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The Staff Assistant, Gifts and Records plays a vital role in advancing Holyoke Community College's mission to “Educate. Inspire. Connect.” through precise management of the institution's gift processing and records management function. Reporting to the Director of Development, this position serves as the cornerstone of HCC's fundraising infrastructure, ensuring accurate processing and recording of all charitable contributions—from annual gifts to complex seven-figure donations. The role encompasses managing stock transfers, planned gifts, EFTs, checks, credit cards and cash, while maintaining the highest standards of data integrity and donor confidentiality.The ideal candidate will be a detail-oriented professional who takes pride in maintaining accurate records, thrives in a behind-the-scenes role, and understands the critical nature of timely and precise records management. This position requires exceptional organizational skills, proficiency in fundraising databases, and the ability to handle sensitive financial information with discretion and accuracy.CORE COMPETENCIES<ul><li>Technical Skills: database proficiency, accuracy in data entry</li><li>Professional Traits: attention to detail, confidentiality, discretion</li><li>Operational Skills: independent work, organization</li></ul>Gift Processing:<ul><li>Accurately process and record all gifts, including cash, checks, credit cards, securities, matching gifts, planned gifts, and in-kind donations in donor database.</li><li>Generate gift receipts and acknowledgment letters for donors in a timely manner.</li><li>Generate weekly gift reports for department and bookkeeper.</li><li>Generate gift acknowledgment letters in compliance with IRS regulations.</li><li>Assist in preparing data for audits and tax filings.</li><li>Support matching gift programs and pledge reminder processes.</li><li>Ensure compliance with legal and professional standards, including IRS regulations, CASE reporting standards, and accounting best practices.</li><li>Follow up with companies, and financial institutions via phone and email to obtain required gift documentation and verify gift details.</li><li>Maintain professional communication with constituents to confirm or update contact information and gift processing requirements.</li><li>Provide assistance to donors, staff, and campus partners regarding gift information.</li></ul>Constituent Records:<ul><li>Establish and maintain constituent records, including biographical updates, tribute records, and matching gift information.</li><li>Generate basic constituent lists including alumni listings, straightforward donor reports, and event registration rosters, while maintaining accuracy and confidentiality.</li><li>Maintain database integrity through routine tasks including merging duplicate constituent records, updating deceased status, and recording biographical and relationship changes as received.</li><li>Generate basic database queries and simple exports for routine needs (such as standard biographical listings, basic donor reports, and straightforward event registration lists).</li><li>Assist with routine data entry projects and basic updates as assigned.</li></ul>Administrative Support:<ul><li>Administrative support to development team members to support fundraising, event management, donor relations, and special projects.</li><li>All other duties as assigned.</li></ul>REQUIRED:<ul><li>Associate degree required;</li><li>1-3 years of business-related, banking, or financially related experience;</li><li>Proficiency in MS Office Suite (particularly Word and Excel) and Google Workspace;</li><li>Demonstrated experience handling confidential financial information;</li><li>Strong attention to detail and proven accuracy in data entry and financial record-keeping;</li><li>Experience processing mail merge function to generate letters and name badges;</li><li>Excellent organizational skills with ability to manage multiple priorities and meet deadlines</li><li>Strong written and verbal communication skills;</li><li>Commitment to diversity, equity, and inclusion principles in working with diverse constituencies;</li><li>Demonstrated ability to work independently and maintain productivity.&nbsp;</li></ul>PREFERRED: &nbsp;<ul><li>Bachelor's degree;</li><li>Experience with Blackbaud Raiser's Edge/NXT or similar fundraising CRM;</li><li>2-3 years of related experience in gift processing or donor database management is preferred;</li><li>Strong knowledge of relational database systems;</li><li>Basic proficiency in database navigation and ability to run simple queries and exports;</li><li>Knowledge of IRS regulations regarding charitable giving;</li><li>Experience in higher education;</li><li>Understanding of stock transfers and planned giving documentation;</li><li>Previous experience processing major gifts and complex donations.</li></ul>EQUIVALENCY STATEMENT: &nbsp;Applicants who do not meet the required qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. Full-time, Non-Unit Professional position Salary Range:&nbsp; $56,170 - $60,800/year; plus a comprehensive State benefits packageHours:&nbsp; 37.5 hrs./weekFunding Source: &nbsp;State- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.&nbsp; &nbsp;- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College

Staff Assistant, Gifts and Records

The Communication, Media and Theater Arts (CMTA) Department at Holyoke Community College seeks a full-time tenure-track faculty member to bring vision and innovation to the digital media courses and programming within the department’s Integrated Studies Degree Option. &nbsp;As part of the college’s efforts to ensure equitable outcomes for all HCC students, candidates must bring a demonstrated commitment to diversity and inclusion in their teaching practice, as well as a record of excellence in college-level instruction. &nbsp;In addition to teaching experience, candidates should also demonstrate a commitment to student-centered advising and an interest in actively engaging with the communities HCC serves. &nbsp;The Integrated Studies Option provides a foundation in communication and production skills for students interested in a wide range of careers. &nbsp;We seek candidates with expertise in a variety of existing digital communication/production skills, such as podcasting, video production, audio production, radio, interactive digital media, and film criticism, as well as the interest and curiosity to explore new technologies as they emerge. &nbsp; The ideal candidate will help us revitalize our Media Arts Center through collaborative work with department faculty and college IT professionals.&nbsp;In addition to teaching experience, candidates should also demonstrate a commitment to student-centered advising, and to building partnerships that will enhance students’ opportunities for career and transfer. &nbsp;Such partnerships may include internal collaborations with colleagues in the CMTA department or in Art and Business, as well as external collaborations to expand career and transfer opportunities for CMTA students. &nbsp;Although hybrid teaching options may be available, this position will require a substantial amount of in-person, on-campus work with students, faculty, and community partners.1. Teach foundation and advanced courses in all areas of Digital Media: &nbsp;Introduction to Digital Media, Fundamentals of Video, Interactive Digital Storytelling, Intro to Radio Broadcasting, History and Criticism of Film, and Digital Audio. &nbsp; 2. Remain knowledgeable about developments and trends in the field, and proficient in current Digital Media software and practices. &nbsp; 3.&nbsp;Coordinate and advance Digital Media by designing new and updating existing courses to maintain an evolving, contemporary, and forward-looking curriculum. &nbsp; 4. &nbsp;Contribute to department efforts to recruit and retain students. &nbsp; 5. &nbsp;Supervise and support student work including displaying student projects on displays In the Media Arts Center. &nbsp; 6. &nbsp;Collaborate with Theater and Communication faculty on campus-wide projects and initiatives. &nbsp; 7. &nbsp;Work with IT staff to manage and maintain the computer lab and equipment in the Digital Media classrooms. &nbsp; 8. &nbsp;Provide academic advising for Communication, Media and Theater Arts students. &nbsp; 9. &nbsp;Meet with and assist students during office hours. &nbsp; 10.Participate in shared governance committees, as well as other committees, task &nbsp; &nbsp; forces, and sub-committees. 11.Provide college service as required by the MCCC contract. &nbsp;REQUIRED: &nbsp;<ul><li>Master’s Degree in Media Production, Communication or related field completed by August 15, 2025.</li><li>Minimum two (2) years of teaching Media Production at the college level as instructor of record.</li></ul><ul><li>Evidence of ongoing professional creative practice.</li><li>Proficiency in Adobe Creative Cloud (Premiere, Audition, After Effects).</li><li>Experience working successfully with a diverse student body.</li><li>Demonstrated excellent teaching skills, including varied pedagogical strategies.</li><li>Experience with culturally responsive pedagogies.</li><li>Effective communication skills and ability to work collaboratively on projects and initiatives.</li></ul>NOTE:&nbsp; A teaching demonstration will be a required part of the interview process. PREFERRED:&nbsp; <ul><li>A record of teaching excellence in Media Production at a community college or at the first year/sophomore college level.</li><li>Professional experience in the field of Media Production.</li><li>Proven ability to envision and provide strategic leadership to academic programs, fostering growth, innovation, and excellence in alignment with institutional goals.</li></ul>EQUIVALENCY STATEMENT:&nbsp;&nbsp;Applicants who do not meet the required qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.Full-time, tenure-track MCCC/MTA positionSalary:&nbsp; Minimum $54,820-$64,159 (subject to salary increase effective January 1, 2025). &nbsp;Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits. &nbsp; Funding:&nbsp; State Start Date:&nbsp; August, 2025 Application Instructions--&nbsp; Please submit the following documentation:<ul><li>Letter of interest</li><li>CV including three references with contact information (email and phone)&nbsp;</li><li>Teaching philosophy with a Statement of Diversity, Equity, and Inclusion</li><li>Artist / Professional Practice Statement</li><li>Documentation of 10 student work samples</li><li>Documentation of 10 creative/professional work Samples</li><li>Sample syllabi&nbsp;&nbsp;</li></ul>- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.&nbsp; &nbsp;- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Digital Media Faculty Member

If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Facilities Management<h4>Job Description</h4>Job SummaryThe Associate Director, Facilities Business Operations &amp; Budget provides strategic financial leadership and administrative oversight for the Campus Operations departments, including Facilities Management, Dining Services, Events Management, and Campus Safety. This role is responsible for developing, overseeing, and monitoring the division’s capital renewal and replacement budgets in coordination with the College Finance Office. The Director will also forecast and manage the annual utility, rental properties, and operating budgets for Facilities &amp; Operations (F&amp;O) and oversee property, auto, and liability insurance coverages. The role emphasizes the importance of fostering an inclusive, collaborative, and service-oriented work environment that aligns with Smith College’s mission and values.Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Essential FunctionsFinancial Leadership and Analysis (30%)<ul><li>Administer, monitor, analyze, and report on the financial results of Finance and Operations, managing capital, renewal, and operating fund budgets totaling multi-million dollars annually.</li><li>Develop and implement quantitative and qualitative metrics to evaluate departmental finances, identifying opportunities for improvement and efficiencies.</li><li>Collaborate with department administrators to prepare and develop annual operating, renewal, and replacement budgets for submission to the college budget office.</li><li>Analyze and report monthly expenditures for the college’s utility budgets, review energy consumption patterns, and execute the purchase of energy commodities to meet budgetary goals.</li><li>Regularly communicate with the college finance offices to develop and maintain financially sound and efficient business practices.</li><li>Direct budget transfers between departments or funds, ensuring the use of appropriate funding sources.</li><li>Establish and implement strategic and long-range plans for F&amp;O to achieve financial objectives that align with the college's strategic plan and commitment to diversity, equity, and inclusion.</li></ul>People Management (25%)<ul><li>Oversee one or more direct reports in regular and/or fixed-term roles.</li><li>Lead hiring, development, coaching, and performance-related decisions, in collaboration with Human Resources.</li><li>Make informed decisions impacting the team and institution, including setting priorities, resource allocation, and problem-solving.</li><li>Address team conflicts and challenges to promote a positive work environment.</li><li>Communicate expectations effectively, provide feedback, and align team efforts with departmental goals.</li><li>Foster a service-focused culture and promote positive labor relations in a union environment.</li><li>Lead by example in employee relations and engagement, ensuring the workforce meets operational needs while maintaining an environment of dignity and respect.</li><li>Lead, mentor, and manage the Business Operations team, including supervisors and skilled trades workers.</li><li>Develop and implement budget policies, procedures, and best practices to ensure efficient and effective operations.</li><li>Foster a culture of safety, continuous improvement, and accountability within the department.</li></ul>Inventory Management (10%)<ul><li>Oversee the department’s accounts payable processing, ensuring timely and accurate processing of departmental expenditures, billings, journal transfers, and account allocations.</li><li>Collaborate with vendors, consultants, and college staff to enhance efficiencies in accounts payable and financial reporting processes, fostering strong relationships based on trust and mutual respect.</li><li>Manage the accounts receivable process, ensuring timely and accurate financial transactions that align with the college’s commitment to fiscal responsibility.</li><li>Establish fund and renovation accounts in the college’s financial record system, ensuring proper tracking and reporting to support transparency and accountability.</li></ul>Risk Management and Compliance (10%)<ul><li>Serve as the primary contact for risk management issues, coordinating with the Five College Risk Management Office and managing insurance claims for reimbursement with a focus on compliance and risk mitigation.</li><li>Train and assist department heads in interpreting budget reports, forecasts, and compliance with procedures and policies, ensuring a clear understanding across all levels of the department.</li><li>Communicate new directives, policies, or procedures to managers and operations staff, ensuring alignment with the college’s strategic goals and values.</li></ul>Other FunctionsOther (5%)<ul><li>Complete special projects in areas related to Facilities and Campus Operations as assigned by the Associate Vice President, contributing your expertise in a way that supports the college's mission and values.</li><li>All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.</li></ul>Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)<ul><li>Bachelor's degree in finance, accounting, business administration, or a related field; Master’s degree preferred.</li><li>At least 7-10 years of progressive financial and administrative leadership experience, preferably in a higher education or similarly complex environment.</li><li>Strong understanding of financial management, budgeting, and analysis principles.</li><li>Experience in managing multiple departments and leading teams.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Ability to work collaboratively with diverse stakeholders and foster a positive working environment.</li></ul>Skills<ul><li>Strong understanding of financial management, budgeting, and forecasting.</li><li>Ability to analyze complex financial data, develop metrics, and create financial reports.</li><li>Experience managing multi-million-dollar budgets, including capital, renewal, and operating funds.</li><li>Proficiency in financial software and ERP systems for tracking and reporting.</li><li>Ability to develop and implement long-term financial strategies aligned with institutional goals.</li><li>Experience in capital renewal and replacement planning.</li><li>Strong decision-making skills, especially in resource allocation and prioritization.</li><li>Ability to assess financial operations for efficiency and recommend process improvements.</li><li>Strong quantitative and qualitative analysis skills.</li><li>Proven ability to manage and lead teams, including hiring, coaching, and performance management.</li><li>Experience in fostering a positive and collaborative work environment, especially within a unionized setting.</li><li>Ability to mentor and develop team members, promote accountability, and maintain high standards of service.</li><li>Strong written and verbal communication skills for presenting complex financial data to a variety of stakeholders.</li><li>Ability to establish and oversee effective inventory management and control procedures.</li><li>Strong organizational skills for managing multiple projects, tasks, and deadlines simultaneously.</li></ul>Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginDecember 16, 2024Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Smith College

Associate Director, Facilities Business Operations & Budget

If you have any questions about the position or our application process, reach out to us at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.Graduate Programs<h4>Job Description</h4>Job SummaryOversee day to day administrative work and budget for the Office of Graduate and Special Programs. Process student applications. Work closely with the Director of Graduate and Special Programs on revenue projections, scholarship awards, policy reviews, and graduate program refinements. Work closely with the Registrar, Student Financial Services, Residence Life, International Students and Scholars, Office of Equity and Inclusion, and other offices to ensure integrated processes related to graduate programs. Coordinate interactions with graduate students and with faculty graduate advisers. Act as first point of contact and informal advisor to students. Schedule meetings and events. Maintain graduate program files and mailing lists. Prepare commencement materials, verify completion of degree requirements. Maintain graduate and special programs webpage. Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.Essential FunctionsProgram Oversight 50%<ul><li>Serve as the initial point-of-contact for matters pertaining to graduate and special programs, including contact for prospective students, alums, faculty in graduate programs, and informal advising for current students.</li><li>Assist and communicate with graduate students and faculty graduate advisers.</li><li>Collaborate with Registrar, Student Financial Services, Residence Life, International Students and Scholars, and other offices on campus to provide and receive information, ensure deadlines are met, and promote integrated processing of work related to graduate programs.</li><li>Maintain relationships and integration between technology systems supporting applications, payments, financial aid awards, housing, and enrollment.</li><li>Maintain graduate student demographic and contact information in the student information system, and review student registrations prior to census.</li></ul>Administrative Support 50%<ul><li>Partner with the Director of Graduate and Special Programs on correspondence, budget planning and tracking, graduate application process, preparation for special events, orientation meeting, commencement and other graduate matters.</li><li>Manage graduate application process, including acting as the software subject matter expert for Slate.</li><li>Manage updates in Slate, partner with IT on training for faculty and other application reviewers.</li><li>Stay up to date on Slate changes and upgrades, and act as user support for prospective students and faculty engaging with Slate.</li><li>Maintain graduate student files, program files and mailing lists.</li><li>Monitor completion of master’s theses and submit final theses to Libraries. Review/approve registration petitions, adds/drops, transfer credit.</li><li>Process payments/reimbursements for student professional development, test fees, emergency funding.</li><li>Complete annual graduate surveys.</li><li>Maintain graduate and special programs webpage.</li><li>Supervise student worker(s) for graduate programs. Manage hiring graduate students into positions on campus, including appointment letters, and entering and auditing pay in Workday.</li></ul>Other Functions<ul><li>Perform other duties as assigned by management.</li><li>All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.</li></ul>Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)Bachelor’s degree, and three to five years of relevant experience in higher education, or the equivalent combination of education and/or experience.Experience working with individuals from diverse backgrounds.Preferred QualificationsExperience with Slate and Workday.SkillsDemonstrated organizational and interpersonal skills. Excellent oral and written communication skills. Strong budget management skills. Ability to keep organized records and track multiple projects and meet requested deadlines. Knowledge of Microsoft Office Suite and Google Suite required. Familiarity with Slate and Workday preferred. Good judgment and ability to maintain confidentiality and discretion.Please attach BOTHa current resume and a cover letter in order for your application to be considered for this position . Be sure you have provided all attachments before submitting your application. <h4>You will NOT be able to attach additional files after you have hit the Submit button.</h4>Review of applications will beginDecember 2, 2024Position Type:Regular<h4>About Smith College</h4>Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts.&nbsp; A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst.&nbsp;Students cross-enroll and faculty cross-teach across the Five Colleges. Consistent with the Americans with Disabilities Act (ADA) and Massachusetts General Law, Chapter 151B, it is the policy of Smith College to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact our recruiting team at <a href="mailto:recruiting-u@smith.edu" target="_blank">recruiting-u@smith.edu</a>.As set forth in our mission and values, Smith College is committed to promoting a culture of &nbsp;equity and inclusion among students, staff and faculty. &nbsp;The College will not discriminate in employment on the basis of age, race, color, ethnicity, national origin, creed, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, genetic information, age, veteran status, physical or mental disability, or any other classification protected by law. Smith College is an equal opportunity employer and complies with all state and federal laws that prohibit discrimination.

Graduate & Special Programs Operations Coordinator

Holyoke Community College invites adjunct applications to teach introductory foundation courses in communication, mass communication, and/or public speaking for the Communication, Media, and Theater Arts department. &nbsp;Our primary need is for faculty with on-campus availability, either day or evening.&nbsp;Under the direction of the Academic Department Chair and/or Department Dean.Adjunct faculty provide a quality learning experience for Holyoke Community College students on a semester basis. Adjunct faculty reports to a dean and performs instruction-related duties and responsibilities in a timely manner and in accordance with the mission, policies and procedures of the college. The relationship of the adjunct faculty member to the student is one of teacher and facilitator of learning.<ul><li>The adjunct faculty member will distribute and review the course syllabus during the first, class meeting. The adjunct faculty shall forward the dean no later than the end of the first (1st&nbsp;) week of classes in each session a course syllabus.</li><li>The adjunct faculty member will utilize active learning methods and use a variety of instructional strategies designed to assist the learner in meeting the objectives of the course. Such activities can include, but are not limited to: &nbsp;a.) Cooperative learning. &nbsp;b.) Experiential learning, c.) Writing for learning and/or Critical thinking initiatives.</li><li>The adjunct faculty member will arrange for the acquisition and preparation of appropriate materials and equipment in a timely manner necessary to meet course objectives in collaboration with the area dean.</li><li>The adjunct faculty member will be prompt and accurate in the recording and reporting of student data including assessment of student performance; including final grade reports.</li><li>The adjunct faculty member will be supportive of students' learning goals by: a.) Focusing on student learning outcomes b.) Responding to the needs and abilities of the students c.) Becoming familiar with academic and social support.</li><li>The adjunct faculty member will make&nbsp;reasonable provisions to accommodate individual differences.</li><li>The adjunct faculty member will maintain the academic integrity of the college.</li><li>The adjunct faculty member will be available to assist students in achieving their learning goals.</li><li>The adjunct faculty member will be aware of and recommend campus services to students as needed. These include library services, the library home page on the College site, financial aid, counseling, supplemental instruction, etc.</li><li>The adjunct faculty member is expected to attend all scheduled classes. If it is necessary for the adjunct faculty member to miss a class, they will follow appropriate procedures by notifying the supervisor or the supervisor's designee and is responsible by providing an alternate assignment.</li></ul>REQUIRED: Master’s degree in Communication or closely related field; experience teaching in higher education; excellent oral and written communication skills; team player; ability to work effectively with a diverse faculty, staff &amp; student body.Adjunct Faculty - MCCC Unit Position COMPENSATION: Continuing Education scale salary; no benefitsFUNDING SOURCE:&nbsp; TrustStart Date:&nbsp; January, 2025- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.&nbsp; &nbsp;- Pre-Employment Background check, including Criminal History will be conducted for all positions.

5 Administrative Staff Jobs in Northampton, MA, USA