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Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!&nbsp;Teaching Med/Surg classes&nbsp;You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li><li>Experience with ATI preferred.</li></ul>Education:&nbsp;Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>#LI-CM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Adjunct Nursing Instructor - Med/Surg Nights

At American Career College, we share a&nbsp;passion for students and transforming healthcare education!&nbsp;As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses.&nbsp;You will make an impact by:&nbsp;&nbsp;&nbsp;<ul><li>Developing and maintaining clinical sites, student placements and contractual agreements and assisting with securing new clinical affiliations for the nursing program.&nbsp;</li><li>Overseeing and managing operations associated with fostering and maintaining relationships with our clinical partners as well as the development and retention of clinical sites. To include but not limited to making phone calls, on-site visits, conflict mediation, sharing specific course and program learning objectives, record attendance, and facilitating clinical affiliations to ensure experiences are adequate and achieve a satisfactory level of performance. obtaining renewal signatures, explaining unique requirements of a clinical site, and terminating contracts with clinic sites unable to provide appropriate clinical education.</li></ul>&nbsp;Your Experience Includes:&nbsp;<ul><li>A minimum of three (3) years of related experience is required.</li><li>Ability to demonstrate an understanding of the nursing/healthcare field or discipline.</li></ul>&nbsp;Education:<ul><li>Bachelor’s degree from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education (USDE) preferred.</li><li>California license as a Registered Nurse (RN) or Licensed Vocational Nurse (LVN) preferred.</li></ul>&nbsp;

Clinical Operations Manager (ADN)

Reporting directly to the Vice President, Financial Aid, in a multi-faceted, multi-location academic and corporate setting, the Director, Default Management is responsible for managing the default management function that includes, but is not limited to: managing cohort default prevention and reporting for both American Career College and West Coast University, supervising, training, and motivating the Default Management staff to provide excellent customer service to student loan borrowers, collaborating with campus Financial Aid Directors to provide loan counseling oversight, training, and guidance to campus financial aid staff, coordinating loan entrance and exit counseling workshops at all campuses, maintaining reports of students entering repayment and delinquency for appropriate outreach, managing outreach assignments to default management specialists, and developing and maintaining relationships with loan servicers to facilitate resolution of student or data problems.&nbsp;Essential Functions and Responsibilities<ul type="disc"><li>Performs all duties of Default Management Specialists in addition to the duties listed separately in this section.</li><li>Provides daily oversight and supervision of Default Management Specialists and Default Management Supervisor.</li><li>Prepares performance reviews, communicates goals, and provides appropriate feedback on performance in accordance with institutional guidelines and standards. Assists with employee recruitment and hiring.</li><li>Provides training on student loan borrowing, counseling, and repayment, and collections for new and existing Default Management Specialists and campus financial aid staff.</li><li>Accesses reports from the National Student Loan Data System, private lenders, DOE servicers, and Borrower Connect to monitor borrowers in repayment and delinquencies. Reviews, analyzes and researches data and resolves errors appropriately. Maintains detailed records of borrowers and outreach efforts for both American Career College and West Coast University borrowers.</li><li>Monitors performance of Default Management Specialists to ensure that outreach is appropriate, effective, and in compliance with federal, state, and institutional rules and regulations. Assigns, monitors and reviews time spent on callings, e-mails, internet social networking by staff. Ensures tasks delegated are completed accurately and in timely fashion, and are appropriately documented in CampusVue.</li><li>Trains campus Financial Literacy staff on student loan entrance counseling presentations, graduate exit counseling presentations, and other financial outreach to student borrowers. Develops loan counseling materials and PowerPoint presentations for campuses.</li><li>Schedules graduate exit counseling workshops at each campus and maintains calendar of new student orientations and graduate workshops for all campus locations. Ensures that counseling sessions are provided within 30 days of graduation date to all upcoming grads. Monitors Experian, Accurint, and Borrower Connect billing for accuracy and appropriate allocation and submission to Accounting.</li><li>Performs other duties as assigned.</li></ul>&nbsp;Required Education, Certifications, and Licensures<ul type="disc"><li>Bachelor's Degree from an Accredited University or College</li><li>Cannot be in default on a federal loan or owe repayment of a federal grant.</li><li>Valid California Driver's License required.</li></ul>&nbsp;Required Experience and Skills<ul type="disc"><li>Five to seven years of default management or collections experience.</li><li>Two years supervisory or managerial experience.</li><li>Experience with MS Office, with expertise in MS Excel required.</li><li>Excellent analytical and organizational skills.</li><li>Ability to analyze financial data and prepare financial reports, statements, and projections.</li></ul>&nbsp;Preferred Education, Certifications and Licensures Preferred Experience and Skills<ul type="disc"><li>5+ years' experience as a default management specialist</li><li>5+ years of management experience</li><li>Bilingual English/Spanish</li><li>Thorough knowledge of federal Title IV student loan programs preferred.</li></ul>&nbsp;#LI-AM1

American Career College

Director, Default Management

At American Career College, we share a&nbsp;passion for students and transforming healthcare education!&nbsp;As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses.&nbsp;You will make an impact by:&nbsp;&nbsp;&nbsp;<ul><li>Developing and maintaining clinical sites, student placements and contractual agreements and assisting with securing new clinical affiliations for the nursing program.&nbsp;</li><li>Overseeing and managing operations associated with fostering and maintaining relationships with our clinical partners as well as the development and retention of clinical sites. To include but not limited to making phone calls, on-site visits, conflict mediation, sharing specific course and program learning objectives, record attendance, and facilitating clinical affiliations to ensure experiences are adequate and achieve a satisfactory level of performance. obtaining renewal signatures, explaining unique requirements of a clinical site, and terminating contracts with clinic sites unable to provide appropriate clinical education.</li></ul>&nbsp;Your Experience Includes:&nbsp;<ul><li>A minimum of three (3) years of related experience is required.</li><li>Ability to demonstrate an understanding of the nursing/healthcare field or discipline.</li></ul>&nbsp;Education:<ul><li>Bachelor’s degree from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education (USDE) preferred.</li><li>California license as a Registered Nurse (RN) or Licensed Vocational Nurse (LVN) preferred.</li></ul>&nbsp;Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

American Career College, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses. You will make an impact by:<ul><li>Overseeing and coordinating all clinical-related activities within the nursing program</li><li>Managing clinical instructors, cultivating and maintaining clinical partnerships, securing and scheduling clinical placements, overseeing clinical observations, required documentation and reporting, and ensuring compliance with college and accreditation standards</li><li>Supporting clinical faculty in meeting course objectives and ensures that students successfully complete clinical assignments while maintaining the integrity and quality of the clinical education experience</li></ul>Your Experience Includes:<ul><li>Must have a minimum of three (3) years of experience as a registered nurse; one (1) year shall be in teaching or clinical supervision, or a combination thereof, in a state approved registered nursing, vocational or practical nursing, or psychiatric technician school within the last five (5) years; or a minimum of three (3) years of experience in nursing administration or nursing education within the last five (5) years.</li><li>Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.</li><li>Knowledge in technological support and delivery of program area and services.</li><li>Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area.</li><li>Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BVNPT, BPPE, and other accreditation standards.</li></ul>Education/Licensure:<ul><li>Hold a minimum of a baccalaureate degree in nursing or a related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the US Secretary of Education or Council for Higher Education Accreditation (CHEA).</li><li>Must have completed a course or courses offered by an accredited school with instruction in administration, teaching, and curriculum development.</li><li>Current unencumbered California Registered Nurse (RN) License is required.</li><li>Must have approval by the Board of Vocational Nursing and Psychiatric Technicians (BVNPT) prior to assuming the role of Assistant Director of Nursing.</li><li>Must possess a Certificate of Completion of a course in teaching methodology of at least 30 hours.</li><li>Current CPR Card.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

ACC Campus Associate Director Nursing, Academics

At American Career College, we share a passion for students and transforming healthcare education! As a faculty member for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses.&nbsp;You will make an impact by:&nbsp;&nbsp;&nbsp;<ul><li>Delivering class and/or clinical instruction according to an approved curriculum using accepted and effective teaching methods.</li><li>Supervising students while they work with patients or in the clinical setting, assessing their ability to effectively apply knowledge from the classroom, master necessary skills, communicate effectively, and plan patient care in the clinical environment.</li><li>Developing daily lesson plans; advising, remediating, and tutoring students; maintaining current and accurate attendance and grade records; remaining current in applicable program teaching field.</li><li>Participating in faculty meetings, professional growth activities in the respective field and two (2) in-service training sessions annually.</li><li>Participating in college activities such as in-services, faculty meetings, student functions, graduation exercises, open houses, new student orientations, and advisory board meetings.</li><li>Striving for student success by providing quality instruction that results in students’ achievement of academic goals and program requirements, retention of students, and preparation for entry-level positions in the healthcare field.&nbsp;</li></ul>Your Experience Includes:&nbsp;&nbsp;OPTION 1:<ul><li>(must align with Education for OPTION 1 Below)- 2 years nursing experience as a RN or LVN within the last 5 years.</li></ul>OPTION 2:<ul><li>(must align with Education for OPTION 2 below)- 6 years nursing experience as LVN and RN combined or 6 years of either.</li></ul>Education:&nbsp;&nbsp;OPTION 1:<ul><li>Baccalaureate degree from accredited school recognized by DOE. Completion of a course or courses offered by an approved school with instruction in teaching.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp; OR<ul><li>CA teaching cert. Completion of a course or courses offered by an approved school with instruction in teaching.</li></ul>OR<ul><li>Completion of at least a minimum of (1) year FT teaching experience in a state accredited or approved registered nursing or vocational or practical nursing school within the last 5 years.</li></ul>OPTION 2:<ul><li>Meet community college or state university educational minimums (ADN) teaching requirements in CA.</li></ul>Licenses/Certifications:&nbsp;<ul><li>Current active California license as a Licensed Vocational Nurse (LVN) or Registered Nurse (RN).</li><li>Current CPR Card.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

VN Clinical Instructor, VNEW

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will&nbsp;join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Act as primary point of contact for coordination of campus/office operations (i.e. security, facilities, IT, parking, HR, UA, and special programs) and provide administrative support to campus leadership as needed</li><li>Plan, organize, and coordinate campus events (orientations, trainings, health fair, team meetings, seasonal events, special guest visits) including collateral distribution, room coordination, facilities, IT set up and calendar invitations</li><li>Manage space planning and parking needs for the campus/office population, including office/classroom usage and meetings, work with facilities to address building concerns</li><li>Setup and onboard new associates to the site</li><li>Centralize purchasing for campus departments for office supplies, associate and student meals, event décor/snacks, diplomas, business cards, hotel reservations and conferences, managing purchases within established budget guidelines</li><li>Reconcile all credit card purchases including posting to general ledger codes and collecting/attaching department head/ED approvals and receipts, and process campus check requests</li><li>Receive and distribute mail and supplies, including payroll distribution and routing of correspondence to and from appropriate parties</li><li>Work with outside vendors/visitors to obtain completed certificates of insurance as needed</li><li>Establish and ensure HR/Employment policies and procedures are posted and updated, as needed.</li><li>Work with Safety and Security to organize campus emergency response team and support drills and safety events</li></ul>Your Experience Includes:<ul><li>Minimum of three years’ experience performing complex and responsible office and administrative duties, preferably including high level administrative support work for multiple departments in an academic or business office environment</li><li>Proficient in Microsoft Office and advanced in Word, Excel, PowerPoint, and Visio.</li><li>Proficient with Outlook email, calendar, and scheduling assistant.</li></ul>Education:<ul><li>Associates degree or equivalent work experience required.</li></ul>Certifications:<ul><li>CAP (Certified Administrative Professional) designation desired</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Administrative Coordinator

American Career College, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses. You will make an impact by:<ul><li>Overseeing and coordinating all clinical-related activities within the nursing program</li><li>Managing clinical instructors, cultivating and maintaining clinical partnerships, securing and scheduling clinical placements, overseeing clinical observations, required documentation and reporting, and ensuring compliance with college and accreditation standards</li><li>Supporting clinical faculty in meeting course objectives and ensures that students successfully complete clinical assignments while maintaining the integrity and quality of the clinical education experience</li></ul>Your Experience Includes:<ul><li>Must have a minimum of three (3) years of experience as a registered nurse; one (1) year shall be in teaching or clinical supervision, or a combination thereof, in a state approved registered nursing, vocational or practical nursing, or psychiatric technician school within the last five (5) years; or a minimum of three (3) years of experience in nursing administration or nursing education within the last five (5) years.</li><li>Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.</li><li>Knowledge in technological support and delivery of program area and services.</li><li>Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area.</li><li>Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BVNPT, BPPE, and other accreditation standards.</li></ul>Education/Licensure:<ul><li>Hold a minimum of a baccalaureate degree in nursing or a related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the US Secretary of Education or Council for Higher Education Accreditation (CHEA).</li><li>Must have completed a course or courses offered by an accredited school with instruction in administration, teaching, and curriculum development.</li><li>Current unencumbered California Registered Nurse (RN) License is required.</li><li>Must have approval by the Board of Vocational Nursing and Psychiatric Technicians (BVNPT) prior to assuming the role of Assistant Director of Nursing.</li><li>Must possess a Certificate of Completion of a course in teaching methodology of at least 30 hours.</li><li>Current CPR Card.</li></ul>

WittKieffer is proud to partner with Palo Alto University (PAU) to conduct the national search for their next Vice President for Enrollment Management (VPEM; <a href="https://apptrkr.com/6853761" target="_blank">https://apptrkr.com/6853761</a>).Palo Alto University is a private, nonprofit university in Silicon Valley focused for five decades on mental and behavioral health education. It offers undergraduate, master’s, doctoral, and professional programs delivered online, hybrid, and in‑person, combining rigorous academics with applied training. The University enrolls about 1,200 graduate students, supported by 51 faculty and 112 staff, operates a $41 million budget across its Palo Alto and Mountain View campuses.Reporting directly to the President, the VPEM provides vision, direction, and executive oversight for PAU’s newly established Division of Enrollment Management, which integrates admissions, financial aid, registrar, and student success. Additionally, the VPEM is responsible for developing and executing a comprehensive, integrated enrollment strategy that leverages data, analytics, technology, and market insight to drive recruitment, retention, and degree completion.The successful Vice President for Enrollment Management candidate will:• Develop and implement a comprehensive, multi-year enrollment strategy aligned with PAU’s mission, academic priorities, market position, and long-term financial goals.• Use advanced analytics, predictive modeling, and market intelligence to inform enrollment planning, goal setting, and continuous performance improvement across the full enrollment lifecycle.• Provide strategic leadership for undergraduate, graduate, doctoral, and professional program recruitment, with particular emphasis on sustainable growth in graduate and professional enrollment aligned with PAU’s academic strengths and market opportunities.• Provide strategic oversight of financial aid, scholarships, and institutional discounting to support enrollment goals, improve yield and retention, and balance access with long-term financial sustainability.• Lead university-wide efforts to improve student retention, persistence, progression, and degree completion in close collaboration with Academic Affairs, Student Success, and academic programs.• Strengthen operations, systems, and workflows across Admissions, Financial Aid, the Registrar, and Student Success to ensure consistency, efficiency, and a high-quality experience for prospective and current students.The ideal candidate for this position should possess a Master’s Degree and a record of progressive leadership in enrollment management, admissions, or related student-facing functions, preferably in graduate or professional education. Candidates with experience outside of higher education with transferable skills and accomplishments relevant to customer acquisition are encouraged to apply.The salary range for the role is anticipated to be between $240,000 - $290,000. The final hiring salary is commensurate with experience.Please direct all applications, inquiries, and nominations to: Christy Pratt, Ethan Robles and Melody Rose, Ph.D., at: <a href="mailto:pauvpem@wittkieffer.com" target="_blank">pauvpem@wittkieffer.com</a>.

Vice President for Enrollment Management

Reporting directly to the Vice President, Financial Aid, in a multi-faceted, multi-location academic and corporate setting, the Director, Default Management is responsible for managing the default management function that includes, but is not limited to: managing cohort default prevention and reporting for both American Career College and West Coast University, supervising, training, and motivating the Default Management staff to provide excellent customer service to student loan borrowers, collaborating with campus Financial Aid Directors to provide loan counseling oversight, training, and guidance to campus financial aid staff, coordinating loan entrance and exit counseling workshops at all campuses, maintaining reports of students entering repayment and delinquency for appropriate outreach, managing outreach assignments to default management specialists, and developing and maintaining relationships with loan servicers to facilitate resolution of student or data problems.&nbsp;Essential Functions and Responsibilities<ul type="disc"><li>Performs all duties of Default Management Specialists in addition to the duties listed separately in this section.</li><li>Provides daily oversight and supervision of Default Management Specialists and Default Management Supervisor.</li><li>Prepares performance reviews, communicates goals, and provides appropriate feedback on performance in accordance with institutional guidelines and standards. Assists with employee recruitment and hiring.</li><li>Provides training on student loan borrowing, counseling, and repayment, and collections for new and existing Default Management Specialists and campus financial aid staff.</li><li>Accesses reports from the National Student Loan Data System, private lenders, DOE servicers, and Borrower Connect to monitor borrowers in repayment and delinquencies. Reviews, analyzes and researches data and resolves errors appropriately. Maintains detailed records of borrowers and outreach efforts for both American Career College and West Coast University borrowers.</li><li>Monitors performance of Default Management Specialists to ensure that outreach is appropriate, effective, and in compliance with federal, state, and institutional rules and regulations. Assigns, monitors and reviews time spent on callings, e-mails, internet social networking by staff. Ensures tasks delegated are completed accurately and in timely fashion, and are appropriately documented in CampusVue.</li><li>Trains campus Financial Literacy staff on student loan entrance counseling presentations, graduate exit counseling presentations, and other financial outreach to student borrowers. Develops loan counseling materials and PowerPoint presentations for campuses.</li><li>Schedules graduate exit counseling workshops at each campus and maintains calendar of new student orientations and graduate workshops for all campus locations. Ensures that counseling sessions are provided within 30 days of graduation date to all upcoming grads. Monitors Experian, Accurint, and Borrower Connect billing for accuracy and appropriate allocation and submission to Accounting.</li><li>Performs other duties as assigned.</li></ul>&nbsp;Required Education, Certifications, and Licensures<ul type="disc"><li>Bachelor's Degree from an Accredited University or College</li><li>Cannot be in default on a federal loan or owe repayment of a federal grant.</li><li>Valid California Driver's License required.</li></ul>&nbsp;Required Experience and Skills<ul type="disc"><li>Five to seven years of default management or collections experience.</li><li>Two years supervisory or managerial experience.</li><li>Experience with MS Office, with expertise in MS Excel required.</li><li>Excellent analytical and organizational skills.</li><li>Ability to analyze financial data and prepare financial reports, statements, and projections.</li></ul>&nbsp;Preferred Education, Certifications and Licensures Preferred Experience and Skills<ul type="disc"><li>5+ years' experience as a default management specialist</li><li>5+ years of management experience</li><li>Bilingual English/Spanish</li><li>Thorough knowledge of federal Title IV student loan programs preferred.</li></ul>&nbsp;#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

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