Zone Manager - Facilities Planning & Management

companyWashington University In St. Louis School of Arts&Sciences
location6475 Forsyth Blvd, St. Louis, MO 63105, USA
PublishedPublished: 6/11/2024
Full Time

Scheduled Hours


Position Summary

The Zone Manager is the key individual in the Maintenance Operations organization who interacts between Facilities Planning and Management and the campus community. This position is responsible for and supervises the operation of a zone crew of six to fourteen multi-craft or craft-oriented Mechanics who provide maintenance to an assigned section of the campus that vary in size up to 1.5 million square feet. This position also manages small and medium size facilities-related projects in that area from the conceptual phase to implementation.

Job Description

Primary Duties & Responsibilities

  • Directs and accounts for use of staff, materials, inventory, budget, etc. within the zone manager’s authority in a manner which provides the best value to the University and within the policy guidelines of the University. This includes managing/balancing zone maintenance work orders utilizing CMMS, involvement in the required procedures and documentation for zone personnel, project bidding/accounting and other areas of responsibility.
  • Tours zone and/or project sites daily, observing, noting, anticipating and communicating zone and facilities-wide issues which should be addressed. Inspects in-progress and completed work for compliance to quality and needs of the campus community. Interacts with contractors and oversee the applicable contracting process in the zone. Manages all assigned capital and expense projects including all bid documentation development, sourcing, obtaining quotes, scheduling, overseeing progress and completion. Ensures fiscal value by using internal labor where feasible. 
  • Coordinates/meets with other facilities staff, the business managers, department liaisons, or other appropriate campus representatives (including students or student groups) on facility-related issues, including identification of potential capital projects and development of bid documentation including scope of work, project budget, and funding appropriation requests. Supports University-related events sponsored by various campus organizations and departments including active participation in planning, operational, and follow up sessions.
  • Visits work sites to assist workers in job performance, training and encouraging workers to devise solutions to problems which may arise. Inspires continuing improvement in the quality of workmanship and productivity of each worker. Directs workers in scheduled maintenance, emergency maintenance, installation, and other needed functions in one or more zones. Creates atmosphere/environment that promotes a sense of "ownership" and "empowerment" in order that each zone crew member will be responsive to the needs within the zone in a productive, safe manner that complies with the University’s policies and expectations.
  • Schedules/directs work and employees with an emphasis on planned/proactive maintenance, insuring performance in an economical manner, conserving materials/labor, etc. Completes all work/projects on schedule and within provided estimates. Works toward reducing emergency maintenance by using planned maintenance programs to mitigate higher cost emergency repair and subsequent down time due to failure.
  • Ensures availability of safely functioning tools and required safety equipment as well as necessary mechanical and electrical testing equipment. Assists in training programs to enhance the overall skill level of each crew member.
  • Observes and communicates cleaning, grounds, security, safety, utility, construction project and other facilities-related issues with the appropriate representative(s) within Facilities, the University or the contractor providing the services.
  • Performs other duties as assigned.

Working Conditions

  • This position requires 24-hour on-call availability for emergencies.
  • The position requires a minimum of 40 hours a week in order to normally be available to supervise the bargaining unit work force which works Monday-Friday 7:45 a.m-4:15 p.m.
  • The position requires frequent work/being on campus outside of normal business hours for meetings, overseeing facilities-related activities, including involvement with campus-wide events, such as Move-in, Orientation, Convocation, Parents Weekend, Commencement, etc. and university student group sponsored events which may occur in specific areas of the campus, such as Bauhaus, WILD, etc.
  • The individual must be willing and capable of doing extensive walking, climbing stairs/ladders, bending, passing through restricted/noisy passageways/equipment rooms, conducting visual inspections (including roofs), etc.

Preferred Qualifications

  • Bachelor of Science in engineering, architecture and/or master's in construction management, architecture or similar areas of study.
  • Ten years of facilities-related supervisory experience for individuals with Bachelor of Arts and/or higher non-science or other facilities-appropriate degrees.
  • Supervisory experience in a unionized environment.
  • Prior work experience in a higher education setting.
  • A Zone manager should a have a firm foundation in knowledge of building electrical systems, fire protection, plumbing, carpentry and HVAC if they are to successfully manage and support the mechanics working in these trades. That knowledge is also required to effectively make decisions about and implement RR projects.
  • Familiarity with environmental health and safety standards and expectations,
  • Ability and experience to coordinate multi-craft work, training and developing scheduled maintenance plan.
  • Proven ability to take a pro-active approach to management with a strong desire to help train workers to have a more active role in the responsibility and management of work load in this area.
  • Ability to promote teamwork in planning and operations.
  • Proven communication skills to interact effectively and professionally with campus department/building representatives and with other Facilities personnel.
  • Training/experience in identifying/bidding projects, overseeing contractors and otherwise handling contracted work in an appropriate manner and within fiscal considerations.
  • Track record of exceptional customer relations skills with a commitment to excellence.
  • Ability to read blue prints, drawings and sketches.
  • Knowledge of building codes.
  • Capable of achieving S.A.V.E certification.

Required Qualifications

  • Bachelor's degree in related field.
  • Two years of facilities related supervisory experience.
  • Or equivalent combination of education and experience.



Salary Range

$73,700.00 - $125,900.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.


For frequently asked questions about the application process, please refer to our External Applicant FAQ.


If you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement


  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.


  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!


  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.