS expertise is required – with proficiency in WordPress (including plugins, themes, and page builder tools).</li><li>Knowledge of other CMS platforms is a plus – including Joomla, Drupal, Contentful, Sanity, and Strapi.</li><li>Strong working knowledge of Google Tag Manager, Google Analytics, and other tracking and measurement tools.</li><li>Strong working knowledge of Salesforce Marketing Cloud (SFMC) including Data Extensions, Automation Studio, and Audience Segmentation.</li><li>Solid database and data management experience – including the ability to manage large datasets for email campaigns and web personalization.</li><li>Firm understanding of testing and optimization techniques and disciplines (A/B testing).</li><li>Strong understanding of security and compliance standards including data privacy laws (GDPR, CCPA) and email compliance (CAN-SPAM)</li><li>Solid performance analytics experience – including the ability to identify and elevate key insights that may inform future strategies and tactics specific to growth, retention and brand performance.</li><li>Strong growth mindset with experience managing multiple strategic priorities and delivering on an aggressive KPI framework.</li><li>Excellent communication and interpersonal skills; ability to work effectively and adaptively in a highly collaborative, interdependent team environment.</li><li>Ability to work comfortably with high-ranking executives in the development and approval process.</li><li>Excellent written and verbal skills for internal and external communications needs.</li><li>Excellent organizational and multi-tasking skills with solid attention to detail.</li><li>Ability to exercise good judgment – upholding legal and compliance standards while adhering to defined policies and procedures.</li><li>Ability to innovate, think creatively, and foster dialogue across diverse groups.</li><li>Ability to take initiative and work proactively.</li><li>Experience managing fast-paced projects in a deadline-driven environment.</li><li>Excellent analytical and organizational skills.</li><li>Ability to formulate advanced concepts and solutions that demand a high degree of creativity, innovation, technological expertise, and ingenuity.</li><li>Curious individual with a broad mindset.</li><li>Strategic thinker who can provide lasting solutions.</li><li>Excellent project management skills.</li><li>Willingness to work a flexible schedule to achieve intended outcomes.</li><li>Ability to travel/drive locally on a weekly, daily and/or on an as-needed basis.</li></ul>Supervisory Responsibilities:YesReports to (Title): Vice President, Marketing#HEJ#LI-JB1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Senior Director of Marketing

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare.&nbsp; At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by:&nbsp;&nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.&nbsp;&nbsp;</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.&nbsp;</li><li>Applying your skills and experience to your assigned teaching schedule.&nbsp;</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.&nbsp;</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.&nbsp;Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.&nbsp;</li><li>Maintaining scholarly activities.&nbsp;</li><li>Participating in professional growth and service in accordance with university policies.&nbsp;</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.&nbsp;</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care for patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.&nbsp;</li></ul></li></ul>Your Experience Includes:&nbsp;&nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.&nbsp;</li><li>Experience with online learning management systems to further engage the student learning process.&nbsp;</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN – Must have at least two (2) years’ experience as a registered nurse within the last five (5) years providing direct patient care and at least one year’s experience in the field they teach in.</li></ul>Education:<ul><li>Bachelor’s degree in specialty field required.</li><li>Professional nurse licensure required.&nbsp;</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Clinical Educator, Nursing (Integrations - OB)

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities. </li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation. </li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>#HEJ#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Adjunct Clinical Instructor, Nursing (Med/Surg)

Come care with us at West Coast University where you will meet with students and prospective students to provide information on financial aid and options that can help them develop a financial plan for achieving their healthcare career goals. In addition, you will put your technical financial aid skills to work ensuring proper eligibility and processing in accordance with federal, state, and institutional rules and regulations. What better way to be a part of a student’s educational journey! We are over 110 years in education, still growing, and a recognized “Great Place to Work”. Come work and grow with us!You will make an impact by:&nbsp;<ul><li>Meeting with students and prospective students to provide information regarding costs of attendance, available financial aid options, and student loan counseling.</li><li>Reviewing documentation, forms and other information provided by students to ensure accuracy and completeness, update electronic student file appropriately based on information received, and scan documents into Image Now.</li><li>Reviewing student records to ensure any discrepant or conflicting information is appropriately resolved, and documents same.</li><li>Reviewing ISIR data to ensure c-codes are appropriately resolved and required verification items are requested, and document actions or resolutions are fully in the student electronic file.</li><li>Assisting students and parents with directions for requesting FSA User IDs, and online completion of FAFSAs (Free Application for Federal Student Aid), MPNs (Master Promissory Notes), and online student loan entrance and exist counseling.</li><li>Providing in-person student loan counseling for those who are unable to complete online counseling.</li></ul>Your Experience Includes:<ul><li>Minimum of 1 year’s experience as a customer service provider in a professional environment.</li><li>Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function.</li><li>Ability to demonstrate excellent communication skills through active listening and delivery of information clearly and effectively.</li><li>Ability to demonstrate excellent customer service skills, with a professional, helpful, and positive demeanor.</li></ul>Education:<ul><li>Bachelor’s Degree from an accredited College or University.</li></ul>Licenses/Certifications:<ul><li>May not be in default on a federal student loan or owe repayment on a federal grant.</li></ul>#LI-AM1#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Financial Aid Advisor

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul>Your Experience Includes:<ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul>Education:<ul><li>High School Graduate or equivalent required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Call Center Representative (Full Time)

Call Center Representative (Part Time)

Summary:<ul><li>The Communications Manager plays a key role in leading the implementation of the campus and student communications and content strategy and is primarily responsible for helping develop, craft, and distribute our content across a mix of traditional and digital media channels to both internal and external audiences.</li><li>Will work closely with other departments within the organization to establish organizational messages, maintain production/editorial calendar, keep staff informed of developments, and manage most internally focused communications activities.</li><li>Manages and collaborates with external agencies and partners to achieve communication and content outcome goals that are within budget and quality parameters.</li><li>In addition, key duties include creating informative content, press releases, and articles to share both West Coast University and American Career College brand promises and services, content testing research, competitor analysis, and coordination of logistics for capturing content at campus events.</li><li>Additional responsibilities include the ability to work with Marketing Analytics Manager to analyze, prepare and publish data reports relevant to internal and external communication channels, and other duties as assigned.</li></ul>Responsibilities:<ul><li>Proofreads all written content, working closely with other departments to ensure compliance.</li><li>Decides which assignments take priority and schedules accordingly.</li><li>Manages the content development process, scheduling crew visits to local campuses, community events and setting up interviews.</li><li>Manage and leads communication specialists and student interns, who work to tell the stories of&nbsp;the organization, its student body, faculty, and associates.</li><li>Keep internal clients abreast of progress related to communication projects.</li><li>Translate ideas to the creative and content teams for internal and external communication efforts.</li><li>Manages all campus and student related creative and copy requests from the business.</li><li>Collaborates and strategizes with Integrated Marketing team for student and campus content advertising requests.</li><li>Proofreads all written content, working closely with other departments to ensure compliance.</li><li>Decides which assignments take priority and schedules accordingly.</li><li>Manages the content development process, scheduling crew visits to local campuses, community events and setting up interviews.</li><li>Manage and leads communication specialists and student interns, who work to tell the stories of the organization, its student body, faculty, and associates.</li><li>Keep internal clients abreast of progress related to communication projects.</li><li>Translate ideas to the creative and content teams for internal and external communication efforts.</li><li>Manages all campus and student related creative and copy requests from the business.</li><li>Collaborates and strategizes with Integrated Marketing team for student and campus content advertising requests.</li><li>Research and collaborates on blog posts, story scripts and other communication pieces with&nbsp;the Integrated Marketing team, Digital Content Production Manager and Social Media Manager.</li><li>Ensure campus communications messages are consistent across all mediums and for different&nbsp;departments of the organization.</li><li>Evaluates success measures for content campaigns across channels.</li><li>Proactively propose new communication strategies and tests different tactics.</li><li>Supervise projects to guarantee all internal and external communications content is publication ready.</li><li>Stay up to date on trends in communicating with multiple demographics and generations.</li><li>Develop and implement effective communication strategies that build student loyalty, brand awareness, and customer satisfaction.</li><li>Maintain content on the Campus Display Screens.</li><li>Assists with uncovering newsworthy stories among faculty, students, and associates; conducts interviews, schedules interviews and research facts/data.</li><li>Partner with Campus Leadership on events, content, and communications needs to maintain campus calendar. </li></ul>Qualifications:<ul><li>Bachelor's degree in Marketing, Communications, Business or related field, or equivalent years of&nbsp;experience.</li><li>Minimum 3-5 years’ experience in journalism or corporate communications, advertising, public&nbsp;relations, or video production required.</li><li>Provide leadership and guidance to the communications team, ensuring individual and collective goals align with organizational objectives.</li><li>Proven experience (2+ years) managing or supervising a team, preferably in communications,&nbsp;marketing, or a related field.</li><li>Demonstrated ability to lead, coach, and develop employees to achieve professional growth and&nbsp;organizational objectives.</li><li>Strong organizational and time-management skills to oversee multiple direct reports and complex projects simultaneously.</li><li>Experience implementing performance management processes, including setting goals, delivering feedback, and conducting evaluations.</li><li>Familiarity with conflict resolution techniques and strategies for maintaining a productive team dynamic.</li><li>Ability to inspire creativity and innovation within a team while maintaining focus on results-driven strategies.</li><li>Competence in project management tools and techniques to allocate resources efficiently and&nbsp;track team progress.</li><li>Ability to create video content that displays effective multi-media storytelling techniques.</li><li>Experience managing fast-paced projects in a deadline-driven environment.</li><li>Understanding video technology, SLR cameras, lighting, and sound.</li><li>Strong computer aptitude on both Mac and PC platforms.</li><li>Demonstrated mastery of Adobe Creative Suite software.</li><li>Understanding of public relations and internal and external communications.</li><li>Basic knowledge of websites and content management systems (especially Mac IOS, Microsoft&nbsp;Office, social media, photography, and videography).</li><li>Highly familiar with digital channel programs and strategies, inclusive of new and emerging&nbsp;technologies that support content/message delivery and measurement.</li><li>Excellent writing, editing and proofreading skills and the journalistic ability to source stories from&nbsp;employees.</li><li>Proven experience creating targeted content.</li><li>Excellent interpersonal and relationship-building skills.</li><li>Strong knowledge of communication practices and techniques.</li><li>Familiar with interpreting performance marketing metrics, including engagement rate optimization and other marketing KPIs.</li><li>Familiarity working with web design teams, creative teams, SEO teams, PPC teams, IT teams.</li><li>Must be able to multitask and work well under pressure.</li><li>Works well with technology on various platforms.</li><li>A curious individual with a broad mindset.</li><li>Strategic thinker who can provide lasting solutions.</li><li>An ability to face stressful and uncertain situations with calmness and composure and inspire a&nbsp;team to do the same.</li><li>Ability to work comfortably with high-ranking executives in the development and approval process.</li><li>Ability to work comfortably and efficiently in a collaborative setting.</li><li>Excellent project and people management skills.</li><li>Experience in higher education is valuable but not required.</li><li>This is an onsite position where you will work in our Administrative office in Irvine daily.</li></ul>Compensation:<ul><li>$87,964 - $127,521</li><li>Great Benefits Package</li></ul>#LI-CM1#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Communications Manager

The Executive Director, Clinical Operations provides leadership oversight for the execution of clinicaloperations, partner engagement, and faculty support across the university. This role ensures theexecution of functional strategy and operational direction for all clinical programs across the .The ED, Clinical Operations executes clinical operational initiatives with program teams and partners,ensuring alignment with institutional growth objectives, compliance standards and evolving workforceneeds, in the marketplace.The ED, Clinical Operations works closely with the Campus Support Services Clinical Team, campusteams, and external healthcare partners to coordinate clinical relationship management, operationalefficiencies, faculty development, and site management. Additionally, the ED, Clinical Operationscollaborates on implementation of clinical site acquisition, expansion into new markets, and B2Bpartnerships to support institutional growth.Leadership Oversight &amp; Execution• Provide hands-on leadership to ensure the successful execution of clinical operations, facultysupport initiatives, and partnership engagement strategies.• Oversee the implementation of standardized workflows and operational processes to improveefficiency and consistency across clinical sites.• Establishes operational plans and performance metrics for clinical operations across all programsto impact short and mid-term institutional goals.• Facilitates the execution of initiatives that includes multiple teams across campuses and functionsrelated to clinical operations and clinical education.• Drives the adoption of technology solutions (e.g., Salesforce) to enhance clinical placementtracking and partner engagement, engaging with cross-functional departments across theinstitution to develop optimized solutions that benefit clinical relations.• Provides input and analysis to senior leaders on complex issues and follows through onfacilitating execution of solutions.• Coaches and develops clinical leaders on UA Clinical team, and campus clinical teams toenhance functional and leadership skills and expertise.• Works to align diverse stakeholders to ensure shared priorities and successful execution of goals.• Provides leadership and guidance to UA Clinical Team leaders and Campus Clinical Leaders tosupport professional growth and skill enhancement.• Clinical Partnerships &amp; Growth SupportProvides innovation insight and solutions related to the management, retention, and acquisition ofclinical sites to ensure a strong network of placement opportunities.• Actively engages with current and potential clinical partners to expand our portfolio and deepenrelationships with clinical sites.• Leads efforts to enhance partner engagement strategies, ensuring alignment with industryworkforce needs and student educational goals.• Drives growth in clinical partnerships for new markets.• Leads B2B engagement efforts with healthcare organizations, ensuring strong employerrelationships for clinical placements and workforce development initiatives.• Campus &amp; Faculty Support• Drives execution of large initiatives related to faculty and clinical instructor development, ensuringsite educators receive the necessary training and resources.• Collaborate with campus &amp; academic leadership to ensure alignment between clinical educationand program outcomes.• Responsible to ensure execution of initiatives by providing guidance and leadership oversite forinitiatives related to enhancing clinical education and experience students receive.• Influences campus clinical faculty and managers to adopt and sustain new practices, incollaboration with the College of Nursing leadership team.• Leads and facilitates student engagement programs at the UA and campus levels related toclinical SSI scores.• Drives significant process improvements to enhance job performance in clinical operations andclinical education.Minimum &amp; Preferred Qualifications:&nbsp;Master's degree in Nursing, Healthcare Administration, Business, or a related field required• 9+ years of experience in clinical operations, healthcare education, or clinical partnershipmanagement, including significant management experience in leading leaders is required.• Additional skills required:• Proven experience managing multiple teams and/or large-scale projects in a complex healthcareor academic environment.• Experience influencing business decisions, managing large-scale resources and executingoperational strategies.• Familiarity with regulatory, accreditation, and compliance requirements for clinical education.• Experience in relationship management with healthcare organizations and clinical partners.• Proficiency in process improvement, workflow optimization, and technology adoption (e.g.,Salesforce, clinical tracking tools).• Strong communication and collaboration skills to work effectively with senior leadership, faculty,and external partners.• Master’s degree in Nursing is preferred over a Master's degree in Healthcare, Business or relatedfield.Execution-Focused Leadership: Ability to oversee and manage multi-functional clinical operationsCreated By: Grace Castersen April 01, 2025 Version: 1teams, ensuring strategies translate into measurable outcomes.• Complex Problem-Solving &amp; Decision-Making: Experience analyzing operational challenges,designing solutions, and implementing process improvements.• Stakeholder Engagement &amp; Influence: Skilled in negotiating with healthcare partners, engagingexecutive leadership, and securing buy-in on strategic initiatives.• Process Optimization &amp; Innovation: Proven ability to standardize workflows, adopt technologysolutions, and improve operational efficiencies across teams.• Change Management &amp; Leadership Development: Ability to mentor, train, and develop staff,ensuring the sustainability of operational enhancements.• Regulatory &amp; Compliance Knowledge: Familiarity with healthcare education accreditationrequirements, clinical site regulations, and placement compliance standards.• Execution-Focused Leadership: Ability to oversee and manage multi-functional clinical operationsteams, ensuring strategies translate into measurable outcomes.• Complex Problem-Solving &amp; Decision-Making: Experience analyzing operational challenges,designing solutions, and implementing process improvements.• Stakeholder Engagement &amp; Influence: Skilled in negotiating with healthcare partners, engagingexecutive leadership, and securing buy-in on strategic initiatives.• Process Optimization &amp; Innovation: Proven ability to standardize workflows, adopt technologysolutions, and improve operational efficiencies across teams.• Change Management &amp; Leadership Development: Ability to mentor, train, and develop staff,ensuring the sustainability of operational enhancements.• Regulatory &amp; Compliance Knowledge: Familiarity with healthcare education accreditationrequirements, clinical site regulations, and placement compliance standards.• Additional essential skills:• Ability to manage and work effectively in a highly ethnic and culturally diverse student andassociate community.• Ability to use effective communication skills, both oral and written, including presentations andeffective listening skills.• Ability to speak before public groups, committees and meetings.• Ability to effectively use interpersonal skills, follow through with duties, provide attention to detail,and demonstrate the ability to motivate others.• Ability to use creative facilitation and conflict resolution skills to resolve difficult and sensitiveissues.• Ability to demonstrate excellent analytical and organizational skills.• Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines andconflicting priorities. Ability to partner with individuals at all levels of the organization.• Ability to exercise good judgment. Ability to interpret rules, regulations, policies and proceduresand assure compliance.• Knowledge of applicable databases and computer application systems to supply the mostaccurate information, reports and projections.• Experience with MS Office.• Ability to demonstrate excellent customer service skills and maintain cooperative and effectiveworking relationships with others.• Ability to travel locally and nationally at least 50% of the time and on an as-needed basis.• This is not a remote position and on-site presence is required.Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

55 Full Time Jobs in Irvine, CA, USA